Presentation delivered by Caroline Gourlay as part of the Psychology of Partnership session at Communicate 2012: Breaking Boundaries.

1. Psychology of Partnership
Consider these questions while watching:
What’s going on here?
What’s my response to it?

3. Ways people differ
Cultural norms of behaviour
Knowledge and experience
Intellect and ‘thinking style’
Personality
Emotional resilience and responses to pressure
Motivation
Values

4. Responses to pressure
Move towards people
Move away from people
Move against people

6. Personality differences
Sensing versus intuition
Sensing – pays attention to tangible data, real things in the real
world
Intuition – takes ‘real things’ as a starting point but is more
interested in abstract ideas
Thinking versus feeling
Thinking – likes to make objective decisions based on logic
Feeling – likes to make decisions based on what feels right

7. Some fundamentals
Assume others see the world differently from you
Accept that this doesn’t make them wrong
Be aware of the ‘fundamental attribution error’
Cultivate a knowledge and understanding of yourself
Look for common ground
Clarify expectations frequently