SlideShare a Scribd company logo
Business
Transformation
Your Company Name
Business Transformation For Customer Service
2
Multiple disconnected
systems used across different
product types & channels
Inconsistent, typically slow,
sub-optimal experience on
all channels
Single complete view of the customer
with ability to fix 90% of all issues on
1st contact across any channel
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Business Transformation for Quoting & Ordering
3
Largely manual front end, re-keying of
data, multi-day response time
Anytime, anywhere, any channel including mobile
developers on-the-spot quoting & order placement
4
Clunky, batch-based & partly manual
processes with multiple systems all
disconnected from customer interfere
Real-time, highly inefficient, single
source of truth that’s seamlessly
integrated with customer interfere
Business Transformation for Finance
Business Transformation Areas
5
Business
Transformation
Business Analytics
Project Management
Business Process management
Project Leadership
Change Management
Digital Business Transformation
6
Customer
Experience
Operational
Process
Business
Model
DIGITIZED
Design
Business
Model
Operations
Understanding Customer
Requirements
Digital Accessibility
Improved Business
Digital Globalization
Monitoring of Business
Operations
Customer Satisfaction
Increased ROI
Business Transformation Template
7
Reduce
Complexity
Increase
Transparency
Improve
Execution
Shared
Services
Data
Management
Sales
Marketing
Centralize task-based work
Support Sales Force
Develop Enterprise-Wide
Leverage Improved Data
Improve Sales Force productivity
Manage Cost to Serve
Enhance Customer Experience
Business
Transformation
Business Transformation Framework
8
Current
State
Future
State
Insurance Business
Assessment &
Transition Planning
Needs
Assessment
Change
Readiness
Assessment
Selection of Right
Technology
New Product
Launch Strategy
Implementation
Strategy
Geographic
Considerations
Project
Estimating and
ROI Projections
Deployment
Data Conversion
Framework
Execution
Decommissioning
& Kick-off
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Business Transformation Drivers
9
Business
Transformation
Drivers
Sound Strategy
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Cost/Benefit Analysis
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Real Business Process Change
This slide is 100% editable. Adapt it to your
needs and capture your audience's
attention.
Leveraging
Technology Automation
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Marketplace Expertise
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Digital Transformation Stages
10
Innovative & Adoptive
Digital Transformation has
become the new “
business as usual” and a
new ecosystem is
established
Converged
A team is formed to
guide company’s
strategy & operations
Strategic
Through shared efforts &
insights, bring
transformation
Present and Active
Drive digital
literacy & creativity
Formalized
This is where the business
relevance comes in. If it’s not
relevant for the business, the
leadership shouldn’t support
it – although that’s not always
the case, unfortunately
Business as Usual
This one is pretty
self explanatory
6 Stages of Digital Transformation
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11
This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Let’s have a
Coffee Break
12
Charts &
Graphs
13
0
5
10
15
20
25
30
35
05/02/2018
05/07/2018
05/12/2018
05/16/2018
05/22/2018
05/12/2018
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01
This slide is 100% editable. Adapt it to your
needs and capture your audience's
attention.
Product 02
This slide is 100% editable. Adapt it to your
needs and capture your audience's
attention.
Radar Chart
100% Stacked Line
14
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
FY01 FY02 FY03 FY04
In
percentage
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01
This slide is 100% editable. Adapt it to your
needs and capture your audience's
attention.
Product 02
This slide is 100% editable. Adapt it to your
needs and capture your audience's
attention.
Product 03
This slide is 100% editable. Adapt it to your
needs and capture your audience's
attention.
15
Additional
Slides
16
Our Mission
01 This slide is 100% editable. Adapt it to your needs and capture your
audience's attention.
02 This slide is 100% editable. Adapt it to your needs and capture your
audience's attention.
03 This slide is 100% editable. Adapt it to your needs and capture your
audience's attention.
Our Team
17
Name here
Designation
This slide is 100% editable.
Adapt it to your needs and
capture your audience's
attention.
Name here
Designation
This slide is 100% editable.
Adapt it to your needs and
capture your audience's
attention.
Name here
Designation
This slide is 100% editable.
Adapt it to your needs and
capture your audience's
attention.
Financial
18
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
85%
01
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
45%
03
This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
65%
02
Comparison
19
Positive Factors
Negative Factors
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capture your audience's attention.
This slide is 100% editable. Adapt it to your needs and
capture your audience's attention.
This slide is 100% editable. Adapt it to your needs and
capture your audience's attention.
