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100%Open 2013
Open Innovation Accelerator
Roland Harwood, 100%Open
5 June 2013 1
© 100%Open 2012
Driving Growth through Supply Chains
05/06/2013 2
How open innovation
can deliver growth
through collaboration
along and across the
supply chain?
© 100%Open 2012
Open Innovation
05/06/2013 3
Innovating with partners
by sharing the risks
and the rewards.
© 100%Open 2012
Open Up
405/06/2013
“No matter who you
are, most of the smartest
people work for
someone else.”
Bill Joy, Sun Microsystems
100%Open 2013
3 Minute Joint Venture
1. Explain what you do.
2. Find out what your partner does.
3. Agree what you could do together.
4. Give your joint venture a name.
100%Open 2013 6
Case Study 1 – The LEGO Group
5 June 2013
We helped LEGO create their open innovation strategy and develop an ideas
platform rolled out to all employees and to an external community of 280,000 people.
100%Open 2013 7
Case Study 2 – P&G
5 June 2013
We developed the Airlock for P&G to source new $100m opportunities. It enabled
product designers insight into their requirements through a confidential process.
100%Open 2013 8
Case Study 3 - Orange
5 June 2013
We helped Orange develop two open innovation and crowdsourcing programmes
creating a new service, Fun Finder, and a new Giving App, Do Some Good.
100%Open 2013 9
Case Study 4 – E.ON
5 June 2013
Home of the Future was a service innovation competition with 45,000 customers,
linked to a Channel 4 TV programme, that lead to 8 x £10m propositions.
© 100%Open 2012
Case Study 5 - Oxfam
We worked with Oxfam to train their senior leadership team in innovation and to
design a new innovation toolkit and internal innovation platform.
05/06/2013 10
© 100%Open 2012
“It’s not the big that
eat the small… it’s the
fast that eat the slow.”
Laurence Haughton
5 June 2013 11
The Agile Enterprise
© 100%Open 2012
Three Live Briefs
1. P&G – What portable oral care products
or technologies can be used during
everyday activities, including travel.
2. Anatomical Concepts – How can we
better use assistive equipment by
delivering personal services to people
with disabilities, at scale & at a distance?
3. LEGO – How can we enrich, expand and
extend the core build and post build
experience? How can we make it more
diverse, compelling and connected?
05/06/2013 12
100%Open 2013
To change image Right click it and
choose Change Picture and Sent to Back
Investable Proposition Template
Idea
Innovation Brand Name:
Please sign here:
What’s the idea in a nutshell?
Why is it different?
New Feature
Describe the new technology,
service or behaviour that
we’re introducing.
Model
Who will benefit and how?
How is it sustainably financed?
What might go wrong?
Plan
How will we launch this?
Which partners will do what when?
What resources are needed now?
100%Open 2013
60 second feedback
5 June 2013 14
Three Live Briefs
© 100%Open 2012
Pitching to Corporates
05/06/2013 15
100%Open 20135 June 2013 16
100%Open Union Network
3i, 3M, Abercrombie & Fitch, ABTA, AgeUK, AHL Man Group, Altran, Amazon, American Express, Anglian
Water, Arts and Business, ARUP, ASDA, Associated British Foods, Asthma
UK, Asus, Atkins, Avanade, Aviva, Bacardi Martini, BAE Systems, Bank of America, Barclaycard, Barclays
Bank, BAT, BBC, BCS, BG Group, Big Society Network, Boots, BP, British Gas, British Library, British
Museum, Broadcom, BskyB, BT Group, Cadbury's, Cambridge University, Cambridge Wireless, Campbells
Soup, Cancer Research UK, Canon, Capital One, Catapult Venture Managers, Centrica, Charities Aid
Foundation, Children's Society, Cisco Systems, Citigroup, Clorox, Comic Relief, Coventry University, Crown
Estates, Crown Packaging, Danone, Deloitte, DCLG, Design Council, Detica, Deutsche
