Main Takeaways: - Empathy, Curiosity, Bravery - Customer champion, Chief salesperson, Team leader

1. Building the Team of Your Dreams
by Typeform VP of Product
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2. Your Product Management
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3. Corporate Training
Level Up Your Team Management Skills
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6. How to build the team of
your dreams

7. The team of my dreams is:

8. Open and honest. Fearlessly transparent

9. Confident that we’re doing meaningful work

10. Trusted - inside and outside the team

11. Taking risks and learning new things

12. YOU ARE HERE
Image credit: European Space Agency

13. What your team
needs from you
● Customer champion
● Chief salesperson
● Team leader

14. How to build a
great team culture
1. Lead with empathy
2. Be curious
3. Be brave

15. Empathy
Your laser vision superpower

16. Example:
practicing
empathy for
senior execs

17. Field study
results:
Most senior execs:
● Trust you: don’t beat around
the bush
● Don’t care who did the work
● Care about the most important
problems
● Are on the hook to deliver
financial performance
● Know less than you do about
the topic

18. Curiosity
It’s not just for cats

19. Fun facts about
curiosity
(according to science!)
Curious people:
1. Bring more new ideas to
teams and organizations
2. Make fewer decision- making
errors
3. Reduce group conflict
4. Foster more-open
communication and better
team performance

20. And one
not-so-fun fact
(also science)
Curiosity drops 20% after 6 months
on a new job.

21. Bravery
“Courage is the most important of
all the virtues, because without
courage you can’t practice any
other virtue consistently.”
- Maya Angelou

22. Step 1:
Self-awareness
What are the motivations, fears and
needs of each person on your
team?
How do you and your team affect
each of your stakeholders?
What questions do you ask when
you don’t understand something?
How often do you speak up when
you have feedback and ideas?
Do you ask for feedback from
others?

23. Step 2:
ID your strengths and
weaknesses
Validate with your manager or
trusted peers and rate yourself:
Empathy
☆☆☆☆☆
Curiosity
☆☆☆☆☆
Bravery
☆☆☆☆☆

24. Step 3:
Make a plan
Look for opportunities to practice
the skills you want to develop.
If you find that you’re frustrated,
that’s a good time to come back to
these skills and techniques.

25. Empathy, Curiosity, Bravery
Your golden ticket to a great team.

26. What’s your
favorite grilled
cheese?
Mac n’ cheese grilled cheese.

27. Part-time Product Management
Training Courses
and Corporate Training
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