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Example of Business Plan for Widget company




J Wight Consulting
November 1st 2011
                                              Jonathan Wight



                 www.jwightconsulting.com
Instructions
•  This is just an example of what could be written as a business plan.
   Everything in this document about “Widget company” is fictitious.
•  There is always a lot more detail behind each section. You can keep this
   detail in the Appendix if you believe it may need to be referenced.
•  Most important please keep to most relevant facts – “Less is more”, only
   put in what is really necessary.
•  What is in “red” is commentary on each page


•  Always start with the Market and your consumer/customer or client
    –  Better defined your Target Market is the more successful you will be
       targeting products/services and media (online/offline) to target them
    –  Additional reference to Target market is included in appendix


•  If you need help or have feedback please contact me on +61 410 813 019
   or jon@jwightconsulting.com

                  www.jwightconsulting.com
Agenda
•  Project scope
•  The market and competition              Part 1
•  SWOT and Strategy
•  Target Market
•  Objectives                              Part 2
•  Key Challenges and Must dos
•  Marketing 4’Ps
•  The How and Budget proposal
•  Budget                                  Part 3
•  Next Steps
•  Appendix



                www.jwightconsulting.com
Briefing and project scope
                                                                        Always show a
                                                                      timeline of actions


  Business   Plan start
                                                                                   Key dates     Actual
  Project   Scope
                                                           Business Plan started   25th August   25th august
        Phase   1
        Delivery
               of Marketing/Business Plans for             Manager approval        12th          6th
                                                                                   September     September
      Widget company
                                                           Business Plan           19th          12th
        Phase   2                                         completion with         September     September
        Execute     Business Plan                         updates

                Website   development etc and and other   Business Plan           29th          22nd
                                                           deployment start and    September     September
              collateral
                                                           execution




                           www.jwightconsulting.com
Size, growth and trend of market
                                                                                      will influence your plans
Widget Market in Widgetland
                                                                                                                  2011
                                                                                          Market size in $$$      5BN
  Most     companies (90%) in Widgetland are small businesses
           declines   in large businesses due to ease of small operators to set up       Growth from 2010        5%
 Widget market is growing in volume but average spend per widget is
declining by 5%                                                                           Target consumers        1M

           Biggest   challenge is how to innovate and grow premium products/             Average per person      $500 per
         services                                                                         spend $$                person

 Top
    Retailers – Widget Brick and Mortar (65%), Widget Online (25%)
Widget Wholesale (10%) Widget online growing faster at 10%                                       Source: xxx

           Online
                 retailers aggressively trying to take more business from Brick
         and Mortar Retail stores
           Brickand Mortar retail stores are having to find innovative ways to
                                                                                           Employees
         attract more premium customers including online channel itself
                                                                                                               1 - 5 employees
  Top   Brands                                                                                                5 - 10 employees
           WiD     (25%), GET (30%) , WIDG (10%) , others (35%)                                               10 to 50 employees
                                                                                                               50+ employees
  Strict   regulations by WIDGET association and labeling
                                                                                                Source: xxx
  Industry   magazines/associations
           Widget    Oct edition
                                                                  25%
                   http://www.widgetsmagazine.com                                              Make sure data
                                                                                              sources are quoted

                                www.jwightconsulting.com
Competitor overview in Widgetland
Competitor                                      Market Share %   Focus/Strength


Widget competitor A                             25%              Been around since 1925, well
                                                                 established, focus on customer
                                                                 relationships and Brand strength

Widget competitor B                             15%              Up and coming. Young
                                                                 management team. Some who
                                                                 have come Widget A to start up
                                                                 in opposition 5 years ago. Focus
                                                                 on innovation and customer
                                                                 loyalty
Widget competitor C (our company)               10%              Established business with loyal
                                                                 customers. Innovation but not
                                                                 well known for marketing. Sales
                                                                 focused.
Widget competitor D                             9%               Online competitor. Brings
                                                                 widgets to market at 20%
                                                                 cheaper than competitors but
                                                                 mainly volume player.

Widget competitor (all other)                   41%              Combination of brands focused
                                                                 on online, new brands focused
                                                                 on marketing.




