Slides to accompany Change@Work Vol 2 - Leading systemwide change

1. © Creating Tomorrow Ltd 1
Briefing slides
Facilitation and Feedback slides
Select the slides you want and edit them to
make a deck that suits your purpose

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Briefing
9.00 9.10 Welcome by the sponsor
9.10 9.25 Getting to know each other
9.25 9.40 The change process - Change2
9.40 9.55 How the training day will work
9.55 10.00 Questions
You may wish to extend the briefing - simply change the times
Briefing agenda

3. Change@Work
• Why we want and need to do this?
• Our overall objective
• The importance to the organisation
• How it fits in with our strategy and values
Introduction by the sponsor

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• Who am I?
• What’s my day to day role?
• One thing that others may not know about me
Introductions

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Briefing
Facilitation
practice
Review
Read
Change@Work
Use Change2 with a local
sponsor and change team
Week 1 Week 3 Week 8
The change
team deliver
the change
The change process timeline

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Read and be prepared to deliver any part

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Roles

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The change process

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Ground rules Parking lot
Ground rules and Parking lot

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Lead Innovate
Maintain
Control
Resistance Engagement
Responsibility
FEAR TRUST
11
A countercultural approach

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For a change programme to be successful and sustainable (C), there
must be:
• A compelling reason for change (R)
• A clear vision of the future (V)
• And a coherent plan for getting there (P)
C = R + V + P
The change equation

13. Change@Work
• Clear vision/
understanding
• Case for change
• Plan of activities
• Agreed way forward
• Empowerment
• Groundswell of
support
• Senior management
consensus
• Personal agendas
aligned
• Visible stakeholder
support
• Enthusiasm
• Appreciation of need
• Confidence and clarity
• Engagement
• Willingness to act
Political
Emotional
Rational
13
Change2 key elements

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We are
going to
tackle
this
We have a
great team
This isn’t easy
There’s an awful
lot to do
We know we
have options
We have
plans
This is
really
challenging
We can
involve
others and
build
success
The emotional journey

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For everyone to:
• support team working in leading and managing change
• experience the tools and process
• have the opportunity to plan and deliver the materials
• understand better how individuals and teams respond to change
• plan together how to use the process
The objectives of the training

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• A good sense of the component parts of the Change2 process
and how they all come together
• The opportunity to:
• test out core material and have facilitated some sessions
• have provided and received helpful challenge and support
• have reviewed individual facilitation styles and identified
ways to further enhance performance
• Be ready to deliver Change2 workshops
What will you gain?

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Get into teams
Team A
Team B
Team C

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Who will be doing what

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30 mins 15 mins 15 mins
To deliver the modules
You will be strictly timed –
you cannot extend this
time limit
Receive feedback from
observers.
The other team set up in
order to deliver next
Receive feedback from
the other team and from
the faculty
Timings

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09.00 - 09.15 Welcome back, questions and answers arising since the briefing
09.15 - 10.15 Getting into teams and preparing to deliver workshops
10.15 - 11.00 Workshop 1 - Identifying options
11.00 - 11.30 Feedback from team members and master facilitators
11.30 - 12.15 Workshop 2 - Developing solutions
12.15 - 12.45 Feedback from team members and master facilitators
12.45 - 13.30 Lunch
13.30 - 14.15 Workshop 3 - Scoping the work
14.15 - 14.45 Feedback from team members and master facilitators
14.45 - 15.30 In depth review of the complete process
15.30 - 16.30 Preparing for the journey and Delivering the change
Facilitation and Feedback
Agenda

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• You must cover what you consider to be the key objectives for each of
the agenda items in your module – do not omit any agenda item
• Therefore you must be selective about the slide material and manage
the time and content accordingly
• If the workshop includes breakout sessions then be sure to:
• instruct the syndicate groups on the task and provide clear timings
• ensure that they will have the materials they will need
• Assign roles & responsibilities amongst your team to apportion the
workload
Instructions to facilitators – content & process

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Instructions to the change team
• Be the change team
• Evaluate what you observe – you will be asked to share your evaluation
with your the facilitators afterwards
• Some pointers on what to consider:
• time management
• clarity and continuity of message
• engagement of the audience
• style of delivery, facilitation and feedback given

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Your feedback should be motivated by an honest attempt to help
both the individual and the team
… by
• phrasing feedback using the www/ebi model
• offering honest and relevant evidence based
observation
• focusing on behaviour/performance not personality
• challenging and supporting
• offering specific actions for greater use of strengths
and suggestions for improvements
Giving feedback

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Quality assurance process

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Quality assurance - example form

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Even better if
What went well
Feedback