SlideShare a Scribd company logo
1 of 41
Behavioural Insights Unit:
Case Studies
May 22, 2015
Licence Plate Sticker –
Shift to Online
In PersonIn Person
ProcessProcess
Falls are theFalls are the #1#1 cause of critical injurycause of critical injury
and death on Ontario construction sitesand death on Ontario construction sites
2715-05-25
Kijiji ads appeared
beneath classified
listings related to roofing
in Ontario.
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
Want help choosing a roofer?
Need roofing advice?
Get helpful info & advice from
the Ontario government here.
No-contract roofing’s NO deal.
Cutting corners, no warranty,
the RISKS can cost you $1000s!
Get helpful info & advice here.
Don’t choose the wrong roofer.
The hidden costs can be $1000s
Get helpful info & advice from
the Ontario government here.
Your roof protects your home.
So does a roofing contract.
Get helpful info & advice from
the Ontario government here.
WARNING: Beware roofing scams!
Don’t be the next victim.
Get helpful info & advice here
WARNING: Beware roofing scams!
Don’t be the next victim.
Get helpful info & advice from
the Ontario government here.
WARNING: Beware roofing scams!
Don’t be the next victim.
Get helpful info & advice here.
WARNING: Beware roofing scams!
Don’t be the next victim.
Get helpful info & advice from
the Ontario government here.
Find the Right Roofer
www.Ontario.ca/beforeyoubuyaroof
Info on roofers and consumer rights
from the Government of Ontario.
Need roofing advice?
www.Ontario.ca/beforeyoubuyaroof
Advice and information on roofing
from the Government of Ontario.
Unbiased roofing advice
www.Ontario.ca/beforeyoubuyaroof
Advice and information on roofing
from the Government of Ontario
Protect your home
www.Ontario.ca/beforeyoubuyaroof
Protect your home with advice
from the Government of Ontario.
Trustworthy roofer?
www.Ontario.ca/beforeyoubuyaroof
Info on roofers and consumer rights
from the Government of Ontario.
Don’t hire a bad roofer
www.Ontario.ca/beforeyoubuyaroof
Info on roofers and consumer rights
from the Government of Ontario.
Avoid roofing disasters
www.Ontario.ca/beforeyoubuyaroof
Protect your home with advice
from the Government of Ontario.
WARNING: roofing scams
www.Ontario.ca/beforeyoubuyaroof
Protect your home with advice
from the Government of Ontario.
Don’t hire a bad roofer
www.Ontario.ca/beforeyoubuyaroof
Info on roofers and consumer rights
from the Government of Ontario.
WARNING: roofing scams
www.Ontario.ca/beforeyoubuyaroof
Protect your home with advice
from the Government of Ontario.
Click-Through-Rate by Ad
and Keyword
Click-Through-Rate by Ad
and Keyword
WARNING: Beware roofing scams!
Don’t be the next victim.
Get helpful info & advice here
WARNING: Beware roofing scams!
Don’t be the next victim.
Get helpful info & advice from
the Ontario government here.
Traffic if only the worst
performing ads had run
Actual traffic during the trial
when all ads were run
Traffic if only the best
performing ads had run
5970 total visits
3299 (144%) more because of ads
6875 total visits
4423 (180%) more because of ads
4467 total visits
2015 (82%) more because of ads
Kijij ads
Google
ads
Kijij adsKijij ads
Google
ads
Google ads
Mailing list
Equal groups
=randomization
Lack of Liquidity?Lack of Liquidity?
oror
Procrastination?Procrastination?
Anne Matthews
Director, Communications Branch
Treasury Board Secretariat
416-325-1376
Anne.Matthews@ontario.ca
Elizabeth Hardy
Manager, Behavioural Insights Unit
Treasury Board Secretariat
416-325-5405
Elizabeth.Hardy@ontario.ca
Julian House
Research Scientist
Treasury Board Secretariat
416.326.2562
Julian.House@ontario.ca
Colette Di Bella
Project Manager
Treasury Board Secretariat
416.325-1374
Colette.DiBella@ontario.ca
Nicole Robitaille
Research Scientist
Treasury Board Secretariat
Nicole.Robitaille@ontario.ca

