SlideShare a Scribd company logo
The New Yankee
Stadium Looks to the
Future
Presented By: Bibesh Manandhar
Contents
 Background
 Changes using Information System
 Global Challenges
 Conclusions
Background
 Major Baseball League (MBL) not only game but business as well.
 Revenue from tickets to games, television broadcasts, and other
sources to pay for teams.
 Many fans now watch games on television rather than attending
them in person or choose other forms of entertainment, such as
electronic games.
 One way to keep stadiums full of fans, and to keep fans at home
happy as well, is to enrich the fan experience by offering more
video and services based on technology.
Changes using Information
System
 To increase stadium attendance and revenue, the New York Yankees
chose to modernize the Yankee Stadium and rely on information
technology to provide new interactive services to fans inside and
outside the Stadium.
 They added 1,100 flat-panel high-definition TV monitors as well as
redesigned the Stadium and job functions.
 These monitors provided:
 Live game coverage
 Up-to-date sport scores
 Videos o Promotional messages
 News, weather and traffic information
 Touch screens for ordering food and merchandise
 Interactive videoconferencing technology
Changes using Information
System
 They created a Yankee website that allowed for the interaction with
fans, selling of tickets and other products.
 Ticket price rose
 Stadium attendance rose
 These changes enhanced service, efficiency and profitability.
 They basically revised their business strategy, redesigned the Yankee
stadium as well as the work flow and job functions within it, they
also expanded the sales channels while implementing new
technology.
Global Challenges
 Some of the challenges they faced:
 New sources of competition
 Declining costumer base
 Increase cost
Conclusion
Conclusions
 It is also important to note that these technologies changed the
way the Yankees run their business.
 Yankee Stadium’s systems for delivering game coverage,
information, and interactive services changed the flow of work for
ticketing, seating, crowd management, and ordering food and
other items from concessions.
 These changes had to be carefully planned to make sure they
enhanced service, efficiency, and profitability.
Thank you !!

More Related Content

What's hot

MIS-CH11: Managing Knowledge
MIS-CH11: Managing KnowledgeMIS-CH11: Managing Knowledge
MIS-CH11: Managing Knowledge
Sukanya Ben
 
Laudon mis14 ch02
Laudon mis14 ch02Laudon mis14 ch02
Laudon mis14 ch02
Rizwanah Parwin
 
It infrastructure
It infrastructureIt infrastructure
It infrastructure
Rashed Kamrul
 
MIS-CH01: IS in Business Today
MIS-CH01: IS in Business TodayMIS-CH01: IS in Business Today
MIS-CH01: IS in Business Today
Sukanya Ben
 
Hci activity#3
Hci activity#3Hci activity#3
Hci activity#3
Desalegn Aweke
 
MIS-CH02: Global e-Business and Collaboration
MIS-CH02: Global e-Business and CollaborationMIS-CH02: Global e-Business and Collaboration
MIS-CH02: Global e-Business and Collaboration
Sukanya Ben
 
Achieving competitive advantage with information systems
Achieving competitive advantage with information systemsAchieving competitive advantage with information systems
Achieving competitive advantage with information systemsProf. Othman Alsalloum
 
Business Value of Security and Control
Business Value of Security and ControlBusiness Value of Security and Control
Business Value of Security and Control
Syama Raveendran
 
Ch03 laudon traver_ppt (e-commerce)
Ch03 laudon traver_ppt (e-commerce)Ch03 laudon traver_ppt (e-commerce)
Ch03 laudon traver_ppt (e-commerce)
Beacon House
 
HCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16:  Dialogue notations and designHCI 3e - Ch 16:  Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and design
Alan Dix
 
80 best sample system proposal title for research - computer technology compu...
80 best sample system proposal title for research - computer technology compu...80 best sample system proposal title for research - computer technology compu...
80 best sample system proposal title for research - computer technology compu...
Red Red
 
Turon
TuronTuron
Turon
superivan
 
HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements
HCI 3e - Ch 13:  Socio-organizational issues and stakeholder requirementsHCI 3e - Ch 13:  Socio-organizational issues and stakeholder requirements
HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements
Alan Dix
 
The case analysis
The case analysisThe case analysis
The case analysis
Yasmin Joy Cabayao
 
11 system development models
11 system development models11 system development models
11 system development models
meenakshi24
 
Management Information System [Kenneth Laudon]
Management Information System [Kenneth Laudon]Management Information System [Kenneth Laudon]
Management Information System [Kenneth Laudon]
mmuser2014
 
