The document discusses credit risk management in banks using Punjab National Bank as a case study. It outlines PNB's risk rating model called PNB TRAC which rates borrowers on a scale of PNB-D to PNB-AAA based on scores from management, business, and financial evaluations. As an example, it provides the risk rating report of an entrepreneur's new business which was given an overall rating of PNB-A based on its scores in various evaluation parameters.