This presentation was developed for Integration Developer News SOA GovCon VII. It is HP's Point of View on how SOA Governance can accelerate IT's ability to successfully roll out new SOA projects to meet business needs.

1. Business results: Get
there faster with SOA
Governance
SOA GovCon VII, October 14th, 2008
© 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice

2. SOA is a journey….
Today, we are striving for the fast
path to SOA success
We can learn from the experience
of SOA leaders
One thing continually rings true:
SOA Governance is IT’s guidance
system on the SOA journey
2 21 November 2008

3. The business needs agility from IT now...
and SOA promises to deliver
What they have Change Business Application Infrastructure
event process service service Business
Drivers: change change change objective
M&A
Competition Lag! Lag! Lag!
Rationalization
Migration
Compliance
New apps Time
New partners
…
Change Business IT
What they want event process service Business
Drivers: change change objective
M&A
Competition
Rationalization Time
Migration
Compliance
New apps
New partners Time to agility
… and business
benefits

4. However, SOA’s value
…can be difficult to achieve
SOA benefits SOA challenges
Business agility Business disruption
Business process Low SOA adoption
flexibility
Brittle and unreliable
Faster time to market applications
Lower implementation Erratic availability
and maintenance cost
“We see GQM (Governance, Quality, Management) as an
absolutely necessary part of the SOA infrastructure.”
--source: Zapthink/SearchSOA April 29, 2008

5. Learning from others
Finding a path to successful SOA initiatives
• IDC research study:
− How is SOA success defined?
− What factors and practices levy
the most impact on successful
SOA adoption?
− What tactics and technologies do
successful organizations leverage
most?
− What words of advice do
experienced leaders impart to
others?

6. IDC Success Factor Study
• Primary research and analysis
• US- and European -based companies
w/ successful SOA programs
• SOA program experience from 2.5
years to over 8 years
• Senior level, enterprise perspectives
• In-depth, qualitative-based research,
• Semi-structured interviews,
• SOA initiatives, business drivers,
challenges, tactics, and outcomes
• Representation across various size
companies and industry sectors
Available on www.hp.com/go/SOA

7. Overarching Trends
• SOA adoption moving from project and application
level to system and enterprise scale
• Short and long term impact of SOA, along with
expectations, need to be better understood
• While technologies are key enablers, most study
participants focus on organization and program
dynamics
• Success can be defined by multiple dimensions,
including
− pervasiveness of SOA adoption in the enterprise and
− clear business results

8. Challenges to Address
Top 3 technical challenges in implementing SOA – top half shown
Skills and training in SOA
Setting up an SOA governance
structure
Addressing or integrating with
legacy applications
Picking the right technologies
Designing services
Quality/reliability of available
technologies
Addressing platform
interoperability
Monitoring and managing
services/SOA
Performance/reliability of SOA
environment
0% 10% 20% 30% 40% 50%
N=109; Base: mid to large size US organizations
Q. What are your organization’s top 3 technical challenges in implementing SOA?
Source: IDC, 2008

9. Research points to seven critical SOA
Success Factors
• Business Alignment
• Organizational Change Building up trust is key
to greater SOA
Management participation
• Communication
• Trust Nearly all interviewed
would have started a
• Architecture stronger and more
• Scale and Sustainability automated
governance program
• Governance earlier
*IDC in-depth study of organizations with successful SOA implementations

10. Zeroing in on SOA Governance
• Balancing control with
empowerment
• Drive consistency
• Make moves early to
automate
• Integrate into the overall
governance and IT
environment
• Focus on process
• Source IDC

11. “A well governed SOA (will) harness the
organization’s full resources for
competitive advantage. The alternative is
a mess of myriad, scattered, poorly
integrated services operating at cross-
purposes.”
Currrent Analysis, 2007

12. Why SOA Governance Now?
To make your SOA investment pay off quickly…
• IT needs guided governance
to:
− Broadly foster trust
− Automate service lifecycle activities
− Empower non-expert staff
− Create consistent processes
− Help SOA scale
• And unobtrusive integration
with established IT processes
− Operations, Quality, Analysis and
Design
And SOA Governance doesn’t have to be complex

13. A shared service lifecycle is different
than a traditional application lifecycle
provider lifecycle
deploy
plan build assure and monitor
publish
change
plan discover contract build assure
consumer lifecycle
With SOA, managing the lifecycle involves both providing a service
and consumption over time

14. The key is service lifecycle governance
Establish a culture of governance across IT silos with clear
hand-offs and decision points
Change event Service design
Design-time
Business or
operations-driven Service development and
Business and IT collaboration testing
Service management, event
mgt, problem isolation
Quality assurance, service provider
and developer collaboration
Level 1, 2 and 3 ops teams,
development team collaboration SOA Center
of Excellence Service readiness and
staging
Service deployment and
operations Go/no-go decision
“service ready for
Run-time consumption”
Service providers, Service consumers
and service delivery/operations team
collaboration