Telekom, Diageo, Discovery Channel, Dow Corning Ltd, Dyson, E.ON, EDF Energy, England & Wales Cricket
Board, Ericsson, Everything Everywhere, Faber & Faber, Filtrona, Financial, Times, Findus
Group, Finmeccanica, France Telecom, Fujitsu, GE, General Mills, Givaudan
Flavours, Goodyear, Google, GroupAMA, GSK, Haier, Herman Miller, Home Retail Group, Honeywell, HP
Labs, IBM, Infineum, Infosys, Institution of Civil Engineers, Intel, Interface, Invensys, IPSO Ventures, JWT
London, Kimberly-Clark, KPMG, Kraft Foods, lastminute.com, LEGO, Lilly, Linde, Lloyds Banking
Group, Logica, Lombard, London Business School, LSE, Lufthansa, M&G Investments, Marie Curie, Marks &
Spencer, MARS, MBDA, McLaren Applied Technologies, Media Trust, Mencap, Merism Capital, Merlin
Entertainments Group, Microsoft, Mind, Mobile VCE, MOD Centre for Defence Enterprise, Mozilla, MTI
Partners, National Express, National Theatre, National Trust, NATS, Natwest, NEC Europe
Ltd, NESTA, Nestle, News International, NHS, Nike, Nokia, Northgate, Novartis, NSPCC, O2, Octopus
Ventures, Orange, Ordnance Survey, Organix, Oxfam, Oxford Technology, PACE, Pay Pal, Pearson, Pepsi
Co, Pera, Pernod Ricard, Pfizer, Philips, Premier Foods, Prince's Trust, Procter &
Gamble, Productiv, PWC, Qinetiq, Qualcomm, Random House, Reckitt
Benckiser, Rethink, Riverside, RNIB, Rolls-Royce Group, Royal Bank of Scotland Group, Royal Mail, Royal
Pharmaceutical Society, RSA, SABIC, Samsung Electronics, Save the Children, Scottish Water, Seraphim
Capital, Severn Trent, Siemens, Sony, Sport England, Swisscom, Tate & Lyle, Taylor Wimpey, Technology
Strategy Board, Tesco, THT, UK Green Building Council, UKTI, UKTV, Unilever, Unipart, United
© 100%Open 2012
Ideas are Worthless
05/06/2013 17
Innovation is Valuable
© 100%Open 2010
Give > Get
05/06/2013 18
Generosity is like compound interest…
© 100%Open 201205/06/2013 19
The art of conversation
Don’t Pitch Me Bro
© 100%Open 2012
Lost in Translation
05/06/2013 20
NAPs
© 100%Open 2012
Find safe space to collaborate
05/06/2013 21
Address IP before, during and after
© 100%Open 201205/06/2013 22
Customise your pitch
Tailor Made
© 100%Open 2012
Source Code
05/06/2013 23
Understand procurement processes
© 100%Open 2012
Make your partner look good
05/06/2013 24
Better Together
© 100%Open 2012
Observe the Speed Limit
05/06/2013 25
Don’t run faster than the other can walk
© 100%Open 201205/06/2013 26
Finding the right front door
Knock Knock! Who’s There?
© 100%Open 2012
2 Degrees of Separation
1. Think of a project or
problem you are working on
right now where it would
really help to be introduced
to a specific person or
organisation.
2. Introduce yourself briefly
and share the name of who
you are trying to reach and
why they want the
introduction.
3. Does anybody else know
that person or organisation
directly, or else might know
how to reach them?
05/06/2013 27
100%Open 20135 June 2013 28
Two Models of Open Innovation
• Starts with ‘what’ question: an innovation
brief detailing a specific unmet need
• Is a competitive marketplace amongst
customers, suppliers or users
• The innovation process is mediated by a
Trusted Agent
• Innovations are extracted through a
linear process
• Tend to be internal routes to market (e.g.
license deals)
Discover
• Starts with a ‘who’ question: finding
partners to explore a broad opportunity
• Is a cooperative community & process
, with customers, suppliers or users
• The innovation process is facilitated
through a Catalyst
• Innovations are built using an iterative
process
• Tend to be external routes to market (e.g.
joint ventures)
Jam
© 100%Open 201201/08/2012 29
100%Open Innovation Process
Explore Extract Exploit
Identify Interesting Questions and
explore potential answers.