More Related Content

Viewers also liked

Digital Experiments - Action Design DC 10 Sept 15
Digital Experiments - Action Design DC 10 Sept 15Digital Experiments - Action Design DC 10 Sept 15
Digital Experiments - Action Design DC 10 Sept 15Stephen Wendel
 
235045552 case-study-on-schizophrenia
235045552 case-study-on-schizophrenia235045552 case-study-on-schizophrenia
235045552 case-study-on-schizophreniahomeworkping3
 
Designing for Flow: Creating Compelling User Experiences for Learning
Designing for Flow: Creating Compelling User Experiences for Learning Designing for Flow: Creating Compelling User Experiences for Learning
Designing for Flow: Creating Compelling User Experiences for Learning Julie Dirksen
 
Why Your Brain Loves Video Games & The Implications for e-Learning
Why Your Brain Loves Video Games & The Implications for e-LearningWhy Your Brain Loves Video Games & The Implications for e-Learning
Why Your Brain Loves Video Games & The Implications for e-LearningJulie Dirksen
 
Applying behavioural insights to public policy
Applying behavioural insights to public policyApplying behavioural insights to public policy
Applying behavioural insights to public policyMetroWater
 
Design for Behavior Change
Design for Behavior ChangeDesign for Behavior Change
Design for Behavior ChangeJulie Dirksen
 
Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...
Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...
Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...natematias
 
UXWeek 2015 - Designing for Behavior Change
UXWeek 2015 - Designing for Behavior ChangeUXWeek 2015 - Designing for Behavior Change
UXWeek 2015 - Designing for Behavior ChangeStephen Wendel
 
Keynote #2 applying behavioural insights to public policy by Rory Gallagher
Keynote #2 applying behavioural insights to public policy by Rory GallagherKeynote #2 applying behavioural insights to public policy by Rory Gallagher
Keynote #2 applying behavioural insights to public policy by Rory Gallagherux singapore
 
The Science of Behavior Change
The Science of Behavior ChangeThe Science of Behavior Change
The Science of Behavior ChangeJulie Dirksen
 
Schizophrenia - Psychiatry Case Presentation
Schizophrenia - Psychiatry Case PresentationSchizophrenia - Psychiatry Case Presentation
Schizophrenia - Psychiatry Case Presentationcandicelainereyes
 
Consumer Behaviour Case Coca Cola
Consumer Behaviour  Case Coca ColaConsumer Behaviour  Case Coca Cola
Consumer Behaviour Case Coca ColaMahdi Mesbahi
 
A Case Study on Schizophrenia
 A Case Study on Schizophrenia A Case Study on Schizophrenia
A Case Study on SchizophreniaReeba Sara Koshy
 

Viewers also liked (13)

Digital Experiments - Action Design DC 10 Sept 15
Digital Experiments - Action Design DC 10 Sept 15Digital Experiments - Action Design DC 10 Sept 15
Digital Experiments - Action Design DC 10 Sept 15
 
235045552 case-study-on-schizophrenia
235045552 case-study-on-schizophrenia235045552 case-study-on-schizophrenia
235045552 case-study-on-schizophrenia
 
Designing for Flow: Creating Compelling User Experiences for Learning
Designing for Flow: Creating Compelling User Experiences for Learning Designing for Flow: Creating Compelling User Experiences for Learning
Designing for Flow: Creating Compelling User Experiences for Learning
 
Why Your Brain Loves Video Games & The Implications for e-Learning
Why Your Brain Loves Video Games & The Implications for e-LearningWhy Your Brain Loves Video Games & The Implications for e-Learning
Why Your Brain Loves Video Games & The Implications for e-Learning
 
Applying behavioural insights to public policy
Applying behavioural insights to public policyApplying behavioural insights to public policy
Applying behavioural insights to public policy
 
Design for Behavior Change
Design for Behavior ChangeDesign for Behavior Change
Design for Behavior Change
 
Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...
Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...
Oliver Hauser on the Behavioural Insights Team, a talk at the Berkman Center ...
 