                                www.jwightconsulting.com
SWOT and Strategy
Strengths (internal)                Weakness (internal)                 •    Primary Focus
o  Passionate, Good quality and     o  Perceived as not a Marketing             •    Launch new premium Product/Service
   loyal people                        company by consumers and
                                       customers                                        •    Drive Brand Awareness and
o  Strong Customer relationships                                                             Preference for premium product/
                                    o  Perceived as strong and
        o  Strong sales team           steady but unexciting Brand                           service
o  Innovative Products/Services     o  Lack of willingness to try new                           •    Invest in new channels to
o  Good quality products/services      things                                                        drive new excitement for
o  Profitable - % Net profit        o  Traditional                                                   new offering - Online,
                                                                                                     promotions, Create PR
                                                                                                     Buzz, social Media
                                                                                •    Sales channel/distribution
Opportunities (external)            Threats (external)                                  •    Establish new sales distribution
                                                                                             channels
o  Use innovation                   o  New and upcoming online
        o  Both in marketing and       businesses grabbing market                               •    online, premium channels
           product/service             share
                                                                        •    Secondary Focus
           offering to target       o  Low barriers to start up for
           premium products            new brands to enter                      •    Internal Brand Re launch
           and gain market
           share                    o  Constant attempts of                             •    Incentivize and excite own
                                       competitors headhunting                               employees to get buy in and
                                       best employees                                        passion towards new goals
                 Keep this to only relevant points – strategy                           •    Event, newsletters, internal PR

                should be easy to say in 60 seconds or less

                                    www.jwightconsulting.com
Target Market
                                                              Define Target market as clearly as you
•    Core Product/Service
                                                              can – make sure you collect as much
        •    Primary Target Market
                                                                   about the potential areas of
                •    Located in Widgetland
                                                              psychographic information as possible
                •    Age – 30 to 45
                                                             Consumer insights should be listed here
                •    Male skew 65%
                •    Conservative
                •    Higher % than population Married, with kids
                •    Hobbies include Golf, Watching Sports
•    Premium product/Service
        •    Primary Target Market
                •    Located in Urban Widgetland
                •    Age – 22 to 35
                •    Even split between Male/Female
                •    Early adopters
                •    Hobbies/interests include Shopping, Restaurants, Sports,
                •    High readership of fashion magazines, higher % of viewers of YouTube




                            www.jwightconsulting.com
Smart Goals – specific and
  Objectives Year 1 to Year 3                          measurable – most relevant

                       Current          Year 1                Year 2         Year 3


$$$ Turnover           $XXX             $XXX                  $XXX           $XXX
                       + 10% growth     + 10% growth          + 10% growth   + 10% growth


$$$ Net Profit /EBIT   $XXX             $XXX                  $XXX           $XXX
                       + 11% growth     + 12% growth          + 14% growth   + 15% growth


Market Share %         10%              11%                   12%            13%




Average price          $500             $525                  $550           $575


Brand preference %     20%              22%                   24%            25%




                       www.jwightconsulting.com
Key challenges and top must do’s
   Key challenges                         Top must do actions

    o  Develop comprehensive              o  Create Big “idea” to get attention of
      Marketing Plan to                      Target market

         o  Drive Brand awareness               o  Brainstorm activities – internal
                                                   employees and external agencies
            among customers/
                                                o  Involve and communicate with Key
            consumers for new
                                                   internal people
            premium product/service
                                          o  Plan Marketing launch

                                                o  Deploy Marketing communication
    o  How to Build internal excitement
                                                   strategy to Internal people with
      around launch of new product/                launch event
      service                                   o  Involve Sales/customer service etc
                                                  in key activities

                                          o  Activate marketing Plan

                                                o  PR Buzz, online and offline activity




                  www.jwightconsulting.com
Marketing – 4 P’s

•    Product
        •    Premium Product/Service with:                              Be as specific as you can
                •    innovative functionality                        identifying differentiating and/or
                •    superior design
                                                                          positioning attributes.
                •    ease of use
                •    Targeted at Competitor A with differentiation
                     of design and ease of use
•    Price
        •    Positioned at 20% premium above core product/
             service range and directly targeting Competitor A
•    Place (Distribution)
        •    New Premium sales outlets, Online channels
•    Promotion
        •    Online – Social Media, Web promotions, You tube
        •    PR and publicity campaign – create Buzz
        •    Added Value Sales promotions
        •    Internal and External Launch event




