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PHYSICAL
WILLIGNESS
BUSINESS
COMMUNICATION
The act or process of using words, sounds, signs, or behaviors to
express or exchange information or to express your ideas, thoughts,
feelings, etc., to someone else.
Communication
Communicating
through physical
ways leads
willingness to
express vulnerable
emotions
(anxiety, fear,
sadness),
Communication
relating to trade,
law, Finance,
administration,
management, etc.
of a business
enterprise may be
termed as
‘Business
Communication’.
Touch is the first
sense we develop
acquired even before
birth.
The importance of touching behavior varies widely by
culture. Although touching is a very important form of
business communication.
Most people do not know how to use it
appropriately and effectively.
The person who never touches anyone in a business
setting may be seen as cold and standoffish, whereas
the person who touches others too frequently may
cause the receiver to feel apprehensive and
uncomfortable.
Touching behavior
varies widely by
culture
Handshake are a friendly sign of
willingness to communicate
When you are on a crowded elevator,
you probably look at the floor
indicator, at the advertisements at
your feet ,or just straight ahead –
anywhere but at the person standing
beside you.
Most people in various culture are
uncomfortable in such close
proximity to strangers.
Psychologists have identified four
zone within which people in various
culture interact.
Space and territory
01.Intimate zone
03.Personal Distance
02. Social Space
04.Public Distance
Intimate zone
Form a physical contact to about 18 inches is where
all your body movements occur; you move in this
area throughout the day .
This area is normally reserved for close, intimate
interactions.
Business associates typically enter this space
infrequently and only briefly – perhaps to shake hand
or pat someone on the back.
Social Space
Social space occurs within 4 to 12 feet of another
person.
This distance is reserved for strangers and new
acquaintances.
These are typically the people that you pass in the
hall at school or see walking in the street.
If a situation presents itself that requires you to speak
to these people, you will more than likely keep them at
a bit of a distance.
Personal Distance Public Distance
Personal space is considered to be an
area of about 1.5 to 3 feet.
This space is reserved for friends and
even co-workers.
Lastly, public distance applies to areas of 12 feet or
more.
This is the distance that you share with a person
giving a speech or for example, a professor lecturing
to a class.
Business communication

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Business communication

  • 2. The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else. Communication Communicating through physical ways leads willingness to express vulnerable emotions (anxiety, fear, sadness), Communication relating to trade, law, Finance, administration, management, etc. of a business enterprise may be termed as ‘Business Communication’. Touch is the first sense we develop acquired even before birth.
  • 3. The importance of touching behavior varies widely by culture. Although touching is a very important form of business communication. Most people do not know how to use it appropriately and effectively. The person who never touches anyone in a business setting may be seen as cold and standoffish, whereas the person who touches others too frequently may cause the receiver to feel apprehensive and uncomfortable. Touching behavior varies widely by culture Handshake are a friendly sign of willingness to communicate
  • 4. When you are on a crowded elevator, you probably look at the floor indicator, at the advertisements at your feet ,or just straight ahead – anywhere but at the person standing beside you. Most people in various culture are uncomfortable in such close proximity to strangers. Psychologists have identified four zone within which people in various culture interact. Space and territory 01.Intimate zone 03.Personal Distance 02. Social Space 04.Public Distance
  • 5. Intimate zone Form a physical contact to about 18 inches is where all your body movements occur; you move in this area throughout the day . This area is normally reserved for close, intimate interactions. Business associates typically enter this space infrequently and only briefly – perhaps to shake hand or pat someone on the back.
  • 6. Social Space Social space occurs within 4 to 12 feet of another person. This distance is reserved for strangers and new acquaintances. These are typically the people that you pass in the hall at school or see walking in the street. If a situation presents itself that requires you to speak to these people, you will more than likely keep them at a bit of a distance.
  • 7. Personal Distance Public Distance Personal space is considered to be an area of about 1.5 to 3 feet. This space is reserved for friends and even co-workers. Lastly, public distance applies to areas of 12 feet or more. This is the distance that you share with a person giving a speech or for example, a professor lecturing to a class.