Robert Dell is seeking a position as a Service Manager or Maintenance Supervisor with over 23 years of experience in facilities maintenance and operations management. He has extensive experience in HVAC, plumbing, electrical systems, and pool maintenance. Robert is proficient in various property management software programs and Microsoft Office applications. He has a background in building inspection, repair, and preventative maintenance. References are available upon request.

1. Robert J Dell
437 Shoreline Dr, FayettevilleNC, 28311
910-224-3521 (C)
JDsHomeService@engineer.com
OBJECTIVE:Obtain a position as a Service Manager/Maintenance Supervisor
SUMMARY OF QUALIFICATIONS
 HVAC/CFC Universal rating
 Basic Aquatic/Certified Pool Operator
 Proficient in the use of Microsoft Office applications
 Proficient with Resman, Real Page, Entrata and Yardi
 Over 23 years of experience as a supervisor
 Over 10 years of experience in operations management at multiple levels
 Decision making, critical thinking, planning, scheduling
 Tolerant and flexible, adjusts to different situations
EMPLOYMENT HISTORY
 Horizon Realty Advisors; Kings Pointe Apartments (SVC MGR); Oct 2014 – April
2016
 Drucker and Falk; Stoneridge Apartments(SVC MGR); Jan 2014 - Oct 2014
 Bell Partners Apartment Living; Crescent Commons(Maint Tech); July 2013 -
Dec 2013
 Apartment Dynamics; Regency Apartments(Maint Tech); Jul 2012 – Jun 2013
 US ARMY Retired; Army Corps Of Engineers 1986 - 2012

2. SKILLS, KNOWLEDGE & ABILITIES
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair
of houses, or buildings
- Assemble, install, or repair wiring, electrical or electronic components, pipe systems,
machinery, or equipment
- Adjust, connect, or disconnect wiring, piping, tubing, and other parts, using hand or
power tools.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and
Maintenance
- HVAC Type Universal rating, familiar with procedures in trouble shooting and
replacement of HVAC systems/compnents
- Diagnose mechanical problems and determine how to correct them, checking
blueprints, repair manuals, or parts catalogs, as necessary
- understand service or repair manuals
Public Safety and Security
- Knowledge of relevant procedures, and strategies to promote effective safety, security
and protection of people, property, and institutions
- Inspect buildings, equipment, or access points to determine safety and security risks
Repair
- Inspect, operate, or test machinery or equipment to diagnose malfunctions
- Repair or replace defective equipment parts, using hand tools and power tools, and
reassemble equipment

3. - Performing routine maintenance on select household systems and determining when
and what kind of maintenance is needed.
Customer and Personal Service
- Communicate with customer to determine service needed
- Finds solutions that are fair and lead to a positive outcome for all clients
- Instill relationship with customer that encourages future business
REFERENCES
Tonya Coffman Director of asset control with 18 Capital Group785-760-5018
Tonya.Coffman@18CG.com
Jim Rogers 919-678-0981 jim.rogers@murraysupply.com
LTC Retired PaulHuszar910-705-7826phuszar@yahoo.com
CSM Michael McIntosh 910-635-8635 michael.mcintosh@us.army.mil
MAJ Brandon Bowman 910-568-8331 Brandon.l.bowman@us.army.mil
MR Zachary Dyer 907-538-3570 zackdyer@me.com
EDUCATION / TRAINING
Trade/Multi Family residential education
 Esco Institute; HVAC Universal Technician
 American Swimming Pool and Spa association; Basic Licensed Aquatic Facility Technician

4. Grace Hill Multi Family Education
 Curb Appeal
 Time Management
 Preparing a perfect market ready apartment
 Preventive Maintenance
 Basic Electrical
 Basic HVAC
 Basic Plumbing
 Fair Housing for Maintenance
 The impact of maintenance on retention
US Army
 Directorate of Public Works Maintenance Technician course
 U.S. Army Air Movement Operations HAZMAT course
 U.S. Air force Air Movement Operations Load Planners course
 Automated Airlift Planners System (AALPS)
 Command Post of the Future (CPOF) operators course
 Anti-Terrorism Level II course
 U.S. Army Basic & Advanced Non Commissioned Officers Course
 U.S. Army Primary Leadership Development Course
 U.S. Army Jumpmaster Course
 EMT Basic National Registry Course
 U.S. Army Sapper Leader Course