UXWeek 2015 - Designing for Behavior Change
UXWeek 2015 - Designing for Behavior ChangeUXWeek 2015 - Designing for Behavior Change
UXWeek 2015 - Designing for Behavior Change
 
Keynote #2 applying behavioural insights to public policy by Rory Gallagher
Keynote #2 applying behavioural insights to public policy by Rory GallagherKeynote #2 applying behavioural insights to public policy by Rory Gallagher
Keynote #2 applying behavioural insights to public policy by Rory Gallagher
 
The Science of Behavior Change
The Science of Behavior ChangeThe Science of Behavior Change
The Science of Behavior Change
 
Schizophrenia - Psychiatry Case Presentation
Schizophrenia - Psychiatry Case PresentationSchizophrenia - Psychiatry Case Presentation
Schizophrenia - Psychiatry Case Presentation
 
Consumer Behaviour Case Coca Cola
Consumer Behaviour  Case Coca ColaConsumer Behaviour  Case Coca Cola
Consumer Behaviour Case Coca Cola
 
A Case Study on Schizophrenia
 A Case Study on Schizophrenia A Case Study on Schizophrenia
A Case Study on Schizophrenia
 

Similar to Case Study: Behavioral Insights Unit

Earthquake Preparedness
Earthquake PreparednessEarthquake Preparedness
Earthquake PreparednessAaron Siebuhr
 
Economic Amateur Hour In Washington, D.C.
Economic Amateur Hour In Washington, D.C.Economic Amateur Hour In Washington, D.C.
Economic Amateur Hour In Washington, D.C.comfortablematr91
 
Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...
Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...
Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...Volition Properties
 
Privacy Concerns and Cloud Computing
Privacy Concerns and Cloud ComputingPrivacy Concerns and Cloud Computing
Privacy Concerns and Cloud ComputingAIIM International
 
4300 Steeles Ave E (Executive Summary - Aug.5.2015)
4300 Steeles Ave E (Executive Summary - Aug.5.2015)4300 Steeles Ave E (Executive Summary - Aug.5.2015)
4300 Steeles Ave E (Executive Summary - Aug.5.2015)Anthony Martino, CPA, CA
 
Own A House In Toronto For The Same $$$ And Monthly Carry Cost As A Condo
Own A House In Toronto For The Same $$$ And Monthly Carry Cost As A CondoOwn A House In Toronto For The Same $$$ And Monthly Carry Cost As A Condo
Own A House In Toronto For The Same $$$ And Monthly Carry Cost As A CondoVolition Properties
 
Closing costs for home buyers - Cost for buying a house or condo
Closing costs for home buyers - Cost for buying a house or condoClosing costs for home buyers - Cost for buying a house or condo
Closing costs for home buyers - Cost for buying a house or condoBo Kauffmann
 
Negotiation experts predict prime minister julia gillard to pull out all stop...
Negotiation experts predict prime minister julia gillard to pull out all stop...Negotiation experts predict prime minister julia gillard to pull out all stop...
Negotiation experts predict prime minister julia gillard to pull out all stop...Yogendra Oza
 
Minimize Your Risk, Maximize Your Earnings!
Minimize Your Risk, Maximize Your Earnings!Minimize Your Risk, Maximize Your Earnings!
Minimize Your Risk, Maximize Your Earnings!tigerrealestate
 
Rent to-own Homes: The Basics
Rent to-own Homes: The BasicsRent to-own Homes: The Basics
Rent to-own Homes: The BasicsMortgage Girl
 
5 Important Property Upgrades to Maximize Your Rental Income
5 Important Property Upgrades to Maximize Your Rental Income5 Important Property Upgrades to Maximize Your Rental Income
5 Important Property Upgrades to Maximize Your Rental IncomeChuck Hattemer
 

Similar to Case Study: Behavioral Insights Unit (18)

Earthquake Preparedness
Earthquake PreparednessEarthquake Preparedness
Earthquake Preparedness
 
Scottish Letting Day 2019 - Salisbury Suite
Scottish Letting Day 2019 - Salisbury SuiteScottish Letting Day 2019 - Salisbury Suite
Scottish Letting Day 2019 - Salisbury Suite
 
Economic Amateur Hour In Washington, D.C.
Economic Amateur Hour In Washington, D.C.Economic Amateur Hour In Washington, D.C.
Economic Amateur Hour In Washington, D.C.
 
Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...
Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...
Duplexes & Triplexes… OUTSIDE Toronto??? 🤔🤔🤔 (feat. Special Guest Expert ERWI...
 
