Christopher Dragula has over 25 years of experience in operations management, sales management, and business development roles across multiple industries. He has a track record of transforming teams, restructuring processes and operations to increase productivity, revenue, and profitability. Notable achievements include growing regional sales by 40% at one company and increasing service contract sales and closures by 35% and 42% respectively at other organizations through strategic realignment and staff development.

1. Christopher A. Dragula
Burbank, CA 91501 - Home: 818-729-1712 - Cell: 805-217-0706: cdragula@att.net
Executive Summary
Results-focused and high-energy management professional offering 25+years of progressiveleadership experience.
Transformhigh-potential staff into outstandingleaders who demonstrate the creativity and savvy that is critical to fi nancial,
sales,and operational success. Skilled in complex project negotiations, company serviceprograms, Life Safety Systems and
support, public speaking, and global accountmanagement.
Core Qualifications
● Operations/ ServiceManagement ● Public Speaker/Trainer
● Staff Development/Coaching ● Skilled Negotiator
● Inventory Control/Risk Management ● Excellent Communication Skills
Professional Experience
RED HAWK FIRE & SECURITY, Los Angeles, CA
November 2014 – August 2015
Regional RBC Manager West – Operations Manager
Sprinkler Systems, Fire Alarm Systems, Security & Monitoring
 Re-aligned operational and process performancemetrics and procedures for West CoastDivision to increasecontract
match and closureby 35%
 Managed the Western Region budget, profit/loss,forecastreporting,system integration contracts,billings,and service
contracts
 Developed streamlined legal contractprocessing to support CEO and CFO mandates
 Executive decision to closethe RBC division and wrap functions into the Corporate office on the EastCoast
PYTHON SAFETY, Atlanta, GA, West Region
March 2014 – October 2014 (Reorganization/Buy-Out)
Regional Sales & Operations Manager-West Region- CA, OR, AZ, NM, CO, UT, WA
Safety manufacturer of drop prevention for tool equipment for the Oil & Gas, Automotive, Cellular, Nuclear, and Construction
Industries.
 Responsiblefor all sales and development of the region to includebudgets, clientpresentations/corporate
presentations, profit, forecastreporting, distribution contracts,and trainingprograms to prevent loss of life
 Team Leader for key relationships maintained through product and safety demos/fairs with safety team members at
firedepartments & staff for Chevron, Exxon, P66, Kiewit, LAFD, and nuclear power plants in both CA and AZ.
CAESARSTONE, Los Angeles, CA
February 2013 – February 2014
Regional Sales & Operations Manager-Southern California
Global manufacturer of quartz materials including countertops, vanities, and bathroom fixtures sold to the Building Industries and
customers such as KB Homes, SHEA Homes, and DR Horton.
 Re-aligned sales and operations staff through strategic focus on budget, profit, forecastreporting, distribution
contracts,and trainingprograms
 Successfully developed key critical sales processesand tools for field sales professionals with emphasis on drivingnew
business and revenue growth
 Achieved record setting revenues of $25 Million in 2013
 Partnered with Sr. Leadership to infusecoachingskillsinto sales management team to includeCoachingproductive1:1
meeting formats, competency evaluation,and performance management

2. SIMPLEXGRINNELL,Los Angeles, CA
July 2009 – February 2013
Regional Sales & Service Manager & Trainer-Pacific Region
Division of TYCO- Manufacturer of Sprinkler Systems, Fire Alarm Systems, and Management of Fire & Life Safety Service Contracts
 Managed team of 35 servicesales field professionals in 10 states including,productlinetesters, servicecontractreps,
and 5 insidecustomer servicepersonnel
 Increased Fire/ Sprinkler Deficiency sales and productivity 42% for FY12 over FY11 numbers
 Co-Created content and delivered training sessionsatthe district,region and national levels dealingwith sales,service
and sales management topics- the “Drive for Excellence”
 Chosen by the VP and CEO to lead and measure the TYCO “Proof of Concept” Beta Programfor the Pacific Region.
Strategy and focus grew services sales by 18%in 9 month period
TR FASTENINGS USA, Los Angeles, CA
October 2004 – December 2008
National Sales & Marketing Manager
European manufacturer of loose hardware and specialty type fasteners sold to customers such as HP, Cisco, Apple, and Peterbuilt.
 Restructured the sales infrastructureintegratingbestbusinesspractices,standardization of key products,and operational
efficiencies resultingin sales growth of 40% in 4 years
 Increased average GPM (products sold) from 20.6% to 29%
 Introduced and implemented a network of 6 multi-layered industrial distributors/manufacturer reps with full line
responsibilities includingsales, rebate programs, marketing, logistics,operations,engineeringsupport and financialsfor
the U.S. and Canadian marketplaceresultingin new products sales of $500K
ARCONIX USA, Oxnard, CA
April 1991 - September 2004
National Sales & Marketing Manager / Global Accounts Manager
Leading U.S. Manufacturer and Distributor of MRO, and loose hardware products aimed at the Electronic, Gaming, IT, Aerospace,
Consumer, and Transportation Industries
 Increased sales 20%in a three year period from 1992 thru 1995
 Lead and realigned outsourcingefforts to Asia for all Arconix branded productlines
 Established strategic relationshipswith distributorsand serviceproviders to expand company market reach
 Managed key account development/relationships with companies such as HP/Compaq, Ingersoll-Rand, Sanmina,
Flextronics,and Apple
 Managed North American sales region with a budget of $26 million and consisting of 4 branch locations, 10 inside sales
representatives, and 20 outsidesaleprofessionals alongwith all MRO Hardwareproducts
DEFINICON INTERNATIONAL CORPORATION, Newbury Park CA
May 1989 – April 1991
Western Regional Sales Manager
Manufacturer of coprocessor boards, accelerator cards, and super graphic cards. Sold into the Aerospace, Government, and IT
industries
 Successfully managed and grew the Western Region sales territory of 10 states to revenues over $1.8 million annually
Education/ Training
B.A. – Business Administration/Minor – English, California Lutheran University
DaleCarnegie Sales Training Course;Acclivus Trainer –TYCO Corporate
SalesForce.comTrainer / JD Edwards Planner and Trainer/ MicrosoftOfficeSuite
NFDA Member- Train the Trainer Courses
Volunteer with Pasadena Fire& CERT Team Volunteer- Simi Valley,CA