Jesus Rodriguez discusses building enterprise-ready mobile apps in the real world. He covers that enterprise mobile development is more complex than consumer apps due to additional considerations like data storage, identity management, push notifications, integration with cloud/enterprise systems, and MDM/MAM integration. The presentation provides solutions to common problems in enterprise mobile development through technology patterns and best practices.

1. Building Enterprise-Ready
Mobile Apps in the Real World:
A Deep Dive
Jesus Rodriguez, KidoZen

2. About Me
•
•
•
•
•
•
•
•
•
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Hackerpreneur
Co-Founder KidoZen, Inc
Co-Founder Tellago, Inc
Advisor to software companies(Microsoft, Oracle….)
Microsoft MVP, Oracle ACE
Board member
Speaker, Author
http://weblogs.asp.net/gsusx
http://jrodthoughts.com
http://kidozencom

3. About Today
• A quick view of enterprise mobile
development
• Consumer vs. enterprise mobile apps
• Enterprise mobile development patterns and
techniques

4. About Today
• Is about real world solutions, no theoretical
exercise
• Is about architecture best practices, not
product pitches

5. A Quick Story of Building Enterprise
Mobile Solutions

6. Mobility is Hot

7. And Obvious

8. We Can Build Apps
I want an
app!

9. And Be Rock Stars

10. After All….

11. We Have Great Mobile Development
Stacks

12. Let’s Build Mobile Solutions

13. Not so fast…

14. Just a few things to consider…

15. Storing Data

16. Mobile identity management

17. Cross platform push notifications

18. Integration with cloud services

19. Integration with enterprise systems

20. Integration with SaaS technologies

21. Consistent management experience

22. MDM, MAM integration

23. Manage and secure mobile business
data

24. How to efficiently distribute and test
my enterprise mobile app

25. What should I used to monitor the
performance of my enterprise mobile
apps?

26. Well…..That Sucks

27. As it turns out, building enterprise ready
mobile apps is a bit more complex than
just building mobile apps

28. Consumer vs. Enterprise Apps
Consumer
Apps
Enterprise
Apps

29. Do you need an enterprise mobile
strategy?

30. Ways to think about an enterprise
mobile strategy
• The excuse my idiot CIO used to delay the
mobile project
• The 300 page document we are paying <name
your favorite analyst firm here> for
• The latest buzzword our executives care about
• A series of technology and architecture
building blocks and processes used to enable
the implementation of enterprises mobile
solutions

31. The Building Blocks of an Agile
Enterprise Mobility Strategy

32. A Few Helpful Mobile Tech Trends
•
•
•
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Mobile device management
Enterprise app stores
Enterprise mobile backend as a service
Mobile test clouds

33. Mobile Device Management
• Problem: How to I manage and control mobile
devices in my organization?
• Manage and secure connected devices
• Apply security and access control policies at
the device level
• Cloud or on-premise deployments
• Interesting players: Airwatch, Good, Mobile
Iron, Citrix Xen Mobile, Mocana…..

34. Mobile Application Management
• Problem: I would like to manage the
enterprise mobile apps distribute in my
enterprise
• Enterprise app stores
• Manage and control distribution of enterprise
mobile applications
• Natural evolution for MDM technologies
• Interesting players: Apperian, Airwatch, Citrix
Xen-Mobile

35. Mobile Frontend Development
• Problem: What do we use to build mobile
apps?
• Native, hybrid and mobile-web models
• Built-once, deploy anywhere models: hybridinterpreted, cross-compiled
• Interesting players: Appcelerator, PhoneGap,
Sencha, Xamarin….

36. Mobile Backend Infrastructure
• Problem: How do I integrate my mobile apps
with my enterprise systems?
• Mobile middleware platforms
• Horizontal mobile capabilities
• Cloud and on-premise deployments
• Interesting players: KidoZen, FeedHenry, IBM
Worklight

37. Mobile Testing
• Problem: How do I test and distribute my
enterprise mobile applications?
• Unit, functional and end-user testing
• Carrier, networks and device testing
• Manual and automated
• Interesting players: uTest, Perfecto Mobile

38. Mobile App Performance
Monitoring
• Problem: Can I know how my mobile app is
working?
• Performance, usage and app crash monitoring
• Consumer and enterprise based
• Cloud deployments
• Interesting players: Crittercism, NewRelic for
mobile apps

39. Building Enterprise Ready Mobile
Apps: A Problem Solution Approach

40. Problem: All my enterprise mobile apps
need to store data and my DBA hates
me

41. Solution: Leverage an per appisolated storage model

42. Per App Isolated Storage
My Cloud Mobile Services
Storage
Storage
Service
Storage
Storage
String theObject = "{JSON PayLoad}";
_application.getObjectSet("name").Save(theObject);

43. Problem: I would like users to
authenticate to the mobile app using their
corporate credentials but my mobile
developers can’t spell Active Directory

44. Solution: Use a mobile-first identity
federation pattern

45. Mobile-First AD Authentication
My Cloud Services
Auth Service
u
Tr
st
NSString * uN=@"John Doe"
NSString * psw=@"secret"
Identity * userIdentity = [application Login:@"ADFS“
user:uN andPassword:psw];
Corp Network
Active
Directory

46. Problem: AD authentication is great! But is
there a way that my users don’t have to
re-authenticate with each mobile app?

