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Business Model
         Canvas

@tommysqueak
Audience
Participation
Let’s Go Back
What’s a Startup?
What’s a Startup?
“a startup is an organisation formed to
  search for a repeatable and scalable
     business model.” - Steve Blank
What’s a Business
    Model?
Describes how an organisation creates,
     delivers and captures value.
What’s a Business
    Model?
Describes how an organisation creates,
     delivers and captures value.
What’s a Business
    Model?
Describes how an organisation creates,
     delivers and captures value.
          Makes Money
Business Model
    Canvas
4 Main Areas of
        Business
•   How? - TODO - split slide into 4 coloured blocks, with word
    in each

•   What?

•   Who?
4 Main Areas of
How
    Business
•   How? - TODO - split slide into 4 coloured blocks, with word
    in each

•   What?

•   Who?
What
 4 Main Areas of
How
    Business
•   How? - TODO - split slide into 4 coloured blocks, with word
    in each

•   What?

•   Who?
What
 4 Main Areas of
How
    Business
•   How? - TODO - split slide into 4 coloured blocks, with word
    in each

Who
•
•
    What?
    Who?
What
  4 Main Areas of
How
     Business
•   How? - TODO - split slide into 4 coloured blocks, with word


Who
•
    in each
    What?   Money
•   Who?
9 Building Blocks
Who




Customer Segments
What




Value Proposition
Who


Channels
Who




Customer Relationship
Money




Revenue Streams
how




Key Resources
how




Key Activities
how




Key Partners
Money




Cost Structure
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                                                        The Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
I thought this was
    about Lean?
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem                                                                Solution


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem                                                                Solution


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem                                                                Solution


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?



                                                                    Key Metrics
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem                                                                Solution


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?



                                                                    Key Metrics
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
No.




Who are our Key Partners?                                           What Key Activities do our Value Propositions require?   What value do we deliver to the customer?                                             What type of relationship does each of our Customer                                                        For whom are we creating value?



                                                                                                                                                                                                                   Unfair
Who are our key suppliers?                                          Our Distribution Channels?                               Which one of our customer’s problems are we helping to solve?                         Segments expect us to establish and maintain with them?                                                    Who are our most important customers?
Which Key Resources are we acquiring from partners?                 Customer Relationships?                                  What bundles of products and services are we offering to each Customer Segment?       Which ones have we established?
Which Key Activities do partners perform?                           Revenue streams?                                         Which customer needs are we satisfying?                                               How are they integrated with the rest of our business model?
                                                                                                                                                                                                                   How costly are they?




      Problem                                                                Solution                                                                                                                             Advantage


                                                                    What Key Resources do our Value Propositions require?                                                                                          Through which Channels do our Customer Segments
                                                                    Our Distribution Channels? Customer Relationships?                                                                                             want to be reached?
                                                                    Revenue Streams?                                                                                                                               How are we reaching them now?
                                                                                                                                                                                                                   How are our Channels integrated?
                                                                                                                                                                                                                   Which ones work best?



                                                                    Key Metrics
                                                                                                                                                                                                                   Which ones are most cost-efficient?
                                                                                                                                                                                                                   How are we integrating them with customer routines?




What are the most important costs inherent in our business model?                                                                                                       For what value are our customers really willing to pay?
Which Key Resources are most expensive?                                                                                                                                 For what do they currently pay?
Which Key Activities are most expensive?                                                                                                                                How are they currently paying?
                                                                                                                                                                        How would they prefer to pay?
                                                                                                                                                                        How much does each Revenue Stream contribute to overall revenues?




                                                          The Lean Canvas
                                                                                                                                                                                                                                                                                           This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
                                                                                                                                                                                                                                                                                                         To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
                                                                                                                                                                                                                                                                                  or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
LifeTuned.com
Now What?
Bunch of Guesses
Get Out...
This Was About
•   Business Model Canvas - A tool, 9 building blocks

•   Design it, design many - post-its, pictures, arrows

•   Pick best one

•   Validate - Test hypothesis, insight, change canvas. Repeat.
Questions or
  Exercise
From the Exercise on the Night
#bmgen
    •   Business Model Generation Book
    •   Lean Canvas - http://leancanvas.com
    •   Ash Maurya on Lean Canvas -http://www.ashmaurya.com/2010/09/lean-startup-is-a-
        rigorous-process/ and http://www.ashmaurya.com/2010/08/businessmodelcanvas/
    •   Business Model Canvas and Customer Development- http://steveblank.com/2010/10/25/
        entrepreneurship-as-a-science-%E2%80%93-the-business-modelcustomer-development-
        stack/ andhttp://www.businessmodelalchemist.com/2011/01/methods-for-the-business-
        model-generation-how-bmgen-and-custdev-fit-perfectly.html
    •   Steve Blanks Lean Launchpad presentations - http://steveblank.com/2011/05/10/the-lean-
        launchpad-at-stanford-%e2%80%93-the-final-presentations/