Network management aa
Network management  aaNetwork management  aa
Network management aa
Dhani Ahmad
 
e-Business systems - introduction it knowledge week 7
e-Business systems - introduction	 it knowledge week 7e-Business systems - introduction	 it knowledge week 7
e-Business systems - introduction it knowledge week 7
Sazzad Hossain, ITP, MBA, CSCA™
 

What's hot (20)

MIS-CH11: Managing Knowledge
MIS-CH11: Managing KnowledgeMIS-CH11: Managing Knowledge
MIS-CH11: Managing Knowledge
 
Laudon mis14 ch02
Laudon mis14 ch02Laudon mis14 ch02
Laudon mis14 ch02
 
It infrastructure
It infrastructureIt infrastructure
It infrastructure
 
MIS-CH01: IS in Business Today
MIS-CH01: IS in Business TodayMIS-CH01: IS in Business Today
MIS-CH01: IS in Business Today
 
Hci activity#3
Hci activity#3Hci activity#3
Hci activity#3
 
MIS-CH02: Global e-Business and Collaboration
MIS-CH02: Global e-Business and CollaborationMIS-CH02: Global e-Business and Collaboration
MIS-CH02: Global e-Business and Collaboration
 
Achieving competitive advantage with information systems
Achieving competitive advantage with information systemsAchieving competitive advantage with information systems
Achieving competitive advantage with information systems
 
Business Value of Security and Control
Business Value of Security and ControlBusiness Value of Security and Control
Business Value of Security and Control
 
Ch03 laudon traver_ppt (e-commerce)
Ch03 laudon traver_ppt (e-commerce)Ch03 laudon traver_ppt (e-commerce)
Ch03 laudon traver_ppt (e-commerce)
 
HCI 3e - Ch 16: Dialogue notations and design
HCI 3e - Ch 16:  Dialogue notations and designHCI 3e - Ch 16:  Dialogue notations and design
HCI 3e - Ch 16: Dialogue notations and design
 
80 best sample system proposal title for research - computer technology compu...
80 best sample system proposal title for research - computer technology compu...80 best sample system proposal title for research - computer technology compu...
80 best sample system proposal title for research - computer technology compu...
 
Turon
TuronTuron
Turon
 
HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements
HCI 3e - Ch 13:  Socio-organizational issues and stakeholder requirementsHCI 3e - Ch 13:  Socio-organizational issues and stakeholder requirements
HCI 3e - Ch 13: Socio-organizational issues and stakeholder requirements
 
The case analysis
The case analysisThe case analysis
The case analysis
 
11 system development models
11 system development models11 system development models
11 system development models
 
Management Information System [Kenneth Laudon]
Management Information System [Kenneth Laudon]Management Information System [Kenneth Laudon]
Management Information System [Kenneth Laudon]
 
Network management aa
Network management  aaNetwork management  aa
Network management aa
 
e-Business systems - introduction it knowledge week 7
e-Business systems - introduction	 it knowledge week 7e-Business systems - introduction	 it knowledge week 7
e-Business systems - introduction it knowledge week 7
 
Chapter 2 MIS
Chapter 2 MISChapter 2 MIS
Chapter 2 MIS
 
Presentation2
Presentation2Presentation2
Presentation2
 

Similar to Case Study of Yankee Stadium | Information and emerging technology

Sports Turning to Tech
Sports Turning to TechSports Turning to Tech
Sports Turning to Tech
Christopher "Dain" Hall
 
Capgemini Report: Why sports tech is a game changer
Capgemini Report: Why sports tech is a game changerCapgemini Report: Why sports tech is a game changer
Capgemini Report: Why sports tech is a game changer
Social Samosa
 
Sport Business Days, Warsaw School of Economics
Sport Business Days, Warsaw School of EconomicsSport Business Days, Warsaw School of Economics
Sport Business Days, Warsaw School of Economics
Rafal Dylewski
 
THE SAN FRANCISCO GIANTS WIN BIG WITH IT
THE SAN FRANCISCO GIANTS WIN BIG WITH ITTHE SAN FRANCISCO GIANTS WIN BIG WITH IT
THE SAN FRANCISCO GIANTS WIN BIG WITH IT
MithinMadhu
 
Neque contumelia deck
Neque contumelia deckNeque contumelia deck
Neque contumelia deck
mohamed badr
 
Muxy NBA G League case study
Muxy NBA G League case studyMuxy NBA G League case study
Muxy NBA G League case study
Jared
 
Klout leveraging influence in sports
Klout leveraging influence in sportsKlout leveraging influence in sports
Klout leveraging influence in sports
Pat Coyle
 
