IPDC has been facilitating a considerably numbers of public trainings and in-house training programs in Performance Management and Appraisal Skills for the last 15 years
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IPDC Training - Performance Management and Appraisal Skills
1.
2. Table of Content
1. IPDC Experiences 3
2. General Approach & Methodology 9
3. Proposed Training Agenda 15
4. Facilitator Profile 26
5. Training Fees 36
SECTION PAGE
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3.
4. Our Experience
4
FACT SINCE 2000
We are one of the leading training institution in Indonesia serving Oil & Gas Industry and Multi
Industries.
5. 5
FACT SINCE 2000
We are one of the leading training institution in Indonesia serving Multi Industries.
Our Experience
6. Training Categories We Offer
1. Oil & Gas Industry Knowledge and Practice
2. AFE, POD & WP&B
3. PTK 007
4. Public Accounting & Financial Aspects.
5. Tax Management in Oil & Gas
6. Communication & Interpersonal Skills
7. Workplace & Professional Enhancement Skills
8. Professional Skills for Secretaries & Admin Staff
9. Strategic Thinking, Planning & Change
Management
10. Human Resources & People Management
11. Leadership Development
12. Document Management, Administration & Modern
Office
13. Management of Training
14. Supply Chain in Management in Oil & Gas
15. Pre-retirement (Purnabhakti)
16. Project Management & Project Planning in Oil &
Gas Industry
Our Experience
Our Trainers / Consultants
We currently have 100
Associated Trainers/ Consultants
Our Trainers and Consultants are
seasoned, Industry-tested professionals.
They’ve gained for more than 20 years
of professional experience coming from
international and national firms, and
they’ve been senior-level executives or
directors in businesses.
6
7. Current Similar Experiences (in-house training)
Please check and request from us for a
copy of contract for fact and data
verification on our claimed experiences
in similar trainings.
Our Experience
IPDC has been facilitating a considerably
numbers of public trainings and in-house
training programs in Performance
Management and Appraisal Skills for the last
15 years
7
8.
9. We facilitate the training by using the following learning methods:
Approach & Methodology
Conceptual &
Discussion
50%
Practice & Application
Learning Methods
The training delivery is delivered in Bahasa Indonesia, however, some terminology
maybe remained in English
9
10 %
Case Study
40 %
Practice &
Application
LEARN IT - DO IT - MAKE IT A HABIT
10. 2 Days
Training Date:
TO BE ADVISED
Approach & Methodology
ParticipantsTraining Duration for the Program
Duration & Participants
10
Maximum of 20 Participants
of each Class
11. Approach & Methodology
Evaluation Tools Description Specific Tools
Pre and Post-
Assessment
• Identify participants current competencies and
areas of improvement
Various Pre and Post
Assessments
Overall Training
Evaluation
• Assess the level of learning that is being
achieved throughout the program
• The reaction of the participants and their
thoughts, knowledge and behavior about the
training
• Kirkpatrick's Four-Level
Training Evaluation
Model
• IPDC’s exclusively
designed Evaluations
Form (if required)
Training Effectiveness Evaluation
11
12. Upon completion of the Training (All sessions of Training, Post Assessment,
Evaluation and Observation), IPDC shall submit the following Reports in form of
Hardcopy and Softcopy:
Approach & Methodology
• Report of Program
result
• All survey and
evaluation result of the
program
12
Report
13. As part of training delivery, IPDC shall submit the following items:
• Training material/ tool kit
for all participants.
• Certificates of
Achievement for all
participants.
• Program documentation
(In-Class session) and
video recording.
Approach & Methodology
13
Deliverable
14.
15. Program Agenda
15
Why Does Performance Management and Appraisal Skills Training is
Important?
In today's workplace, performance improvement and the role of
performance management is an increasingly popular topic. Why the intense
focus on performance management now? Business pressures are ever-
increasing and organizations are now required to become even more
effective and efficient, execute better on business strategy, and do more with
less in order to remain competitive.
Program Introduction
16. Today’s realities demand:
– Larger and more global organizations
– Changing global economy and
Competitiveness
– Leaner organizational structures
– More dynamic labor markets
– Increased importance of human capital
– Enhanced leader pipeline to offset
demographic trends
– More efficient manufacturing techniques
18
Program Agenda
Program Introduction
Source: Bain & Company, 2015
Why Does Performance Management and Appraisal Skills Training is
Important?
