This document discusses cloud computing and its various service models. It begins by describing how cloud computing represents a fundamental change to IT implementation by allowing services to be deployed, developed, scaled and maintained in a pay-per-use model. It then defines cloud computing and discusses its key characteristics of on-demand self-service, ubiquitous network access, resource pooling, rapid elasticity and pay-per-use billing. The document goes on to describe the various cloud deployment models and then discusses the main cloud computing services including storage, database, information, process, application, platform, integration and security as services.