Juan Hernandez has over 20 years of experience in residential property management. He is currently the Maintenance Manager at Bozzuto Management in White Plains, NY, where he directs daily operations and maintenance services for a mid-rise luxury building. Previously, he was the Resident/Service Manager at Aimco Apartment Homes in New York, NY, where he managed a team of 32 staff members and the services for 80 buildings totaling 1200 units. Hernandez has extensive experience in maintenance, repairs, capital improvements, budgeting, vendor management, and customer service. He holds several certifications including Universal CFC, #6 Boilers, Standpipe/sprinkler, Smoke detector maintenance, and Fire panel.
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1. Juan Hernandez
37-05 90th street Queens NY
914-268-7899
residentmanagerr@gmail.com
CORE COMPETENCIES
Thorough knowledge and understanding of all building systems.
Ability to manage multiple tasks without compromise to quality or productivity.
Ability to provide and ensure exceptional customer service.
EXPERIENCE
8/14 – present Bozzuto Management White plains NY
Maintenance Manager
Direct day to day operations of a mid-rise Luxury building.
Manage capital improvements and special projects and ensure expeditious completion that
is cost effective.
Hire highly skilled technicians as well as professionally develop, mentor and provide
ongoing skill building and learning opportunities for current staff.
Manage all maintenance services to ensure peak performance of mechanical, electrical, and
plumbing components for apartment community, manage staff, vendors, and operate
within parameters of established budget.
Manage all work orders and invoicing using Yardi.
3/12-8/14 Aimco Apartment Homes New York NY
Resident / Service Manager
Lead, mentored and managed a Team of 32 Staff members.
Managed the services and quality of 80 buildings totaling 1200 units.
Generated scopes of work and solicited bids for all vendor services.
Effectively managed operational and financial performance of the community using Oracle
and Vista 360.
Resolved all resident issues and maintained a harmonious environment.
Oversaw all capital expenditure improvements , repair and maintenance, as well as
negotiating with all vendors and tradesmen
Ensured compliance of all policies designed to increase employee safety..
Enhanced the make ready process by 30%.
Used epro and Yardi to manage all work orders and create purchase orders.
Created and supervised all preventive maintenance programs.
Extensive travel to all sites for personal inspection and appraisal of buildings and
individual units to maintain quality standards and move in condition
2. Juan Hernandez
37-05 90th street Queens NY
914-268-7899
residentmanagerr@gmail.com
6/09-3/12 Related Management/ Superior ink condos New York NY
Handyman
Trouble shooting and identified repairs needed on all building equipment and appliances.
Coordinated projects between home owners and contractors.
Evaluated all scope changes being made within units during alterations.
Reading and validating of all building plans and specifications.
Supervising of all repairs and preventive maintenance on all mechanicals.
Maintained all invoices and maintenance files using Yardi.
1/07-7/09 Avalon on the Sound Rentals New Rochelle NY
Turn over Technician
Performed move in / out inspections.
Assigned work orders to painting and cleaning vendors.
Performed all preventive maintenance on all building mechanicals.
Ensured all units were made ready with scheduled time lines.
Assisted staff with their work orders
1/97-1/07 Montefiore Medical Center Bronx NY
Service Associate
Swept, mopped and high dusted patient rooms and common areas.
Stripped and buffed floors.
Transported patients to and from scheduled test.
Replaced light bulbs and cleared clogged drains.
CERTIFICATIONS
Universal CFC
#6 Boilers
Standpipe/sprinkler
Smoke detector maintenance
Fire panel