                                www.jwightconsulting.com
How                                                                          Budget proposal
                                                                                                        Budget (Rec)
                                                                     Widget Premium
•    Primary Focus
        •    Drive Brand Awareness and Preference for premium        Launch Event (internal)           $X,XXX
             product/service
                        •    Invest in new channels to drive new     Launch Event (customer and        $X,XXX
                             excitement for new offering - Online,   press)
                             promotions, Create PR Buzz, social
                                                                     Online - Social media, You tube   $X,XXX
                             Media
                                                                     etc
        •    Sales channel/distribution
                                                                     Offline Media                     $X,XXX
                •    Establish new sales distribution channels
                                                                     PR                                $X,XXX
                        •    online, premium channels
                                                                     Collateral                        $X,XXX
•    Secondary Focus
                                                                     External Agency fees              $X,XXX
        •    Internal Brand Re launch
                                                                     Other                             $X,XXX
                •    Incentivize and excite own employees to get
                     buy in and passion towards new goals            Total                             $XXX,XXX
                •    Event, newsletters, internal PR

                                                                       Remember this is a top line plan,
                                                                             so keep to main items
                                                                       Details of timeline of activities can
                                                                               be put in appendix


                                 www.jwightconsulting.com
Next Steps                               This slide recommended if
                                        presenting to an audience or
                                             needing approval


    •  Approval for Budget
    •  Approval for People resources
    •  Approval for Timeline
    •  Any stakeholder questions?




             www.jwightconsulting.com
Presentation written by:

Jonathan Wight
J Wight Consulting, Sydney, Australia


                                                         Jonathan Wight

Linked in: http://au.linkedin.com/pub/jonathan-wight/7/32/a74

You tube channel: http://www.youtube.com/user/JWightConsulting

Twitter: http://twitter.com/Jonathan_Wight

Email: jon@jwightconsulting.com

Phone: +61 410 813 019


               www.jwightconsulting.com
Appendix




           www.jwightconsulting.com
Target market thought starters
Defining your customers/consumers is the most important thing you can do. The more specific
the definition of who you are wanting to talk to the better the service or product will be to help
them. The 3 categories below help to define the target market.

    Geographic segmentation – based on location such as home/business addresses
    Demographic segmentation – based on measurable statistics such as;
          Age: by age bracket or by children, teens, young, middle, seniors
          Gender: male, female
          Education: high school, college, university, post grad
          Income: low, medium, high or by income brackets (Household or single income)
          Marital status: single, married, divorced, separated
          Ethnic and/or religious background
          Family life cycle: newly weds, married for 7 years + , with or without children.
    Psychographic segmentation – based on lifestyle preferences, such as being living in urban
    location or lovers of sports/hobbies or even pets.
          Lifestyle: conservative, exciting, trendy, economical
          Activities, hobbies, interests: sports, physical fitness, shopping, media they consume,
          social media
          Social class: lower, middle, upper
          Opinions: easily led or opinionated
          Attitudes and beliefs: environmentalist, security conscious.

     Please note: You may have many different segments so remember try not to be all things to all people

                         www.jwightconsulting.com

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Business plan example for widget company v 1.1 november 1st 2011 j wight-consulting.com

