Busting Out of the Cubicle:
Your Creative Self At Work
M.J. D’Elia
Robin Bergart
https://www.surveymonkey.com/s/acrlac13programevaluation
M.J.
Learning &
Curriculum Support
Instructor
(Entrepreneurship)
Twitter: @mjdelia
University of Guelph
Innovation boot camp
innovationbootcamp.wordpress.com
goals
• Demystify innovation
• Introduce four mindsets
• Meet new people
• Have fun
Robin
User Experience
Librarian
four mindsets
• Collaborator
• Anthropologist
• Cross-Pollinator
• Experimenter
collaborator
network
collaborator (hallmarks)
• Coax people out of their silos
• Cultivate a broad network
• Form multi-disciplinary teams
collaborator (example)
explain this!
activity
explain this! (set up)
• Find a partner
–Partner “A” and Partner “B”
• Grab one bag of Lego per pair
explain this! (Partner A)
• Select 15-20 pieces
• Build an interesting structure
–Do not mix the sets or trade pieces
• Time: 3 minutes
explain this! (Partner A)
• Explain your structure
–Use a topic from the next slide
• Time: 2 minutes
list “A” (explain this!)
• Publishing
• Nutrition
• The circus
• Hollywood
• Moon excavation
explain this! (Partner B)
• Select 15-20 pieces
• Build an interesting structure
–Do not mix the sets or trade pieces
• Time: 3 minutes
explain this! (Partner B)
• Explain your structure
–Use a topic from the next slide
• Time: 2 minutes
list “B” (explain this!)
• Military
• The ocean
• Comics
• Mexican food
• Thunder
explain this! (debrief)
• Lego Serious Play
• Mind stretch
• Signaling something different
collaborator (application)
• Build teams with tasks
• Work with the willing
• Listen and learn
• Be more playful
anthropologist
observe
anthropologist (hallmarks)
• Observe in the field
• Pose questions
• Challenge common wisdom
anthropologist (example)
visual deck
activity
visual deck (materials)
• Image deck
• Lined sticky note
• Something to write with
visual deck (instructions)
• Jot down 10 observations
–What jumps out?
–How are students using the space?
–How are they interacting?
• Time: 4 minutes
visual deck (instructions)
• Find a partner and compare notes
–What did you notice?
• What do your observations tell you
about this library?
• Time: 4 minutes
visual deck (debrief)
• Observation vs. Interpretation
• Observe then question
• Noticing leads to new ideas
anthropologist (application)
• Take time to observe
• Get outside of your library
• Ask questions (and then ask more)
cross-pollinator
connect
cross-pollinator (hallmarks)
• Explore widely
• Connect disparate ideas to create
something new
• Make wild associations
cross-pollinator (example)
life is like...
activity
life is like... (materials)
• White envelope
• Something to write with
life is like... (instructions)
• Get in groups of 2 or 3
• Grab a worksheet (inside envelope)
life is like... (instructions)
• Librarians are like __________
• Discuss the three questions
• Record your thoughts
life is like... (options)
• Lifeguards
• Detectives
• Auto mechanics
• Lawyers
• Dentists
• Chefs
• Safari guides
• Ski instructors
• Waiters
• Plumbers
• Farmers
• Pilots
life is like... (questions)
• What comes to mind when you
think of __________?
• What would the profession look
like if we acted more like _______?
• What would the patron experience
look like?
life is like... (debrief)
• Generative analogies
• Look for new possibilities
• Connect seemingly disparate ideas
cross-pollinator (application)
• Use metaphors and analogies
• Read widely and explore new things
• Talk to strangers
experimenter
iterate
experimenter (hallmarks)
• Make ideas tangible
• Test and retest scenarios/products
• Embrace failure
• Prototype, prototype, prototype
experimenter (example)
three tries
activity
three tries! (set up)
• Find a partner
–Partner “A” and Partner “B”
• Grab one bag of Lego per pair
three tries (instructions)
• Grab a partner
• Three successive builds
–Build #1: Partner A
–Build #2: Partner B
–Build #3: Both partners
three tries (scenario: partner A)
ACME Sleds manufactures high quality
sleds and toboggans. You are the lead
designer for their 2013 Super Sled Racer.
three tries (challenge #1: partner A)
• Build the 2013 Super Sled Racer
–Use the Lego mini-fig (the Lego dude)
–Use the black platform
• Time: 3 minutes
three tries (challenge #1: partner A)
• Explain the features of your sled
• Time: 1 minute
good news
great reviews
bad news
accidents
three tries (challenge #2: partner B)
• Build a winter-related product
–Do NOT use the black platform
• Time: 3 minutes
three tries (challenge #2: partner B)
• Explain your winter-related product
• Time: 1 minute
good news
record sales
bad news
winter blues
three tries (challenge #3: both)
• Build anything you can sell
–Use any part of your inventory
–You CAN use the black platform again
• Time: 3 minutes
three tries (challenge #3: both)
• Explain your new invention
• Time: 2 minutes
three tries (debrief)
• Use your constraints
• Prototype, prototype, prototype
• Tell the story
experimenter (application)
• Try stuff, fail, tweak and try again
• Stay within acceptable loss
• Build to learn; learn to build
bring it home
case study
collaborator
• Networked with other reference
librarians
• Establishing a community of
practice for reference
anthropologist
• Student observation
• Interviews & walkabouts
• UX testing (signage, jargon, etc.)
cross-pollinator
• Customer service research
–Zappos, Starbucks, Southwest, etc.
• Site visits
–Passport office, retail, public libraries
experiment
• Built our “lemonade stand”
–Inexpensive, flexible
• Gathered user feedback
• Next iteration ready for the Fall
bring it home
culture
culture of innovation
• Ask why (and why not?)
• Improve your capacity to notice
• Explore the adjacent possible
• Frame your problems for possibility
• Learn by doing
Busting Out of the Cubicle
Your Creative Self at Work
M.J. D’Elia
mdelia@uoguelph.ca
Twitter: @mjdelia
Robin Bergart
rbergart@uoguelph.ca
ALA 2013: Chicago
https://www.surveymonkey.com/s/acrlac13programevaluation
Busting Out of the Cubicle
Your Creative Self at Work
M.J. D’Elia & Robin Bergart
University of Guelph
ALA 2013
Image: The Noun Project, Jakub Ukrup (cc) http://thenounproject.com/noun/rubiks-cube/#icon-No4929

Busting Out of Your Cubicle (ALA 2013)