Data Sheet created by Content Rules by Content Rules for Cisco

1. BUSINESS LEADERSHIP
CENTER OF EXPERTISE
Cisco Global Strategy & Operations
Managing Highly Complex IT Environments
Organizations install IT infrastructure in order to operate, compete, and grow in today’s dynamic and
challenging business environment and to achieve the objectives of financial, operational, and market success.
Such IT investment accelerates the pace, reach, and agility of business, but also introduces complexity. The
Centers of Expertise (COE) is a Cisco community that is focused on establishing best practices and standards
for change management, project management, program management, and business leadership. The Cisco®
Global Strategy & Operations (GS&O) COEs have been created to help client organizations successfully
manage complexity, maintain higher levels of control, and leverage their IT infrastructure to align with
business goals.
Business Leadership Center of Expertise: The Business Leadership COE contributes to overall
Using IT to Achieve Business Goals project success in a number of ways:
IT transformation is driven today by organizational • Provides strong business leadership and
goals and success metrics, and requires personnel decisiveness
skill sets that provide business as well as technology
leadership. The Business Leadership COE at Cisco • Helps ensure consistent project focus and scope
consists of experts who can function as a general • Maintains budget discipline
manager and single point of contact with overall
accountability and budget power. The mission of the
• Drives execution to meet critical milestones and
objectives
Business Leadership COE is to manage the overall
project budget, project plan, and timeline; lead a team The Business Leadership COE works synergistically
of people who may report both directly and virtually; with other COEs, including Program and Project
and ensure that all resources and elements that affect Management, Change Management, Business
the project are in sync. Architecture, and Governance. Team members in
the Business Leadership COE also take a lead role
in developing relationships that engender trust
and openness among all project participants and
stakeholders.
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2. More Information
To find out more about GS&O Business Leadership COE practices, and how the Cisco GS&O COEs can deliver
best-in-class services for your organization, please contact:
Warren Leak
Manager, Advanced Services
Email: wleak@cisco.com
Phone: +44 20 8824 8696
The Cisco Centers of Expertise (COE) is a community that is focused on establishing best practices and standards
for change management, project management, program management, and business leadership. We strive to develop
and increase knowledge in these areas for the execution of programs, initiatives, and new service offerings within the
Cisco Global Strategy and Operations team.
The COE is composed of the following areas of focus:
• Change Management: Includes the processes that are used to ensure that people and organizations are ready and
willing to operate in a new business environment.
• Program and Project Management: Includes the planning, organizing, and managing of resources to bring about the
successful completion of specific project goals and objectives.
• Business Leadership: Includes the organizational skills and processes needed to enhance business value and
achieve business goals in alignment with stakeholder vision and expectations.
• Business Architecture: Includes processes to support alignment with customer needs and IT technology roadmaps.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. C22-625680-00 10/10