Select the best innovations and
potential partners.
Prototype and take investable
propositions to market.
© 100%Open 2011
Open Business Models & Buzzwords
05/06/2013 30
Co-Creative
Collaborative
Cooperative
Closed
Joint R&D
Paywall
Crowd-sourcing
Delivery partnership
Proprietary supplier
Joint venture
Alliance
Open source
Creative commons
Minority stake
Copyright
Co-branding
Spinout
Majority stake
Acquisition
Market
research
Kaizen
Membership org.
Peer to peer
Design platform
Freemium
Group buying
Communities of interest
Merger
Cross licensing
Franchise
Profit share
R&D
© 100%Open 2011
Open Innovation Blueprint
05/06/2013 31
Who? Who should we innovate with and for whom? Employees,
customers, clients, brands, universities, suppliers?
What? What are our open innovation challenges? Which unmet
needs that lend themselves to a collaborative approach?
Where? Where are we going to look for new opportunities? In
existing and adjacent markets and geographies?
Why? Why are we doing this and what is the incentive for our
intended partners? To drive revenues or shift perceptions?
How? How will the process work? Online/Offline? How fast?
Business model? By what criteria will we make decisions?
© 100%Open 201005/06/2013 32
Lessons Learned
Conversations first,
then relationships,
then transactions.
© 100%Open 200905/06/2013 33
Lessons Learned
“Innovation is a
U-Shaped Process.”
Paul Vanags
© 100%Open 2012
Lessons Learned
3405/06/2013
“Innovation is a by-product
of engaged networks.”
Verna Allee
100%Open 2013
Thank You
5 June 2013 35
Roland Harwood
Co-Founders & Partner
100%Open | Somerset House | South Building | London | WC2R 1LA
Phone: +44 (0)20 78133 1006 | +44 (0)7811 761 435
Email: roland@100Open.com
Web: www.100Open.com
Twitter: @100Open

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Goldman Sachs 10,000 Small Businesses Alumni Event

  • 1. 100%Open 2013 Open Innovation Accelerator Roland Harwood, 100%Open 5 June 2013 1
  • 2. © 100%Open 2012 Driving Growth through Supply Chains 05/06/2013 2 How open innovation can deliver growth through collaboration along and across the supply chain?
  • 3. © 100%Open 2012 Open Innovation 05/06/2013 3 Innovating with partners by sharing the risks and the rewards.
  • 4. © 100%Open 2012 Open Up 405/06/2013 “No matter who you are, most of the smartest people work for someone else.” Bill Joy, Sun Microsystems
  • 5. 100%Open 2013 3 Minute Joint Venture 1. Explain what you do. 2. Find out what your partner does. 3. Agree what you could do together. 4. Give your joint venture a name.
  • 6. 100%Open 2013 6 Case Study 1 – The LEGO Group 5 June 2013 We helped LEGO create their open innovation strategy and develop an ideas platform rolled out to all employees and to an external community of 280,000 people.
  • 7. 100%Open 2013 7 Case Study 2 – P&G 5 June 2013 We developed the Airlock for P&G to source new $100m opportunities. It enabled product designers insight into their requirements through a confidential process.
  • 8. 100%Open 2013 8 Case Study 3 - Orange 5 June 2013 We helped Orange develop two open innovation and crowdsourcing programmes creating a new service, Fun Finder, and a new Giving App, Do Some Good.
  • 9. 100%Open 2013 9 Case Study 4 – E.ON 5 June 2013 Home of the Future was a service innovation competition with 45,000 customers, linked to a Channel 4 TV programme, that lead to 8 x £10m propositions.
