This degree program allows working professionals to gain new knowledge and skills through work-based learning modules and a final project. It consists of 4 core modules plus an optional specialism, completed over 12-24 months. Modules are assessed through written assignments and online activities rather than exams. Core topics include Managing People, Organizations, Change, Finance, Projects, Operations, and Customer Service. The program aims to develop management capabilities that can be applied immediately in the workplace.
Operation Management is the proficient and successful usage of the arrangements and undertakings important to fulfill an organization's clients, workers, and management. It is the management of frameworks or procedures that make merchandise and additionally offer types of assistance.
Progressing exercises of structuring, checking on and utilizing the working framework, to accomplish administration yields as dictated by the association for clients.
Learning Objectives :
Upon completion of operation management training, the attendees are able to:
Distinguish the key objectives and prerequisites of operations management
Depict the standards of operations management including: stock management, operations arranging, producing management,
Talk about the significant contemplations when arranging operations management incorporating contending with operations, planning and improving procedures
Portray the key specialized improvements
Rundown the means engaged with setting up recharging arrangements and buying management
Learn more.
Operations Management Training
https://www.tonex.com/training-courses/operations-management/
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Read about the Quality Management Process on page 25 of the text. .docxcatheryncouper
Read about the Quality Management Process on page 25 of the text.
1. Why are measurements critical to quality management? What types of measures are available for quality?
2. How important is it to include a quality assessment in your project WBS? What can happen if quality is overlooked?
3. Let’s do a little research on Six Sigma. What is it and why is it important to quality management?
Additional Instructions:
For Threaded Discussion 2, read about the Quality Management Process on page 25 of the text.
In your paper explain why are measurements critical to quality management and explain the types of measures are available for quality that a Project Manager can use.
Explain why it is important to include a quality assessment in your project’s WBS and include what can happen if quality is overlooked.
We will use Six Sigma as a means to support quality. Do some research and briefly explain what it is and why is it important to quality management.
Be sure to include an introduction, body of your paper, and conclusion.
TD2’s paper should be a minimum two pages not including APA title and Reference page. Use APA 6th edition, citations and references must be correctly used, and grammar and punctuation at par.
Post your paper due no later than Friday night August 15th by 11:59pmMT, in this discussion. Response to classmate papers is not necessary.
TD1 paper is worth 15 points. (Questions 10 pts., Format/Mechanics 3 pts., Grammar and APA 2 pts.)
I will use Turnitin to validate originality.
Thank You,
Alex
Students will find several direct links to the PMBoK in this text. First, the key terms and their definitions are intended to follow the PMBoK glossary (included as an appendix at the end of the text). Second, chapter introductions will also highlight references to the PMBoK as we address them in turn. We can see how each chapter not only adds to our knowledge of project management but also directly links to elements within the PMBoK. Finally, many end-of-chapter exercises and Internet references will require direct interaction with PMI through its Web site.
As an additional link to the Project Management Institute and the PMBoK, this text will include sample practice questions at the end of relevant chapters to allow students to test their in-depth knowledge of aspects of the PMBoK. Nearly 20 years ago, PMI instituted its Project Management Professional (PMP) certification as a means of awarding those with an expert knowledge of project management practice. The PMP certification is the highest professional designation for project management expertise in the world and requires in-depth knowledge in all nine areas of the PMBoK. The inclusion of questions at the end of the relevant chapters offers students a way to assess how well they have learned the important course topics, the nature of PMP certification exam questions, and to point to areas that may require additional study in order to master this material.
This text ...
Practical ITSMS Transformation Techniques Competency BuildingSukumar Daniel
A core element of any transformation initiative is preparing the people competencies required for achieving sustainable transformation.
This white paper describes the integrated Competency development program aimed at addressing the needs of enterprises to ensure that their people are prepared and able to transform from the traditional Technology based management style to a Customer Outcome focused Service Oriented Management style
Catalog of trainings proposed by Olivier Lazar, MSc., MBA, PMP, in the fields of Project Management, Program and Portfolio Management, and Strategy.
Main topics are:
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Get to know the project management workshop most prized in the world and understand in practice how project management ensures more effective results to your business and your life.
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Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
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We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
2. Course Overview:
This degree programme encourages staff to gain new knowledge and skills in their work
practices whilst using their previous experience. Designed for first/front line managers and
supervisors and those moving into managerial roles it provides an excellent opportunity for the
development of management capabilities that can be applied to the workplace immediately for
maximum benefit.
The full Certificate consists of 4 modules, each worth 20 credits, plus a work based learning
project worth 40 credits, studied over 12 to 24 months (typically 18). We are also currently
offering a number of these modules as short course certificates in themselves, which can be
studied individually. All modules are supported by interactive online activities and course
material, and while there are no exams to be taken, assessment for each module is done
through a combination of written assignments, online activities and project-based work.
Core Module:
Work Based Learning Project 40 credits
*Full Certificate
The Work Based Learning Project allows learners to consolidate knowledge, skills and
experience gained throughout the Certificate. This is achieved by selecting a work situation
which can be utilized as a project. It is during this module that a learner may choose a
specialist area to focus the final project on. The selected specialism will be in a subject area
which is relevant to management and the work place in which the learner is employed. The
module also introduces learners to research planning and design and the management of
information, specifically linked to the completion of a work based learning project.
