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100%Open 2015
Building Your Open Innovation Toolkit
Digital Health Assembly 12/02/15
18 February 2015 1
© 100%Open 201518 February 2015 2
The Birthday Paradox
What are the chances that
two people in this room
share the same birthday?
100%Open 2015
Birthday Paradox
18 February 2015 3
The probability of 2
people sharing the same
birthday is over 50%
with just 23 people in a
group, and 99% in a
group of just 57 people.
© 100%Open 200918/02/2015 4
3 minute JV
“A new idea is nothing more
or less than the combination
of old elements.”
James Webb Young
100%Open 2015
3 Minute Joint Venture
1. Turn to somebody you don’t know.
2. Introduce yourselves to each other.
3. Find something you could do together.
4. Give your joint venture a name.
3 Minute JV
© 100%Open 201518 February 2015 7
Open: Data > Innovation > Business
Innovating with partners
by sharing the risks
and the rewards.
100%Open 2015
Buzzwords
18 February 2015 8
Cooperative
Collaborative Co-Creative
Closed
100%Open 201518 February 2015 9
Two Models of Open Innovation
• Starts with ‘what’ question: an innovation
brief detailing a specific unmet need
• Is a competitive marketplace amongst
customers, suppliers or users
• The innovation process is mediated by a
Trusted Agent
• Innovations are extracted through a
linear process
• Tend to be internal routes to market (e.g.
license deals)
Discover
• Starts with a ‘who’ question: finding
partners to explore a broad opportunity
• Is a cooperative community & process ,
with customers, suppliers or users
• The innovation process is facilitated
through a Catalyst
• Innovations are built using an iterative
process
• Tend to be external routes to market (e.g.
joint ventures)
Jam
100%Open 2015
The Open Innovation Process
18 February 2015 10
© 100%Open 2015
Case Study – The LEGO Group
We helped LEGO create their open innovation strategy and develop an ideas
platform rolled out to all employees and to an external community of 500,000 people.
18/02/2015 11
100%Open 2015
2 degrees of Separation
18 February 2015 12
"There are more smart
people outside your
company, than within it.
It’s the law of numbers.
Be adaptive.”
Reid Hoffman
© 100%Open 2015
Case Study – P&G
We have designed and ran various open innovation challenges with P&G, creating
new productive partnerships with their customers, suppliers and other brands.
18/02/2015 13
© 100%Open 2015
Give > Get
1418/02/2015
“Connect on your
similarities, and benefit
from your differences.”
Valdis Krebs
© 100%Open 2015
Case Study – E.ON
Home of the Future was a service innovation competition with 45,000 customers,
linked to a Channel 4 TV programme, that lead to 8 x £10m propositions.
18/02/2015 15
100%Open 2015
Explore > Extract > Exploit
18 February 2015 16
“Open innovation is a
U-Shaped Process.”
Paul Vanags
© 100%Open 2014
Case Study - Oxfam
We worked with Oxfam to train their senior leadership team in innovation and to
design a new innovation toolkit and internal innovation platform.
18/02/2015 17
© 100%Open 2015
Peripheral Vision
1818/02/2015
“Innovation is a by-product
of engaged networks.”
Verna Allee
100%Open 2015 19
Case Study – Interface
18 February 2015
Interface are a $1bn carpet company who have a promise – called Mission Zero - to
eliminate any negative impact the company may have on the environment by 2020.
100%Open 2015
Outcomes
18 February 2015 20
Outcomes
Co-created a new
open innovation
strategy that was
approved by CMO
and currently in
process of being
implemented.
100’s of social
media marketing
insights codified
and synthesised
based on 10,000’s
social media
comments.
New £10m ideas
co-created with
5000 customers
including an E.ON
electric vehicle
breakdown
recovery service
New LEGO Ideas
platform with
500,000 customers
leading to several of
LEGO’s most
profitable recent
product launches.
Flexible giving app
co-created and
prototyped with
Oxfam donors and
customers and now
in process of being
built.
Successfully
launched Somersby
in Switzerland
reaching 20% of the
population without
traditional media
activity.
100%Open 2015
3 + 1
18 February 2015 21
1. What three things could
we take from these case
studies?
2.What one thing does not
apply from these case
studies and why?
100%Open 2015
1. Setting the innovation strategy – Vectors, Co-Lab Test
2. Finding unmet needs – Personas, Unmet Needs, Blueprint
3. Discovering new ideas – Co-Creation Techniques, Ideas Jam, Insight Crowd
4. Building prototypes – Prototyping Techniques, Prototype Evaluator
5. Developing propositions – IP Strategy Tool, Airlock, Sketch Templates
6. Making business models – Open Innovation Metrics, Business Model Canvas
100%Open 2015
100%Open Toolkit
18 February 2015 24
www.toolkit.100open.com
100%Open 201418 February 2015 25
100%Open 2014
Thank You
18 February 2015 26
Roland Harwood
Co-Founder & Managing Partner
100%Open | Somerset House | London | WC2R 1LA | UK
Phone: +44 (0)20 7759 1050 | +44 (0)7811 761 435
Email: roland@100Open.com
Web: www.100Open.com
Twitter: @rolandharwood @100Open

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Roland Harwood Digital Health Assembly 2015

  • 1. 100%Open 2015 Building Your Open Innovation Toolkit Digital Health Assembly 12/02/15 18 February 2015 1
  • 2. © 100%Open 201518 February 2015 2 The Birthday Paradox What are the chances that two people in this room share the same birthday?
