SlideShare a Scribd company logo
Comète
Make users and product teams share same vision
Comète
The problem
35% of churn is due to poor collaborations between
users and product team.Product	
underperforms	/	
doesn't	fit	
expectations
Ineffective	
Relationship	
Building
Poor	Onboarding
Poor	Customer	
Service
Weak	
Customer	
Marketing
Customer	Org	
Change
Overselling
Churn
causes
Churn is #1 problem for SaaS companies.
Source : preact
Comète
Solution
Involve Unify Recognize
Make all users part of the evolution of their SaaS solution.
Comète
Product
Comète
SaaS project lifetime phases
Support & onboarding
Users feedback and involvement
Support & onboarding
IT development
Development
phase
Launch
phase
Comète
Competitors
Data analysis
Real-time feedback
Loyal community
Value work of prod. team and users
Intelligent feedback management
Third-part integration
Historic Startups DIY Comète
Comète
On 470 applications which cost more
than $ 15M, the overrun cost due to
underperformance is $ 1 billion
Source : McKinsey
Market opportunity
Comète
Why now?
Historic feedback solutions failed
to take the turn of collaboration.
SaaS companies are looking for
solutions
« SaaS Churn » trends in Google
Source : trends.google.com
2006 Today
0
100
Comète
Go-to-market
Companies who really need
feedback on their products
BtoB startups series A, B, C
Comète
Business model
Free
14 days of trial
Standard
$ 49 /month
Enterprise
Contact us
Comète
Founding Team
Victor
CEO & Cofounder
Paseuth
CTO & Cofounder
Tung
Developer & Cofounder
Comète
Financials
Nb. of customers that love our
product
0
300
600
900
1200
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct
Serie
A
Seed
7% growth per week
starting Dec ‘18
$ 1.5 M seed raise

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