This project may be started at one of two stages in the Certificate:
1. After completion of 4 elective modules
Or
2. After completion of the first elective module but completed at approximately the same
time as the fourth elective module
Elective Modules:
Learners will need to complete four electives in addition to the Work Based Learning Project to
be awarded the full Certificate in Professional Practice.
Managing People 20 credits
*Full Certificate *Short Course
The aim of this course is to look at people management in terms of the roles and
responsibilities of managers and different people management styles and theories. Learners
will be encouraged to investigate and analyse issues pertaining to professional practice, in
relation to managing people. They will be asked to reflect on experience gained, combined
with academic knowledge to offer potential solutions to problems.
3. Managing Organisations 20 credits
*Full Certificate *soon to be available as a Short Course
The aim of this module is to look at organisational management within a workplace situation
making reference to key organisational management concepts. Learners will consider aspects
of what an organisation is and different organisational structures and systems, and their
impact. They will be asked to apply professional practice knowledge and theory to analyse
their own roles within the organisation.
Managing Change 20 credits
*Full Certificate *Short Course
This course aims to give an increased knowledge of what change management it and why it
occurs. It looks at different theories on managing change. Learners are encouraged to
identify and analyse change within their own organisation and reflect on their own role within
that change and to apply knowledge and theory of change management to a workplace
situation.
Managing Finance 20 credits
*Full Certificate *Short Course
The aim of this course is to help learners to understand the nature and role of accounting and
finance within an organisation and how the two integrate with all the other disciplines within
the workplace. It is not designed to train them as accountants but will examine accounting
and finance from the main perspectives of financial accounting and reporting, cost and
management accounting, and financial management.
Managing Projects 20 credits
*Full Certificate *soon to be available as a Short Course
By the end of this module, learners should be able to:
- Analyse the role of project management in the successful management of organisations
- Define key terms associated with project management
- Demonstrate understanding of different project management tools and their application
in the workplace
- Critically analyse current project management strategies used within an organisation
- Explain ways of evaluating project management processes and strategies
- Apply the principles from the module to create a project plan for use within their own
workplace
Managing Operations 20 credits
*Full Certificate *soon to be available as a Short Course
By the end of this module, learners should be able to:
- Define ‘operations’ and ‘operations management’
- Describe the roles and responsibilities of operations managers
- Identify the operational management aspects within their own roles
4. - Apply operational management models, tools and techniques to the work of an
organisation
- Demonstrate understanding of how to develop an operational strategy
- Describe ways of evaluating an operational strategy
Customer Service 20 credits
*Full Certificate *soon to be available as a Short Course
By the end of this module, learners should be able to:
- Evaluate the role of effective customer service within organisations
- Define key terms associated with customer service
- Demonstrate understanding of the role of the manager in developing consistently good
customer service
- Evaluate current levels of customer service within an organisation
- Explain the codes of practice that underpin customer service within organisations
- Make recommendations on ways in which the service provided to internal and external
customers can be improved
*PLEASE NOTE THE AVAILABILITY OF TOPICS MAY CHANGE FROM YEAR TO YEAR
5. Programme Learning Outcomes:
Work Based Learning Project
Managing Organisations
Managing Operations
Customer Services
Managing Projects
Managing Finance
Managing Change
Managing People
(a) Discipline specific knowledge and competencies
(vi) Other discipline specific competencies
Define management and professional practice within a workplace
X X X X
setting
Situate wider professional practice through focus on specific themes X X X X X X X
Apply management and professional practice knowledge and theory in
X X X X X X X X
a workplace setting
Synthesize information from different professional settings in order to
X X X X
support own professional practice
Investigate and analyse issues pertaining to management and
X X X X X
professional practice
Present work in a professional and appropriate manner as relevant X X X X X X X X
Summarise information into appropriate formats – academic and
X X X
business
Compare and contrast simple situations using appropriate research
X X X X
and investigation techniques
Reflect on experience gained combined with academic knowledge to
X X X X X X X X
offer potential solutions to problems
(b) Transferrable skills
(i) Oral Communication
Plan, prepare and deliver informative presentations to appropriate
X
audiences
(ii) Written Communication
Plan and prepare written work X X X X
Communicate using different writing styles appropriate to academic
X X X
and professional audiences
(iii) Information Technology
Use a variety of technologies to support and facilitate own learning and
X X X X X
development
Manipulate IT to create a variety of materials to demonstrate learning
X X
undertaken
(iv) Numeracy
Accurately interpret numerical information within written and
X X X
diagrammatical texts
(v) Team Working
Relate own experience of working in teams in professional situations to
X X X X
wider workplace problems using academic knowledge
Effectively communicate and collaborate in group projects X
(vi) Problem Solving
Investigate existing professional issues and offer specific and general
X X X
solutions to problems
(vii) Information Handling
Research information from a variety of sources, both academic and
X X X
professional
(viii) Skills for Lifelong Learning
Situate own experiential and professional learning in a workplace
X X X X X X X X
context