Case Study – Developing a ToT solution for Toyota by Ms Sarah Drew, Burton College in a Special Workshop on ‘Training of Trainers: Models & Case Studies from UK’ On the occasion of the 4th FICCI Global Skills Summit 2011

1. World Class Train the Trainer Projects Toyota Case Study Sarah Drew

2. The College

6. Brands Toyota UK, JCB, Rolls Royce, Johnson Controls, Unilever and The Football Association

7. 7 Toyota - In the World Toyota continued skills investment through the recession, despite unfavourable economic conditions. One of the world’s leading automotive manufacturers Operates 75 manufacturing companies across 28 countries globally Markets vehicles in more than 170 countries

9. 484 employees

10. £700 million investment

11. Start of production Dec 1992

12. 2,786 employees

13. £1.15 billion investment

14. Largest and most experienced plants in Europe

15. Toyota and BSDC - successful 10 year partnership

19. 12 Core philosophies CONTINUOUS IMPROVEMENT CHALLENGE KAIZEN GENCHI GENBUTSU RESPECT FOR PEOPLE RESPECT TEAMWORK

20. Train the Trainers

21. 14 Working together Role Brought efficiencies into the qualification process Motivated members to consider further education Role Facilitated funding agreement Supported with mapping activity – continuing to do so Advice on developing higher level apprenticeship scheme Role Intermediary between TMUK and awarding bodies Provided master trainers Trained TMUK members to become trainers Managed quality & verification process

22. 15 Working together Aligned existing Toyota training to national qualifications – standardisation across plants Train and develop Toyota staff to become trainers Bring different skills to the partnership to ensure both sides develop and learn BSDC trained Toyota trainers; Toyota trained college trainers; working together; mutual strengths Classroom based theory plus training in company on the shop floor – business improvement projects Together, the training team delivered 10000+ qualifications Collaborated on new diploma for hybrid engineering

24. Highly motivated work force

25. College capability increased in advanced manufacturing

26. College developed lean process for delivering education

30. Thank yousarah.drew@bsdc.ac.uk