This slide is 100% editable. Adapt it to your needs and
capture your audience's attention.
20
Our Target
01 This slide is 100% editable. Adapt it to your needs and capture your
audience's attention.
02 This slide is 100% editable. Adapt it to your needs and capture your
audience's attention.
Bulb Or Idea
21
01
03
04
02
05
This slide is 100% editable. Adapt it to
your needs an capture your
audience's attention.
This slide is 100% editable. Adapt it to
your needs an capture your audience's
attention.
This slide is 100% editable. Adapt it to
your needs an capture your
audience's attention.
This slide is 100% editable. Adapt it to
your needs an capture your
audience's attention.
This slide is 100% editable. Adapt it
to your needs an capture your
audience's attention.
22
Thank You
Address:
# street number, city, state
Contact Numbers:
08785644562
Email Address:
emailaddress123@gmail.com

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Business Transformation Powerpoint Presentation Slides

  • 2. Business Transformation For Customer Service 2 Multiple disconnected systems used across different product types & channels Inconsistent, typically slow, sub-optimal experience on all channels Single complete view of the customer with ability to fix 90% of all issues on 1st contact across any channel This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 3. Business Transformation for Quoting & Ordering 3 Largely manual front end, re-keying of data, multi-day response time Anytime, anywhere, any channel including mobile developers on-the-spot quoting & order placement
  • 4. 4 Clunky, batch-based & partly manual processes with multiple systems all disconnected from customer interfere Real-time, highly inefficient, single source of truth that’s seamlessly integrated with customer interfere Business Transformation for Finance
  • 5. Business Transformation Areas 5 Business Transformation Business Analytics Project Management Business Process management Project Leadership Change Management
  • 6. Digital Business Transformation 6 Customer Experience Operational Process Business Model DIGITIZED Design Business Model Operations Understanding Customer Requirements Digital Accessibility Improved Business Digital Globalization Monitoring of Business Operations Customer Satisfaction Increased ROI
  • 7. Business Transformation Template 7 Reduce Complexity Increase Transparency Improve Execution Shared Services Data Management Sales Marketing Centralize task-based work Support Sales Force Develop Enterprise-Wide Leverage Improved Data Improve Sales Force productivity Manage Cost to Serve Enhance Customer Experience Business Transformation
  • 8. Business Transformation Framework 8 Current State Future State Insurance Business Assessment & Transition Planning Needs Assessment Change Readiness Assessment Selection of Right Technology New Product Launch Strategy Implementation Strategy Geographic Considerations Project Estimating and ROI Projections Deployment Data Conversion Framework Execution Decommissioning & Kick-off This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 9. Business Transformation Drivers 9 Business Transformation Drivers Sound Strategy This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Cost/Benefit Analysis This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Real Business Process Change This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Leveraging Technology Automation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Marketplace Expertise This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 10. Digital Transformation Stages 10 Innovative & Adoptive Digital Transformation has become the new “ business as usual” and a new ecosystem is established Converged A team is formed to guide company’s strategy & operations Strategic Through shared efforts & insights, bring transformation Present and Active Drive digital literacy & creativity Formalized This is where the business relevance comes in. If it’s not relevant for the business, the leadership shouldn’t support it – although that’s not always the case, unfortunately Business as Usual This one is pretty self explanatory 6 Stages of Digital Transformation This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 11. 11 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Let’s have a Coffee Break
  • 13. 13 0 5 10 15 20 25 30 35 05/02/2018 05/07/2018 05/12/2018 05/16/2018 05/22/2018 05/12/2018 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Radar Chart
  • 14. 100% Stacked Line 14 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% FY01 FY02 FY03 FY04 In percentage This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 16. 16 Our Mission 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 17. Our Team 17 Name here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 18. Financial 18 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 85% 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 45% 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 65% 02
  • 19. Comparison 19 Positive Factors Negative Factors This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 20. 20 Our Target 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 21. Bulb Or Idea 21 01 03 04 02 05 This slide is 100% editable. Adapt it to your needs an capture your audience's attention. This slide is 100% editable. Adapt it to your needs an capture your audience's attention. This slide is 100% editable. Adapt it to your needs an capture your audience's attention. This slide is 100% editable. Adapt it to your needs an capture your audience's attention. This slide is 100% editable. Adapt it to your needs an capture your audience's attention.
  • 22. 22 Thank You Address: # street number, city, state Contact Numbers: 08785644562 Email Address: emailaddress123@gmail.com