This document is a resume for Cassandra Cole outlining her work history and qualifications. She has extensive experience in office administration, customer service, data entry, and communications skills. Her background includes various roles handling incoming calls, data entry, order processing, and administrative tasks.

1. Cassandra Cole
9 Ellesmere Court
Wattle Grove NSW 2173
0498638807
SUMMARY
Energetic, with experience in office administration. Strength in different aspects of the
profession, from data entry, customer service, and communications skills. Take whatever steps
necessary to get a job done on time.
EMPLOYMENT HISTORY
Customer Service/ Data Entry / Sales
Electrolux Home Products
 Answering Incoming Calls
 Lotus Notes
 Solidus
 Tipet
 JDE
 Instaedge
 AEG
Data Entry
Biz Collection
 Answering incoming calls
 Data Entry of orders
 Filing of invoices

2. Digital Imaging Clerk
Scotts Refrigerated Freightways
 Ensured all scanning was kept up to date
 Seperated paperwork for scanning
 Working on mismatch report each day
 Tracked lost image files through capture ezy and manage ezy
 Pallets in the 2ic programme
Data Entry/Inbound Call Centre
Scotts Refrigerated Freightways
 Taking inbound calls from customers
 Placing orders on to an in-house booking system
 Data enter of cons
 Imaging of POD cons
Reception/Administrator
Prestons Public School
 Taking inbound calls from parents/staff
 Maintaining in-house data base
 Up dating current pupil lists
Receptionist
Manpower Work Placement Centre
 Answering inbound calls
 Assisting customers

3. Training
Obtained training for the following systems/programmes
 Translogix Sapphire
 2IC
 Lotus Notes
 JDE
 Instaedge
 Solidus
Software Skill
Operating Systems/Environments
 MS-Windows 95
 MS-Windows XP
Software Packages
 MS-Word
 MS-Excel
Education
Completed To Year 12 HSC
 Business Studies
 Business Service
 English
 Mathematics
 Modern History
 Japanese