RYANCURTINFacilityPlan
RYANCURTINFacilityPlanRYANCURTINFacilityPlan
RYANCURTINFacilityPlanRyan Curtin
 
How-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptx
How-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptxHow-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptx
How-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptx
jespper
 
La salle 4 12-11 presentation - athletics
La salle 4 12-11 presentation - athleticsLa salle 4 12-11 presentation - athletics
La salle 4 12-11 presentation - athleticsBrian Ehrlich
 
Sport and technology
Sport and technologySport and technology
Sport and technology
Catherine Lareau
 
Sportz Interactive Product Portfolio
Sportz Interactive Product PortfolioSportz Interactive Product Portfolio
Sportz Interactive Product Portfolioshaileshg
 
PlaynBrag Pitch Deck - Seeking investment to scale our Next Generation App
PlaynBrag Pitch Deck - Seeking investment to scale our Next Generation AppPlaynBrag Pitch Deck - Seeking investment to scale our Next Generation App
PlaynBrag Pitch Deck - Seeking investment to scale our Next Generation App
Oisin Walsh
 
Look and Feel Issues and Usability at Imagenio Telefonica´s IPTV Platform
Look and Feel Issues and Usability at Imagenio Telefonica´s IPTV PlatformLook and Feel Issues and Usability at Imagenio Telefonica´s IPTV Platform
Look and Feel Issues and Usability at Imagenio Telefonica´s IPTV Platform
miguelvinagre
 
49ers Digital Marketing
49ers Digital Marketing49ers Digital Marketing
49ers Digital Marketing
AdrinPrezZaid
 
PwC Sports Outlook 2014
PwC Sports Outlook 2014PwC Sports Outlook 2014
PwC Sports Outlook 2014Jonesy033
 
NFL Case_Game of Throws_Final
NFL Case_Game of Throws_FinalNFL Case_Game of Throws_Final
NFL Case_Game of Throws_FinalWenlie 'Lee" Ye
 

Similar to Case Study of Yankee Stadium | Information and emerging technology (20)

Sports Turning to Tech
Sports Turning to TechSports Turning to Tech
Sports Turning to Tech
 
Sprite @ stadium
Sprite @ stadiumSprite @ stadium
Sprite @ stadium
 
Yankee Stadium Buyer Case Study
Yankee Stadium Buyer Case StudyYankee Stadium Buyer Case Study
Yankee Stadium Buyer Case Study
 
Capgemini Report: Why sports tech is a game changer
Capgemini Report: Why sports tech is a game changerCapgemini Report: Why sports tech is a game changer
Capgemini Report: Why sports tech is a game changer
 
Sport Business Days, Warsaw School of Economics
Sport Business Days, Warsaw School of EconomicsSport Business Days, Warsaw School of Economics
Sport Business Days, Warsaw School of Economics
 
THE SAN FRANCISCO GIANTS WIN BIG WITH IT
THE SAN FRANCISCO GIANTS WIN BIG WITH ITTHE SAN FRANCISCO GIANTS WIN BIG WITH IT
THE SAN FRANCISCO GIANTS WIN BIG WITH IT
 
Neque contumelia deck
Neque contumelia deckNeque contumelia deck
Neque contumelia deck
 
Muxy NBA G League case study
Muxy NBA G League case studyMuxy NBA G League case study
Muxy NBA G League case study
 
Klout leveraging influence in sports
Klout leveraging influence in sportsKlout leveraging influence in sports
Klout leveraging influence in sports
 
RYANCURTINFacilityPlan
RYANCURTINFacilityPlanRYANCURTINFacilityPlan
RYANCURTINFacilityPlan
 
How-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptx
How-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptxHow-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptx
How-Live-Streaming-Transforms-Sports-and-Event-Telecast (1).pptx
 
La salle 4 12-11 presentation - athletics
La salle 4 12-11 presentation - athleticsLa salle 4 12-11 presentation - athletics
La salle 4 12-11 presentation - athletics
 
Sport and technology
Sport and technologySport and technology
Sport and technology
 
Sportz Interactive Product Portfolio
Sportz Interactive Product PortfolioSportz Interactive Product Portfolio
Sportz Interactive Product Portfolio
 
Unit 8
Unit 8Unit 8
Unit 8
 
PlaynBrag Pitch Deck - Seeking investment to scale our Next Generation App
PlaynBrag Pitch Deck - Seeking investment to scale our Next Generation AppPlaynBrag Pitch Deck - Seeking investment to scale our Next Generation App
PlaynBrag Pitch Deck - Seeking investment to scale our Next Generation App
 