  • 10. © 100%Open 2012 Case Study 5 - Oxfam We worked with Oxfam to train their senior leadership team in innovation and to design a new innovation toolkit and internal innovation platform. 05/06/2013 10
  • 11. © 100%Open 2012 “It’s not the big that eat the small… it’s the fast that eat the slow.” Laurence Haughton 5 June 2013 11 The Agile Enterprise
  • 12. © 100%Open 2012 Three Live Briefs 1. P&G – What portable oral care products or technologies can be used during everyday activities, including travel. 2. Anatomical Concepts – How can we better use assistive equipment by delivering personal services to people with disabilities, at scale & at a distance? 3. LEGO – How can we enrich, expand and extend the core build and post build experience? How can we make it more diverse, compelling and connected? 05/06/2013 12
  • 13. 100%Open 2013 To change image Right click it and choose Change Picture and Sent to Back Investable Proposition Template Idea Innovation Brand Name: Please sign here: What’s the idea in a nutshell? Why is it different? New Feature Describe the new technology, service or behaviour that we’re introducing. Model Who will benefit and how? How is it sustainably financed? What might go wrong? Plan How will we launch this? Which partners will do what when? What resources are needed now?
  • 14. 100%Open 2013 60 second feedback 5 June 2013 14 Three Live Briefs
  • 15. © 100%Open 2012 Pitching to Corporates 05/06/2013 15
  • 16. 100%Open 20135 June 2013 16 100%Open Union Network 3i, 3M, Abercrombie & Fitch, ABTA, AgeUK, AHL Man Group, Altran, Amazon, American Express, Anglian Water, Arts and Business, ARUP, ASDA, Associated British Foods, Asthma UK, Asus, Atkins, Avanade, Aviva, Bacardi Martini, BAE Systems, Bank of America, Barclaycard, Barclays Bank, BAT, BBC, BCS, BG Group, Big Society Network, Boots, BP, British Gas, British Library, British Museum, Broadcom, BskyB, BT Group, Cadbury's, Cambridge University, Cambridge Wireless, Campbells Soup, Cancer Research UK, Canon, Capital One, Catapult Venture Managers, Centrica, Charities Aid Foundation, Children's Society, Cisco Systems, Citigroup, Clorox, Comic Relief, Coventry University, Crown Estates, Crown Packaging, Danone, Deloitte, DCLG, Design Council, Detica, Deutsche Telekom, Diageo, Discovery Channel, Dow Corning Ltd, Dyson, E.ON, EDF Energy, England & Wales Cricket Board, Ericsson, Everything Everywhere, Faber & Faber, Filtrona, Financial, Times, Findus Group, Finmeccanica, France Telecom, Fujitsu, GE, General Mills, Givaudan Flavours, Goodyear, Google, GroupAMA, GSK, Haier, Herman Miller, Home Retail Group, Honeywell, HP Labs, IBM, Infineum, Infosys, Institution of Civil Engineers, Intel, Interface, Invensys, IPSO Ventures, JWT London, Kimberly-Clark, KPMG, Kraft Foods, lastminute.com, LEGO, Lilly, Linde, Lloyds Banking Group, Logica, Lombard, London Business School, LSE, Lufthansa, M&G Investments, Marie Curie, Marks & Spencer, MARS, MBDA, McLaren Applied Technologies, Media Trust, Mencap, Merism Capital, Merlin Entertainments Group, Microsoft, Mind, Mobile VCE, MOD Centre for Defence Enterprise, Mozilla, MTI Partners, National Express, National Theatre, National Trust, NATS, Natwest, NEC Europe Ltd, NESTA, Nestle, News International, NHS, Nike, Nokia, Northgate, Novartis, NSPCC, O2, Octopus Ventures, Orange, Ordnance Survey, Organix, Oxfam, Oxford Technology, PACE, Pay Pal, Pearson, Pepsi Co, Pera, Pernod Ricard, Pfizer, Philips, Premier Foods, Prince's Trust, Procter & Gamble, Productiv, PWC, Qinetiq, Qualcomm, Random House, Reckitt Benckiser, Rethink, Riverside, RNIB, Rolls-Royce Group, Royal Bank of Scotland Group, Royal Mail, Royal Pharmaceutical Society, RSA, SABIC, Samsung Electronics, Save the Children, Scottish Water, Seraphim Capital, Severn Trent, Siemens, Sony, Sport England, Swisscom, Tate & Lyle, Taylor Wimpey, Technology Strategy Board, Tesco, THT, UK Green Building Council, UKTI, UKTV, Unilever, Unipart, United
  • 17. © 100%Open 2012 Ideas are Worthless 05/06/2013 17 Innovation is Valuable
  • 18. © 100%Open 2010 Give > Get 05/06/2013 18 Generosity is like compound interest…
  • 19. © 100%Open 201205/06/2013 19 The art of conversation Don’t Pitch Me Bro
  • 20. © 100%Open 2012 Lost in Translation 05/06/2013 20 NAPs
  • 21. © 100%Open 2012 Find safe space to collaborate 05/06/2013 21 Address IP before, during and after
  • 22. © 100%Open 201205/06/2013 22 Customise your pitch Tailor Made
  • 23. © 100%Open 2012 Source Code 05/06/2013 23 Understand procurement processes
  • 24. © 100%Open 2012 Make your partner look good 05/06/2013 24 Better Together
  • 25. © 100%Open 2012 Observe the Speed Limit 05/06/2013 25 Don’t run faster than the other can walk
  • 26. © 100%Open 201205/06/2013 26 Finding the right front door Knock Knock! Who’s There?