15. And automation of key governance best
practices
Make the right thing easy to do
Contract management for consumer-provider relationships
• Formalize consumer-provider relationships
Standards-based interoperability
• Negotiate and manage agreements
with a SOA-aware ecosystem
Policy management for best practice automation
• Create and maintain design standards
• Validate compliance to design-time and run-time policies
Lifecycle management for end-to-end control
• Promote services through lifecycle stages
• Enable impact, version & change management
Information management for visibility and reporting
• Publish and discover services and related metadata, including policies
• Report on SOA success metrics: compliance, use and re-use
• Model relationships & dependencies

16. Empower the Service Manager for SOA success
Owning the success of the service throughout it’s life—provide
and consume
Benefits: Line of Business
Stakeholders
•Foster trust: clearly establish Requirements
Requirements
1.0 Business Process
1.0 Business Process
2.0 Functional
expectations
2.0 Functional
3.0 Performance
3.0 Performance
Compliance
Compliance
1.1 Business Policies
•Execute: processes for
1.1 Business Policies
2.0 Technical Policies
2.0 Technical Policies
assurance
•Simplify: locate service, SOA Governance
consume, adjust for change Service
Manager
•Manage to business
expectations even at an Consumption
Relationship
operations level Contract
Contract
1.1 Business SLA
1.1 Business SLA
2.0 Technical SLA
2.0 Technical SLA
Service Service
Provider Consumer
21 November
16 2008

17. Bring together SOA Governance and
Quality Assurance
Benefits:
•Improve decision making
as services progress
through lifecycle
•Drives collaboration
between Enterprise
Architecture and Quality HP SOA
HP
Service
Assurance through Systinet
New Service
Test Mgt
automation to test
Test
results
QA Team
Service Manager
Testing Services
“go / no-go” decisions
21 November
17 2008

18. Integrate Operations and SOA
Governance
Reigning in “untamed SOA frontier”
Benefits:
•“Know what you don’t
know” – synch what is
deployed to what is
catalogued
•Reduce risk by applying
standard polices to all
services
•Bootstrap SOA Service and
HP SOA uCMDB
Governance for new Systinet
dependency
metadata
projects, upgrades
21 November
18 2008

19. HP SOA Governance empowering enterprise IT
HP SOA Systinet 3.00 -- IT’s Navigation System for SOA
• Guiding the SOA journey by automating the
lifecycle
− Ensuring policies map to business goals
− Assuring compliance w/enterprise architecture
vision
• Empowering the Service Manager:
− Supporting both sides: providing a service and
consuming a service
• By supporting SOA scaling to your enterprise
− Templating, capturing best practices
− Integrating with the “rest of IT”

20. Prime time SOA Success at Major European
Telecom Provider
Using HP Software for SOA governance and management
SOA ROI 327% over three years with a payback period of four months
and US$5M in annual savings
Objective Approach Results
•Manage mergers •Gradual deployment • Downtime reduction of
•Speed time-to-market
over two years 33%
for new offerings •Deploy HP SOA • Customer retention
Systinet for Governance saving of $1.35M
•Align IT processes with
annually
business strategy •Deploy HP SOA
Management • Reduced time to market,
•Reduce staffing costs annual benefit of $1.8M
•SOA is now 70%
•Increase subscriber • IT cost reduction of
satisfaction deployed
$739,485

21. Optimize the business outcome of SOA
Address SOA Governance, Quality and Management
Business Technology Optimization for SOA
SOA Governance
Improve cross-IT collaboration and enterprise control through
governance applications and a system of record
SOA CoE
SOA SOA
Quality Management
Service creation Manage quality Manage SOA services
Providers complexity while and traditional
accelerating applications using a
functional, single unified
performance and
management system
security validation
Consumers
Consumers Applications IT Operations
Plan Deliver Operate

22. Get there faster with HP
Optimize the Outcome of SOA adoption
SOA governance ready to accelerate your business results
• Work with all major platform vendors in order to support heterogeneous environments
• Designed for guided governance, automation and scale
Start where your need is
• Implement the level of visibility and control needed to drive adoption
Integration with complete HP BTO for SOA suite
• Tight integration with market leading SOA quality and management solutions
Supported by a continuum of professional services and consulting
• Quickstart services to get Governance up and running
• Pre-defined and custom consulting services from assessment to continuing operations
• SOA Competency Centers in the United States, Singapore, Japan, India and France
Proven SOA leadership
• 100’s of global 2000 customers
• De-facto standard with more than 30 leading ISVs and OEMs

23. To learn more:
• www.hp.com/go/SOA
• SOA@hp.com