Scott Meyers Self Storage Investing PowerPoint
Scott Meyers Self Storage Investing PowerPointScott Meyers Self Storage Investing PowerPoint
Scott Meyers Self Storage Investing PowerPoint
 
Real Estate e-formation
Real Estate e-formationReal Estate e-formation
Real Estate e-formation
 
Privacy Concerns and Cloud Computing
Privacy Concerns and Cloud ComputingPrivacy Concerns and Cloud Computing
Privacy Concerns and Cloud Computing
 
The Laws Every Homeowner Should Know
The Laws Every Homeowner Should KnowThe Laws Every Homeowner Should Know
The Laws Every Homeowner Should Know
 
4300 Steeles Ave E (Executive Summary - Aug.5.2015)
4300 Steeles Ave E (Executive Summary - Aug.5.2015)4300 Steeles Ave E (Executive Summary - Aug.5.2015)
4300 Steeles Ave E (Executive Summary - Aug.5.2015)
 
Own A House In Toronto For The Same $$$ And Monthly Carry Cost As A Condo
Own A House In Toronto For The Same $$$ And Monthly Carry Cost As A CondoOwn A House In Toronto For The Same $$$ And Monthly Carry Cost As A Condo
Own A House In Toronto For The Same $$$ And Monthly Carry Cost As A Condo
 
LA News - March 2018
LA News - March 2018LA News - March 2018
LA News - March 2018
 
Closing costs for home buyers - Cost for buying a house or condo
Closing costs for home buyers - Cost for buying a house or condoClosing costs for home buyers - Cost for buying a house or condo
Closing costs for home buyers - Cost for buying a house or condo
 
The Housing Bubble
The Housing Bubble The Housing Bubble
The Housing Bubble
 
Negotiation experts predict prime minister julia gillard to pull out all stop...
Negotiation experts predict prime minister julia gillard to pull out all stop...Negotiation experts predict prime minister julia gillard to pull out all stop...
Negotiation experts predict prime minister julia gillard to pull out all stop...
 
Minimize Your Risk, Maximize Your Earnings!
Minimize Your Risk, Maximize Your Earnings!Minimize Your Risk, Maximize Your Earnings!
Minimize Your Risk, Maximize Your Earnings!
 
Termite Report When To Require
Termite Report When To RequireTermite Report When To Require
Termite Report When To Require
 
Rent to-own Homes: The Basics
Rent to-own Homes: The BasicsRent to-own Homes: The Basics
Rent to-own Homes: The Basics
 
5 Important Property Upgrades to Maximize Your Rental Income
5 Important Property Upgrades to Maximize Your Rental Income5 Important Property Upgrades to Maximize Your Rental Income
5 Important Property Upgrades to Maximize Your Rental Income
 

Recently uploaded

CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service OnlineCALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Onlineanilsa9823
 
Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.DanielaQuiroz63
 
How to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsHow to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsssuser4571da
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...Benjamin Szturmaj
 
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceDelhi Call girls
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationtbatkhuu1
 
Call Us ➥9654467111▻Call Girls In Delhi NCR
Call Us ➥9654467111▻Call Girls In Delhi NCRCall Us ➥9654467111▻Call Girls In Delhi NCR
Call Us ➥9654467111▻Call Girls In Delhi NCRSapana Sha
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...ChesterYang6
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxelizabethella096
 
The Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdfThe Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdfVWO
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...aditipandeya
 
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15SearchNorwich
 

Recently uploaded (20)

Brand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLaneBrand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLane
 
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service OnlineCALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
 
Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.
 
BUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAIL
BUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAILBUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAIL
BUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAIL
 
How to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsHow to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setups
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
 
The Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison KaltmanThe Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison Kaltman
 
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
 
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentation
 
Call Us ➥9654467111▻Call Girls In Delhi NCR
Call Us ➥9654467111▻Call Girls In Delhi NCRCall Us ➥9654467111▻Call Girls In Delhi NCR
Call Us ➥9654467111▻Call Girls In Delhi NCR
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptx
 
How to Create a Social Media Plan Like a Pro - Jordan Scheltgen
How to Create a Social Media Plan Like a Pro - Jordan ScheltgenHow to Create a Social Media Plan Like a Pro - Jordan Scheltgen
How to Create a Social Media Plan Like a Pro - Jordan Scheltgen
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting GroupSEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
The Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdfThe Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdf
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
 