17. 18
Program Agenda
Program Introduction
This Performance Management and Appraisal Skills Training
will feature:
• Behaviour & Performance
• Work design
• Empowerment
• Effective performance evaluation
• Strategies for effective performance
appraisal systems
• Orientation, training & development
• Individual development plan
• Coaching, counseling and mentoring
• Time management
18. 18
Program Agenda
Program Impact
The Impact of the Training
Organization Impact Personal Impact
• Managerial performance will be improved
• Add value to the department and the
organization as a whole
• The engagement of employees with the
organization will improved
• Staff committed to building a high
performance organization
• Behavior will be aligned with an
organization's cultural values
• Participants are encouraged to take new
ideas and strategies back to their
workplace for discussion with their
managers
• Will enable participants to implement
effective performance management
• Improved confidence and self assurance in
dealing with performance issues
• A greater understanding of how to make a
performance appraisal a positive and
motivating influence
• Will enable participants to apply best
practice in discipline and performance
improvement planning
• Will enable participants to positively
influence high performance
19. Program Agenda
Overview
A properly designed and effective performance management process will require a range of
techniques including agreeing objectives, reviewing and monitoring performance, giving
feedback, coaching, training and development and reward and of course, appraisal itself.
This course is focused on both the theoretical and the practical. There will be a practical skills
workshop conducted each session where what has been learned will be put into practice.
• How to design and introduce an effective performance management scheme
• The skills that managers, supervisors and team leaders need to be effective in performance
management
• Making performance appraisal work in a multi-cultural environment
• Managing and improving poor performance
• Maintaining good performance – the psychology of positive reinforcement
• Individual Plan
19
20. Program Agenda
The program objectives are …
20
• Understand performance management and appraisal process and steps
• Make the links between performance management and the university strategy and value
• gain an understanding of not only the benefits of Appraisals but also some of the common
pitfalls and how to avoid them.
• Plan, structure and deliver effective appraisals
• Set smart objectives
• Gain genuine agreement and commitment to the process
• Give effective feedback to staff and also encourage and be able to receive feedback from
staff
• Manage time effectively
21. Program Agenda
21
DAY ONE Performance Management and Appraisal Skills
Time Session Topic
07.45 – 08.00 Opening Sessions & Training Ground Rules
08.00 – 10.30
Performance
Management:
An Introduction
and Updates
• Definition of performance management
• Impact of poor performance on an organization
• Objectives of performance management; Key terms and uses
• Overview of the annual performance cycle
• Mistakes in performance management
Individual and Group Sharing & Discussion
10.30 – 10.45 Coffee Break
10.45 – 12.00
Performance
Management:
Setting
Objectives &
KPI
• Cascading the vision, mission and strategies
• Types of performance criteria
• The impact of critical success factors on performance
• Key Performance Indicators (KPIs): Characteristics; Units of measure
• Quantitative and Qualitative objectives
• Turning goals into objectives the 'SMART' way
Case Study & Discussion on KPI
12.00 – 13.00 Lunch Break
22. Program Agenda
22
DAY ONE Performance Management and Appraisal Skills
Time Session Topic
13.00 – 15.00
Conducting
Effective
Performance
Appraisals
• Planning and preparing for appraisals
• Agreeing the performance appraisal rating
• Performance appraisal and the link to pay
• Logistical arrangements
• Beginning the meeting
• Discussing the evaluation: an in-depth view
• Closing the meeting
• Roles of managers and employees
• Common appraisal errors
15.00 – 15.30 COFFEE BREAK
15.30 – 17.00
Following Up After
the Performance
Appraisal Meeting
• Acknowledging good performance
• Categories of performance problems and possible causes
• Performance improvement planning
Individual Exercise & Case Study
23. Program Agenda
23
DAY TWO Performance Management and Appraisal Skills
Time Session Topic
08.00 – 10.30
Individual
Development
Plan
• Employee's career goals and A map for attaining goals
• Written plan for scheduling and managing an employee's
development
• Job Requirements Analysis and Competencies
• IDP Form Guidelines
Individual Practice and Discussion on IDP
10.30 – 10.45 Coffee Break
10.45 – 12.00
Giving and
Receiving
Feedback and
Coaching
• Feedback models and providing constructive and
developmental feedback
• Giving and receiving feedback
• Coaching: the ask/tell continuum
• Elements of a good coaching session
• Five steps of coaching for optimal performance
Role Plays in facilitating Coaching Sessions
12.00 – 13.00 Lunch Break
24. Program Agenda
24
DAY TWO Performance Management and Appraisal Skills
Time Session Topic
13.00 – 15.00
Managing Time
Effectively &
Workloads
• Set Priorities Using Important and Urgent Paradigms
• Stephen Covey’s 4 waves and quadrants
• Multi-tasking Attitude and Managing Workload
• Dealing with the unexpected
• Effective stress management techniques
• Developing mental toughness
Practice in Time Management and Stress Management
15.00 – 15.30 COFFEE BREAK
15.30 – 17.00
Individual and Group Discussion and Role Plays in Various Issues on
Performance Management and Appraisal Skills
Lesson Learned; Action Plan & Commitment; Evaluation & Feedback
25.
26. Engagement Leader
Performance Management and Appraisal Skills
Bun Sucento, MBA. M.Mgt (Managing Director – IPDC)
Proposed Training Facilitator
Facilitator(s)
Training Facilitator
26
Option # 1 Option # 2 Option # 3