Look and Feel Issues and Usability at Imagenio Telefonica´s IPTV Platform
Look and Feel Issues and Usability at Imagenio Telefonica´s IPTV PlatformLook and Feel Issues and Usability at Imagenio Telefonica´s IPTV Platform
Look and Feel Issues and Usability at Imagenio Telefonica´s IPTV Platform
 
49ers Digital Marketing
49ers Digital Marketing49ers Digital Marketing
49ers Digital Marketing
 
PwC Sports Outlook 2014
PwC Sports Outlook 2014PwC Sports Outlook 2014
PwC Sports Outlook 2014
 
NFL Case_Game of Throws_Final
NFL Case_Game of Throws_FinalNFL Case_Game of Throws_Final
NFL Case_Game of Throws_Final
 

Recently uploaded

Assure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyesAssure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
BookNet Canada
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance
 
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfObservability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Paige Cruz
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance
 
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
Thijs Feryn
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
James Anderson
 
Welocme to ViralQR, your best QR code generator.
Welocme to ViralQR, your best QR code generator.Welocme to ViralQR, your best QR code generator.
Welocme to ViralQR, your best QR code generator.
ViralQR
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Elena Simperl
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
ControlCase
 
By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024
Pierluigi Pugliese
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
OnBoard
 
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfSAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
Peter Spielvogel
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
Guy Korland
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
Laura Byrne
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Albert Hoitingh
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
Product School
 
A tale of scale & speed: How the US Navy is enabling software delivery from l...
A tale of scale & speed: How the US Navy is enabling software delivery from l...A tale of scale & speed: How the US Navy is enabling software delivery from l...
A tale of scale & speed: How the US Navy is enabling software delivery from l...
sonjaschweigert1
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
Vlad Stirbu
 

Recently uploaded (20)

Assure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyesAssure Contact Center Experiences for Your Customers With ThousandEyes
Assure Contact Center Experiences for Your Customers With ThousandEyes
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfObservability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
 
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
 
Welocme to ViralQR, your best QR code generator.
Welocme to ViralQR, your best QR code generator.Welocme to ViralQR, your best QR code generator.
Welocme to ViralQR, your best QR code generator.
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
 
By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
 
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfSAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
 
A tale of scale & speed: How the US Navy is enabling software delivery from l...
A tale of scale & speed: How the US Navy is enabling software delivery from l...A tale of scale & speed: How the US Navy is enabling software delivery from l...
A tale of scale & speed: How the US Navy is enabling software delivery from l...
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
 

Case Study of Yankee Stadium | Information and emerging technology

  • 1. The New Yankee Stadium Looks to the Future Presented By: Bibesh Manandhar
  • 2. Contents  Background  Changes using Information System  Global Challenges  Conclusions
  • 3. Background  Major Baseball League (MBL) not only game but business as well.  Revenue from tickets to games, television broadcasts, and other sources to pay for teams.  Many fans now watch games on television rather than attending them in person or choose other forms of entertainment, such as electronic games.  One way to keep stadiums full of fans, and to keep fans at home happy as well, is to enrich the fan experience by offering more video and services based on technology.
  • 4. Changes using Information System  To increase stadium attendance and revenue, the New York Yankees chose to modernize the Yankee Stadium and rely on information technology to provide new interactive services to fans inside and outside the Stadium.  They added 1,100 flat-panel high-definition TV monitors as well as redesigned the Stadium and job functions.  These monitors provided:  Live game coverage  Up-to-date sport scores  Videos o Promotional messages  News, weather and traffic information  Touch screens for ordering food and merchandise  Interactive videoconferencing technology
  • 5. Changes using Information System  They created a Yankee website that allowed for the interaction with fans, selling of tickets and other products.  Ticket price rose  Stadium attendance rose  These changes enhanced service, efficiency and profitability.  They basically revised their business strategy, redesigned the Yankee stadium as well as the work flow and job functions within it, they also expanded the sales channels while implementing new technology.
  • 6. Global Challenges  Some of the challenges they faced:  New sources of competition  Declining costumer base  Increase cost
  • 8. Conclusions  It is also important to note that these technologies changed the way the Yankees run their business.  Yankee Stadium’s systems for delivering game coverage, information, and interactive services changed the flow of work for ticketing, seating, crowd management, and ordering food and other items from concessions.  These changes had to be carefully planned to make sure they enhanced service, efficiency, and profitability.