  • 3. 100%Open 2015 Birthday Paradox 18 February 2015 3 The probability of 2 people sharing the same birthday is over 50% with just 23 people in a group, and 99% in a group of just 57 people.
  • 4. © 100%Open 200918/02/2015 4 3 minute JV “A new idea is nothing more or less than the combination of old elements.” James Webb Young
  • 5. 100%Open 2015 3 Minute Joint Venture 1. Turn to somebody you don’t know. 2. Introduce yourselves to each other. 3. Find something you could do together. 4. Give your joint venture a name.
  • 7. © 100%Open 201518 February 2015 7 Open: Data > Innovation > Business Innovating with partners by sharing the risks and the rewards.
  • 8. 100%Open 2015 Buzzwords 18 February 2015 8 Cooperative Collaborative Co-Creative Closed
  • 9. 100%Open 201518 February 2015 9 Two Models of Open Innovation • Starts with ‘what’ question: an innovation brief detailing a specific unmet need • Is a competitive marketplace amongst customers, suppliers or users • The innovation process is mediated by a Trusted Agent • Innovations are extracted through a linear process • Tend to be internal routes to market (e.g. license deals) Discover • Starts with a ‘who’ question: finding partners to explore a broad opportunity • Is a cooperative community & process , with customers, suppliers or users • The innovation process is facilitated through a Catalyst • Innovations are built using an iterative process • Tend to be external routes to market (e.g. joint ventures) Jam
  • 10. 100%Open 2015 The Open Innovation Process 18 February 2015 10
  • 11. © 100%Open 2015 Case Study – The LEGO Group We helped LEGO create their open innovation strategy and develop an ideas platform rolled out to all employees and to an external community of 500,000 people. 18/02/2015 11
  • 12. 100%Open 2015 2 degrees of Separation 18 February 2015 12 "There are more smart people outside your company, than within it. It’s the law of numbers. Be adaptive.” Reid Hoffman
  • 13. © 100%Open 2015 Case Study – P&G We have designed and ran various open innovation challenges with P&G, creating new productive partnerships with their customers, suppliers and other brands. 18/02/2015 13
  • 14. © 100%Open 2015 Give > Get 1418/02/2015 “Connect on your similarities, and benefit from your differences.” Valdis Krebs
  • 15. © 100%Open 2015 Case Study – E.ON Home of the Future was a service innovation competition with 45,000 customers, linked to a Channel 4 TV programme, that lead to 8 x £10m propositions. 18/02/2015 15
  • 16. 100%Open 2015 Explore > Extract > Exploit 18 February 2015 16 “Open innovation is a U-Shaped Process.” Paul Vanags
  • 17. © 100%Open 2014 Case Study - Oxfam We worked with Oxfam to train their senior leadership team in innovation and to design a new innovation toolkit and internal innovation platform. 18/02/2015 17
  • 18. © 100%Open 2015 Peripheral Vision 1818/02/2015 “Innovation is a by-product of engaged networks.” Verna Allee
  • 19. 100%Open 2015 19 Case Study – Interface 18 February 2015 Interface are a $1bn carpet company who have a promise – called Mission Zero - to eliminate any negative impact the company may have on the environment by 2020.
  • 20. 100%Open 2015 Outcomes 18 February 2015 20 Outcomes Co-created a new open innovation strategy that was approved by CMO and currently in process of being implemented. 100’s of social media marketing insights codified and synthesised based on 10,000’s social media comments. New £10m ideas co-created with 5000 customers including an E.ON electric vehicle breakdown recovery service New LEGO Ideas platform with 500,000 customers leading to several of LEGO’s most profitable recent product launches. Flexible giving app co-created and prototyped with Oxfam donors and customers and now in process of being built. Successfully launched Somersby in Switzerland reaching 20% of the population without traditional media activity.
  • 21. 100%Open 2015 3 + 1 18 February 2015 21 1. What three things could we take from these case studies? 2.What one thing does not apply from these case studies and why?
  • 23. 1. Setting the innovation strategy – Vectors, Co-Lab Test 2. Finding unmet needs – Personas, Unmet Needs, Blueprint 3. Discovering new ideas – Co-Creation Techniques, Ideas Jam, Insight Crowd 4. Building prototypes – Prototyping Techniques, Prototype Evaluator 5. Developing propositions – IP Strategy Tool, Airlock, Sketch Templates 6. Making business models – Open Innovation Metrics, Business Model Canvas
  • 24. 100%Open 2015 100%Open Toolkit 18 February 2015 24 www.toolkit.100open.com
  • 26. 100%Open 2014 Thank You 18 February 2015 26 Roland Harwood Co-Founder & Managing Partner 100%Open | Somerset House | London | WC2R 1LA | UK Phone: +44 (0)20 7759 1050 | +44 (0)7811 761 435 Email: roland@100Open.com Web: www.100Open.com Twitter: @rolandharwood @100Open