@tommysqueak                                                  http://tomphilip.me
•
                            Credits
    http://www.flickr.com/photos/asmythie/      •   http://www.flickr.com/photos/anpuruo/
    180632672/ - back to the future                 537692348/ bums
•   http://www.flickr.com/photos/annaone/       •   http://www.flickr.com/photos/zscheyge/
    5115451729/ - warning                           49012397/ - building blocks
•   http://www.flickr.com/photos/freefoto/      •   http://www.flickr.com/photos/lyricsboy/
    3436970425/ - spanners                          1539176928/ fruit
•   http://www.flickr.com/photos/               •   http://www.flickr.com/photos/jayallen/
    adrian_wallett/2324532081/ - postit notes       3029534583/ customer service
    artwork
                                                •   http://www.flickr.com/photos/sirwiseowl/
•   http://www.flickr.com/photos/                   377843900/ empty cafe
    59937401@N07/5856696197/ - 
    monopoly
                                                •   http://www.flickr.com/photos/
                                                    cristiano_betta/432839055/ royal mail
•   http://www.flickr.com/photos/paperpariah/
                                                •   http://www.flickr.com/photos/
    4135993317/ - penguins                          59937401@N07/5929622407/ money
•   http://www.flickr.com/photos/duchamp/
                                                •   http://www.flickr.com/photos/
    6753175/ 3 monkeys                              59937401@N07/5856829155/in/
                                                    photostream/ burning money

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Business Model Canvas

  • 1. Business Model Canvas @tommysqueak
  • 5. What’s a Startup? “a startup is an organisation formed to search for a repeatable and scalable business model.” - Steve Blank
  • 6. What’s a Business Model? Describes how an organisation creates, delivers and captures value.
  • 7. What’s a Business Model? Describes how an organisation creates, delivers and captures value.
  • 8. What’s a Business Model? Describes how an organisation creates, delivers and captures value. Makes Money
  • 9. Business Model Canvas
  • 10. 4 Main Areas of Business • How? - TODO - split slide into 4 coloured blocks, with word in each • What? • Who?
  • 11. 4 Main Areas of How Business • How? - TODO - split slide into 4 coloured blocks, with word in each • What? • Who?
  • 12. What 4 Main Areas of How Business • How? - TODO - split slide into 4 coloured blocks, with word in each • What? • Who?
  • 13. What 4 Main Areas of How Business • How? - TODO - split slide into 4 coloured blocks, with word in each Who • • What? Who?
  • 14. What 4 Main Areas of How Business • How? - TODO - split slide into 4 coloured blocks, with word Who • in each What? Money • Who?
  • 25. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 26. I thought this was about Lean?
  • 27. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 28. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 29. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 30. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 31. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem Solution What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 32. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem Solution What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 33. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem Solution What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Key Metrics Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 34. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem Solution What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Key Metrics Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 35. No. Who are our Key Partners? What Key Activities do our Value Propositions require? What value do we deliver to the customer? What type of relationship does each of our Customer For whom are we creating value? Unfair Who are our key suppliers? Our Distribution Channels? Which one of our customer’s problems are we helping to solve? Segments expect us to establish and maintain with them? Who are our most important customers? Which Key Resources are we acquiring from partners? Customer Relationships? What bundles of products and services are we offering to each Customer Segment? Which ones have we established? Which Key Activities do partners perform? Revenue streams? Which customer needs are we satisfying? How are they integrated with the rest of our business model? How costly are they? Problem Solution Advantage What Key Resources do our Value Propositions require? Through which Channels do our Customer Segments Our Distribution Channels? Customer Relationships? want to be reached? Revenue Streams? How are we reaching them now? How are our Channels integrated? Which ones work best? Key Metrics Which ones are most cost-efficient? How are we integrating them with customer routines? What are the most important costs inherent in our business model? For what value are our customers really willing to pay? Which Key Resources are most expensive? For what do they currently pay? Which Key Activities are most expensive? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? The Lean Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
  • 37.
  • 41. This Was About • Business Model Canvas - A tool, 9 building blocks • Design it, design many - post-its, pictures, arrows • Pick best one • Validate - Test hypothesis, insight, change canvas. Repeat.
  • 42. Questions or Exercise
  • 43. From the Exercise on the Night
  • 44. #bmgen • Business Model Generation Book • Lean Canvas - http://leancanvas.com • Ash Maurya on Lean Canvas -http://www.ashmaurya.com/2010/09/lean-startup-is-a- rigorous-process/ and http://www.ashmaurya.com/2010/08/businessmodelcanvas/ • Business Model Canvas and Customer Development- http://steveblank.com/2010/10/25/ entrepreneurship-as-a-science-%E2%80%93-the-business-modelcustomer-development- stack/ andhttp://www.businessmodelalchemist.com/2011/01/methods-for-the-business- model-generation-how-bmgen-and-custdev-fit-perfectly.html • Steve Blanks Lean Launchpad presentations - http://steveblank.com/2011/05/10/the-lean- launchpad-at-stanford-%e2%80%93-the-final-presentations/ @tommysqueak http://tomphilip.me
  • 45. Credits http://www.flickr.com/photos/asmythie/ • http://www.flickr.com/photos/anpuruo/ 180632672/ - back to the future 537692348/ bums • http://www.flickr.com/photos/annaone/ • http://www.flickr.com/photos/zscheyge/ 5115451729/ - warning 49012397/ - building blocks • http://www.flickr.com/photos/freefoto/ • http://www.flickr.com/photos/lyricsboy/ 3436970425/ - spanners 1539176928/ fruit • http://www.flickr.com/photos/ • http://www.flickr.com/photos/jayallen/ adrian_wallett/2324532081/ - postit notes 3029534583/ customer service artwork • http://www.flickr.com/photos/sirwiseowl/ • http://www.flickr.com/photos/ 377843900/ empty cafe 59937401@N07/5856696197/ -  monopoly • http://www.flickr.com/photos/ cristiano_betta/432839055/ royal mail • http://www.flickr.com/photos/paperpariah/ • http://www.flickr.com/photos/ 4135993317/ - penguins 59937401@N07/5929622407/ money • http://www.flickr.com/photos/duchamp/ • http://www.flickr.com/photos/ 6753175/ 3 monkeys 59937401@N07/5856829155/in/ photostream/ burning money