  • 27. © 100%Open 2012 2 Degrees of Separation 1. Think of a project or problem you are working on right now where it would really help to be introduced to a specific person or organisation. 2. Introduce yourself briefly and share the name of who you are trying to reach and why they want the introduction. 3. Does anybody else know that person or organisation directly, or else might know how to reach them? 05/06/2013 27
  • 28. 100%Open 20135 June 2013 28 Two Models of Open Innovation • Starts with ‘what’ question: an innovation brief detailing a specific unmet need • Is a competitive marketplace amongst customers, suppliers or users • The innovation process is mediated by a Trusted Agent • Innovations are extracted through a linear process • Tend to be internal routes to market (e.g. license deals) Discover • Starts with a ‘who’ question: finding partners to explore a broad opportunity • Is a cooperative community & process , with customers, suppliers or users • The innovation process is facilitated through a Catalyst • Innovations are built using an iterative process • Tend to be external routes to market (e.g. joint ventures) Jam
  • 29. © 100%Open 201201/08/2012 29 100%Open Innovation Process Explore Extract Exploit Identify Interesting Questions and explore potential answers. Select the best innovations and potential partners. Prototype and take investable propositions to market.
  • 30. © 100%Open 2011 Open Business Models & Buzzwords 05/06/2013 30 Co-Creative Collaborative Cooperative Closed Joint R&D Paywall Crowd-sourcing Delivery partnership Proprietary supplier Joint venture Alliance Open source Creative commons Minority stake Copyright Co-branding Spinout Majority stake Acquisition Market research Kaizen Membership org. Peer to peer Design platform Freemium Group buying Communities of interest Merger Cross licensing Franchise Profit share R&D
  • 31. © 100%Open 2011 Open Innovation Blueprint 05/06/2013 31 Who? Who should we innovate with and for whom? Employees, customers, clients, brands, universities, suppliers? What? What are our open innovation challenges? Which unmet needs that lend themselves to a collaborative approach? Where? Where are we going to look for new opportunities? In existing and adjacent markets and geographies? Why? Why are we doing this and what is the incentive for our intended partners? To drive revenues or shift perceptions? How? How will the process work? Online/Offline? How fast? Business model? By what criteria will we make decisions?
  • 32. © 100%Open 201005/06/2013 32 Lessons Learned Conversations first, then relationships, then transactions.
  • 33. © 100%Open 200905/06/2013 33 Lessons Learned “Innovation is a U-Shaped Process.” Paul Vanags
  • 34. © 100%Open 2012 Lessons Learned 3405/06/2013 “Innovation is a by-product of engaged networks.” Verna Allee
  • 35. 100%Open 2013 Thank You 5 June 2013 35 Roland Harwood Co-Founders & Partner 100%Open | Somerset House | South Building | London | WC2R 1LA Phone: +44 (0)20 78133 1006 | +44 (0)7811 761 435 Email: roland@100Open.com Web: www.100Open.com Twitter: @100Open