  • 1. Example of Business Plan for Widget company J Wight Consulting November 1st 2011 Jonathan Wight www.jwightconsulting.com
  • 2. Instructions •  This is just an example of what could be written as a business plan. Everything in this document about “Widget company” is fictitious. •  There is always a lot more detail behind each section. You can keep this detail in the Appendix if you believe it may need to be referenced. •  Most important please keep to most relevant facts – “Less is more”, only put in what is really necessary. •  What is in “red” is commentary on each page •  Always start with the Market and your consumer/customer or client –  Better defined your Target Market is the more successful you will be targeting products/services and media (online/offline) to target them –  Additional reference to Target market is included in appendix •  If you need help or have feedback please contact me on +61 410 813 019 or jon@jwightconsulting.com www.jwightconsulting.com
  • 3. Agenda •  Project scope •  The market and competition Part 1 •  SWOT and Strategy •  Target Market •  Objectives Part 2 •  Key Challenges and Must dos •  Marketing 4’Ps •  The How and Budget proposal •  Budget Part 3 •  Next Steps •  Appendix www.jwightconsulting.com
  • 4. Briefing and project scope Always show a timeline of actions   Business Plan start Key dates Actual   Project Scope Business Plan started 25th August 25th august   Phase 1   Delivery of Marketing/Business Plans for Manager approval 12th 6th September September Widget company Business Plan 19th 12th   Phase 2 completion with September September   Execute Business Plan updates   Website development etc and and other Business Plan 29th 22nd deployment start and September September collateral execution www.jwightconsulting.com
  • 5. Size, growth and trend of market will influence your plans Widget Market in Widgetland 2011 Market size in $$$ 5BN   Most companies (90%) in Widgetland are small businesses   declines in large businesses due to ease of small operators to set up Growth from 2010 5%  Widget market is growing in volume but average spend per widget is declining by 5% Target consumers 1M   Biggest challenge is how to innovate and grow premium products/ Average per person $500 per services spend $$ person  Top Retailers – Widget Brick and Mortar (65%), Widget Online (25%) Widget Wholesale (10%) Widget online growing faster at 10% Source: xxx   Online retailers aggressively trying to take more business from Brick and Mortar Retail stores   Brickand Mortar retail stores are having to find innovative ways to Employees attract more premium customers including online channel itself 1 - 5 employees   Top Brands 5 - 10 employees   WiD (25%), GET (30%) , WIDG (10%) , others (35%) 10 to 50 employees 50+ employees   Strict regulations by WIDGET association and labeling Source: xxx   Industry magazines/associations   Widget Oct edition 25%  http://www.widgetsmagazine.com Make sure data sources are quoted www.jwightconsulting.com
  • 6. Competitor overview in Widgetland Competitor Market Share % Focus/Strength Widget competitor A 25% Been around since 1925, well established, focus on customer relationships and Brand strength Widget competitor B 15% Up and coming. Young management team. Some who have come Widget A to start up in opposition 5 years ago. Focus on innovation and customer loyalty Widget competitor C (our company) 10% Established business with loyal customers. Innovation but not well known for marketing. Sales focused. Widget competitor D 9% Online competitor. Brings widgets to market at 20% cheaper than competitors but mainly volume player. Widget competitor (all other) 41% Combination of brands focused on online, new brands focused on marketing. www.jwightconsulting.com
  • 7. SWOT and Strategy Strengths (internal) Weakness (internal) •  Primary Focus o  Passionate, Good quality and o  Perceived as not a Marketing •  Launch new premium Product/Service loyal people company by consumers and customers •  Drive Brand Awareness and o  Strong Customer relationships Preference for premium product/ o  Perceived as strong and o  Strong sales team steady but unexciting Brand service o  Innovative Products/Services o  Lack of willingness to try new •  Invest in new channels to o  Good quality products/services things drive new excitement for o  Profitable - % Net profit o  Traditional new offering - Online, promotions, Create PR Buzz, social Media •  Sales channel/distribution Opportunities (external) Threats (external) •  Establish new sales distribution channels o  Use innovation o  New and upcoming online o  Both in marketing and businesses grabbing market •  online, premium channels product/service share •  Secondary Focus offering to target o  Low barriers to start up for premium products new brands to enter •  Internal Brand Re launch and gain market share o  Constant attempts of •  Incentivize and excite own competitors headhunting employees to get buy in and best employees passion towards new goals Keep this to only relevant points – strategy •  Event, newsletters, internal PR should be easy to say in 60 seconds or less www.jwightconsulting.com