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
 

Case Study: Behavioral Insights Unit

  • 1. Behavioural Insights Unit: Case Studies May 22, 2015
  • 2. Licence Plate Sticker – Shift to Online
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Falls are theFalls are the #1#1 cause of critical injurycause of critical injury and death on Ontario construction sitesand death on Ontario construction sites
  • 25.
  • 26.
  • 27. 2715-05-25 Kijiji ads appeared beneath classified listings related to roofing in Ontario.
  • 28. 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 Want help choosing a roofer? Need roofing advice? Get helpful info & advice from the Ontario government here. No-contract roofing’s NO deal. Cutting corners, no warranty, the RISKS can cost you $1000s! Get helpful info & advice here. Don’t choose the wrong roofer. The hidden costs can be $1000s Get helpful info & advice from the Ontario government here. Your roof protects your home. So does a roofing contract. Get helpful info & advice from the Ontario government here. WARNING: Beware roofing scams! Don’t be the next victim. Get helpful info & advice here WARNING: Beware roofing scams! Don’t be the next victim. Get helpful info & advice from the Ontario government here. WARNING: Beware roofing scams! Don’t be the next victim. Get helpful info & advice here. WARNING: Beware roofing scams! Don’t be the next victim. Get helpful info & advice from the Ontario government here. Find the Right Roofer www.Ontario.ca/beforeyoubuyaroof Info on roofers and consumer rights from the Government of Ontario. Need roofing advice? www.Ontario.ca/beforeyoubuyaroof Advice and information on roofing from the Government of Ontario. Unbiased roofing advice www.Ontario.ca/beforeyoubuyaroof Advice and information on roofing from the Government of Ontario Protect your home www.Ontario.ca/beforeyoubuyaroof Protect your home with advice from the Government of Ontario. Trustworthy roofer? www.Ontario.ca/beforeyoubuyaroof Info on roofers and consumer rights from the Government of Ontario. Don’t hire a bad roofer www.Ontario.ca/beforeyoubuyaroof Info on roofers and consumer rights from the Government of Ontario. Avoid roofing disasters www.Ontario.ca/beforeyoubuyaroof Protect your home with advice from the Government of Ontario. WARNING: roofing scams www.Ontario.ca/beforeyoubuyaroof Protect your home with advice from the Government of Ontario.
  • 29. Don’t hire a bad roofer www.Ontario.ca/beforeyoubuyaroof Info on roofers and consumer rights from the Government of Ontario. WARNING: roofing scams www.Ontario.ca/beforeyoubuyaroof Protect your home with advice from the Government of Ontario. Click-Through-Rate by Ad and Keyword
  • 30. Click-Through-Rate by Ad and Keyword WARNING: Beware roofing scams! Don’t be the next victim. Get helpful info & advice here WARNING: Beware roofing scams! Don’t be the next victim. Get helpful info & advice from the Ontario government here.
  • 31.
  • 32.
  • 33. Traffic if only the worst performing ads had run Actual traffic during the trial when all ads were run Traffic if only the best performing ads had run 5970 total visits 3299 (144%) more because of ads 6875 total visits 4423 (180%) more because of ads 4467 total visits 2015 (82%) more because of ads Kijij ads Google ads Kijij adsKijij ads Google ads Google ads
  • 34.
  • 36. Lack of Liquidity?Lack of Liquidity? oror Procrastination?Procrastination?
  • 37.
  • 38.
  • 39.
  • 40.
  • 41. Anne Matthews Director, Communications Branch Treasury Board Secretariat 416-325-1376 Anne.Matthews@ontario.ca Elizabeth Hardy Manager, Behavioural Insights Unit Treasury Board Secretariat 416-325-5405 Elizabeth.Hardy@ontario.ca Julian House Research Scientist Treasury Board Secretariat 416.326.2562 Julian.House@ontario.ca Colette Di Bella Project Manager Treasury Board Secretariat 416.325-1374 Colette.DiBella@ontario.ca Nicole Robitaille Research Scientist Treasury Board Secretariat Nicole.Robitaille@ontario.ca