Santos P. Umanzor is seeking a position as a maintenance supervisor or property manager where he can use his 20 years of experience in facilities maintenance and management. He has extensive experience overseeing maintenance staff, completing repairs, ensuring regulatory compliance, and managing properties with up to 310 units. His background includes positions as a regional store manager and maintenance technician, and he has received training in areas such as conflict resolution, fair housing, and computer systems used in property management.

1. Santos P. Umanzor12451 N.W. 3 Street # B2, Plantation, Fla. 33325( 954 ) 892 – 4413 OBJECTIVE To obtain a position in a challenging field where I can use my skills acquired from my professional studies and experience, I am a highly motivated, responsible, honest, dedicated, hard worker and reliable individual who is a great team player and team leader which is required for every Service Manager, Maintenance Supervisor and Property Managers. EMPLOYMENTNorthland Investment Corporation2150 Washington StreetNewton, Ma. 02462(617) 630-7242(Del Oro Apartments)7001 N.W. 16 StreetPlantation, Fla. 33313May 2005 to 2010Maintenance SupervisorPerforms maintenance duties and handles services requiring technical labor skills, including but not limited to, providing repairs and adjustments of electrical installation, plumbing, dry wall, appliance repair and installation, air conditioning services, repair and installation, ductwork system service and repair, light carpentry, handles repair of vacant apartments for a market ready status.Ensure the completion of all non-emergency service requestsPerforms all general and routine maintenance on propertyOrders necessary supplies and parts within budgetary guidelines with an inventory tracking system.Maintain a proper inventory of supplies sufficient for providing service and maintaining the property.Build and maintains a team-oriented environment and encourages the maintenance staff to rely on each other strengths.Coding all invoices according to company accounting guidelinesMonitors vendor performance and ensures compliance with city codes and company guidelinesRestricts overtime by monitoring, minimizing and managing maintenance personnel overtimeOversees apartment keys controlConducts monthly preventive maintenance scheduleCoordinates and supervises service and janitorial staff into a priority work scheduleEnsures notification is left in an apartment unit each time a tenant service is performedMaintains a service oriented environment by exhibiting a professional appearance and attitudeInspects property continuously, recording and correcting deficienciesConducts monthly safety meetings to ensures staff adheres to safety complianceConducts quarterly training seminarsManages all make-ready timeline per company guidelinesKeeps emergency response plan updated and current to ensure optimal execution and implementation when necessarySupervise the work of the other employees and outside contractors, and perform general management functions.Assist with organizing and prioritizing service requests and general maintenance tasks.Ensure that service requests and repairs are made correctly and in a timely manner.Ensure that physical condition and curb appeal of the property is maintained to company operating and safety standards.Provide hands on training to the maintenance technicians.Klingbeil Capital Management900 West Third AvenueColumbus, Ohio, 43212(863) 816 – 0633(Siesta Key Apartments)603 Siesta Key CircleDeerfield Beach, Fla. 33441Position: Maintenance TechnicianReason for leaving : Property was soldOct 2004 to May 2005Midway Club Apartments8125 N.W. 7 StreetMiami, Fla. 33325( 305 ) 264 – 6745Contact: Nea Rodriguez OfficerPosition: Property Manager Maintenance and Security SupervisorQualifying prospective residents for 310 unit apartment complex. Duties including, but not limited to, direct and supervise all staff to achieve the financial and occupancy goals of the community while maintaining the property in good physical condition and appearance. Thorough understanding of the competitive market, budget management and providing exceptional customer service. Responsible for actively pursuing delinquent accounts and proceeding with eviction as appropriate and according to company guidelines. Processing invoices, payroll, bank deposits, rent increases, late fees miscellaneous income accounts, collection accounts and debt write-off, etc.Responsible for all expenses incurred by the property and monitor costs and schedule work within the established budget guidelines, and budget preparation. Maintaining occupancy of 95% or above at all times. Motivates and provide assistance and supervise on site employees on job descriptions and customer relations, achieving the highest possible net operating income through implementation of effective cost control and revenue enhancement programs.As a maintenance and security supervisor, my duties include providing training to a crew of 12 employees and 3 security guards. Supervise the work of outside contractors, maintain a proper inventory of all supplies and tools, organize and prioritize all service requests, ensure that physical condition of the property is maintained to company operating and safety standards.Reason for leaving: Property was sold and became a condo conversion.Jan 1990 to April 2004Montana Paint1063 S.W. 27 AvenueMiami, Fla. 33135(305) 643 - 1963 Position: Regional Store ManagerReason for leaving: Obtained a new position at Midway Club Apts.Jun 1981 to Dec 1989EDUCATIONGraduated as a CPA in Honduras, Central America ( 4 ) Years education as a civil engineer, but I did not finish my career at the Universidad Nacional Autonoma de Honduras due to my relocating to the U.S.A.Computer Repair and Maintenance TechnicianCertified A/C TechnicianCamt I & IIR-410 Certified13 Seer Certificate23 Seer CertifiedMoldLeasing for a LivingAdvanced LeasingConflict ResolutionConflict Resolution Supervisor VersionFair HousingComputer SkillsSkill and knowledgeable in the following programs:Rent Roll, Tenant Pro, Skyline, Microsoft Excel, Microsoft word, Abs Payroll system, Microsoft Outlook, Quick Book, Autocad, Rent Boss, Property Manager 2.2, Star Enterprise Inventory, Basic Inventory, Microsoft Office 2007, Peachtree Quantum Accounting 2010, etc. <br />