  • 8. Target Market Define Target market as clearly as you •  Core Product/Service can – make sure you collect as much •  Primary Target Market about the potential areas of •  Located in Widgetland psychographic information as possible •  Age – 30 to 45 Consumer insights should be listed here •  Male skew 65% •  Conservative •  Higher % than population Married, with kids •  Hobbies include Golf, Watching Sports •  Premium product/Service •  Primary Target Market •  Located in Urban Widgetland •  Age – 22 to 35 •  Even split between Male/Female •  Early adopters •  Hobbies/interests include Shopping, Restaurants, Sports, •  High readership of fashion magazines, higher % of viewers of YouTube www.jwightconsulting.com
  • 9. Smart Goals – specific and Objectives Year 1 to Year 3 measurable – most relevant Current Year 1 Year 2 Year 3 $$$ Turnover $XXX $XXX $XXX $XXX + 10% growth + 10% growth + 10% growth + 10% growth $$$ Net Profit /EBIT $XXX $XXX $XXX $XXX + 11% growth + 12% growth + 14% growth + 15% growth Market Share % 10% 11% 12% 13% Average price $500 $525 $550 $575 Brand preference % 20% 22% 24% 25% www.jwightconsulting.com
  • 10. Key challenges and top must do’s Key challenges Top must do actions o  Develop comprehensive o  Create Big “idea” to get attention of Marketing Plan to Target market o  Drive Brand awareness o  Brainstorm activities – internal employees and external agencies among customers/ o  Involve and communicate with Key consumers for new internal people premium product/service o  Plan Marketing launch o  Deploy Marketing communication o  How to Build internal excitement strategy to Internal people with around launch of new product/ launch event service o  Involve Sales/customer service etc in key activities o  Activate marketing Plan o  PR Buzz, online and offline activity www.jwightconsulting.com
  • 11. Marketing – 4 P’s •  Product •  Premium Product/Service with: Be as specific as you can •  innovative functionality identifying differentiating and/or •  superior design positioning attributes. •  ease of use •  Targeted at Competitor A with differentiation of design and ease of use •  Price •  Positioned at 20% premium above core product/ service range and directly targeting Competitor A •  Place (Distribution) •  New Premium sales outlets, Online channels •  Promotion •  Online – Social Media, Web promotions, You tube •  PR and publicity campaign – create Buzz •  Added Value Sales promotions •  Internal and External Launch event www.jwightconsulting.com
  • 12. How Budget proposal Budget (Rec) Widget Premium •  Primary Focus •  Drive Brand Awareness and Preference for premium Launch Event (internal) $X,XXX product/service •  Invest in new channels to drive new Launch Event (customer and $X,XXX excitement for new offering - Online, press) promotions, Create PR Buzz, social Online - Social media, You tube $X,XXX Media etc •  Sales channel/distribution Offline Media $X,XXX •  Establish new sales distribution channels PR $X,XXX •  online, premium channels Collateral $X,XXX •  Secondary Focus External Agency fees $X,XXX •  Internal Brand Re launch Other $X,XXX •  Incentivize and excite own employees to get buy in and passion towards new goals Total $XXX,XXX •  Event, newsletters, internal PR Remember this is a top line plan, so keep to main items Details of timeline of activities can be put in appendix www.jwightconsulting.com
  • 13. Next Steps This slide recommended if presenting to an audience or needing approval •  Approval for Budget •  Approval for People resources •  Approval for Timeline •  Any stakeholder questions? www.jwightconsulting.com
  • 14. Presentation written by: Jonathan Wight J Wight Consulting, Sydney, Australia Jonathan Wight Linked in: http://au.linkedin.com/pub/jonathan-wight/7/32/a74 You tube channel: http://www.youtube.com/user/JWightConsulting Twitter: http://twitter.com/Jonathan_Wight Email: jon@jwightconsulting.com Phone: +61 410 813 019 www.jwightconsulting.com
  • 15. Appendix www.jwightconsulting.com
  • 16. Target market thought starters Defining your customers/consumers is the most important thing you can do. The more specific the definition of who you are wanting to talk to the better the service or product will be to help them. The 3 categories below help to define the target market.   Geographic segmentation – based on location such as home/business addresses   Demographic segmentation – based on measurable statistics such as;   Age: by age bracket or by children, teens, young, middle, seniors   Gender: male, female   Education: high school, college, university, post grad   Income: low, medium, high or by income brackets (Household or single income)   Marital status: single, married, divorced, separated   Ethnic and/or religious background   Family life cycle: newly weds, married for 7 years + , with or without children.   Psychographic segmentation – based on lifestyle preferences, such as being living in urban location or lovers of sports/hobbies or even pets.   Lifestyle: conservative, exciting, trendy, economical   Activities, hobbies, interests: sports, physical fitness, shopping, media they consume, social media   Social class: lower, middle, upper   Opinions: easily led or opinionated   Attitudes and beliefs: environmentalist, security conscious. Please note: You may have many different segments so remember try not to be all things to all people www.jwightconsulting.com