47. Solution: Implement a token
reusability pattern

48. Mobile-First SSO
MBaaS
Auth Service
u
Tr
st
NSString * uN=@"John Doe"
NSString * psw=@"secret"
Identity * userIdentity = [application Login:@"ADFS“
user:uN andPassword:psw];
App1
App2
Token
Cache
Corp Network
Active
Directory

49. Problem: Can I enable multi-factor
authentication across my different mobile
apps

50. Solution: Extend your mobile
authentication service with multi-factor
capabilities

51. Mobile-First SSO
My Cloud Services
Auth Service
Multi-Auth
Service(App1: yes,
App2: no
u
Tr
st
NSString * uN=@"John Doe"
NSString * psw=@"secret"
Identity * userIdentity = [application Login:@"ADFS“
user:uN andPassword:psw];
App1
App2
Token
Cache
Corp Network
Active
Directory

52. Problem: Can I enable push
notifications across different devices?

53. Solution: Use a push notifications
brokered service

54. Mobile Push Notifications Broker
My Cloud Services
Push Notification
Service
Var channel= _application.pubSub.Subscribe(“channel name”);
channel.Send({message});

55. Problem: How to efficiently exchange data
between my enterprise mobile apps

56. Solution: Implement an inter-app
publish subscribe pattern

57. Inter-App Messaging Passing Pattern
App1
_application.pubSub.Publish(“channel name”);
application.pubSub.Publish(“channel name”);
Shared
Shared
Memory
App2
_application.pubSub.Subscribe(“channel name”);
_application.pubSub.Subscribe(“channel name”);
Mobile
Mobile
DB
DB

58. Problem: How can I integrate my
enterprise mobile apps with my line of
business systems

59. Solution: Implement a mobile line of
business connector pattern

60. Mobile LOB Connector
My Cloud Services
SF.com
Connector
Enterprise System
Service
Var mySAP= App.Services(‘SP’).Login({credentials});
Var mySF= App.Services(‘SF’).Login({credentials});
mySAP.Invoke(‘GetItems’, {parameters});
mySF.Invoke(‘GetLeads’, {parameters});
Corp Network
SAP
Connector

61. Problem: My enterprise systems are
having performance issues handling
mobile consumers

62. Solution: Implement a mobile first
data cache

63. Mobile LOB Connector with Data Caching
My Cloud Services
SF.com
Connector
Enterprise System
Service
Mobile Data Cache
Var mySAP= App.Services(‘SP’).Login({credentials});
Var mySF= App.Services(‘SF’).Login({credentials});
mySAP.Invoke(‘GetItems’, {parameters});
mySF.Invoke(‘GetLeads’, {parameters});
Corp Network
SAP
Connector

64. Problem: The performance of my mobile
apps varies according to the user location

65. Solution: Implement a locationaware traffic optimization model

66. GEO-Aware Mobile Infrastructure
My Mobile Services
GEO Traffic Manager
Data Center 1
Data Center 1
Mobile Services
Mobile Services
Enterprise App Center
Enterprise App Center
Mobile Web Server
Mobile Web Server
App Storage
Replication
App Storage

67. Problem: I would like to exchange data
between my apps deployed across
different devices

68. Solution: Implement a mobile-first
publish subscribe model

69. Mobile-First Event-Based Messaging
My Cloud Services
Channel
Mobile Event
Service
_application.pubSub.Publish(
“channel name”, {message});
Channel
_application.pubSub.Subscribe(
“channel name”);

70. Problem: I would like to secure the
business data sets used by my enterprise
mobile apps

71. Solution: Implement a mobile-first
data access policies

72. Mobile Data Management
My Cloud Services
SF.com
Connector
Enterprise System
Service
Var mySAP= App.Services(‘SP’).Login({credentials});
Var mySF= App.Services(‘SF’).Login({credentials});
mySAP.Invoke(‘GetItems’, {parameters});
mySF.Invoke(‘GetLeads’, {parameters});
• Is the mobile user
accessing the data from
a valid location
• Is the IOS device jailbroken?
• Does the data need to be
encrypted?
• Does the data source
requires dual factor
verification
Corp Network
SAP
Connector

73. Problem: How can I protect the
business data stored in the device?

74. Solution: Encrypt the data using a
temporary trusted key based on the
user’s identity

75. Protecting In-Device Mobile Business
Data
My Cloud Services
SF.com
Connector
Enterprise System
Service
Auth Service
Var mySAP= App.Services(‘SP’).Login({credentials});
Var mySF= App.Services(‘SF’).Login({credentials});
mySAP.Invoke(‘GetItems’, {parameters});
mySF.Invoke(‘GetLeads’, {parameters});
Encrypted Data
Encrypted Data
Cache
Cache
Corp Network
SAP
Connector

76. Problem: How can I efficiently test my
enterprise mobile apps

77. Solution: Consider leveraging a mobile
test cloud to test across different
carriers, networks and devices

78. Mobile Test Cloud
Mobile Test Cloud
Test Cases
App1
Target Carriers
Target Networks
Target Devices
App1

79. Problem: How can my enterprise apps
recover from unexpected errors?

80. Solution: Leverage a mobile crash
logging service

81. Mobile Logging Service
My Cloud Mobile Services
Logs
Logging
Service
App1
Crash Log
Collector
Logs
Logs

82. Problem: I have a lot of mobile-web
applications but my MDM tools only work
with native apps

83. Solution: Consider an on-demand
hybrid solution

84. On-Demand Hybrid App Building
Mobile
Web App1
PhoneGap
Build
Hybrid App
MDM
Platform

85. Other Enterprise Mobile Best
Practices
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Enterprise App Stores
Cross platform implementations
Continuous integration
Over the air deployment
Compliance
Mobile HTML5 Hosting

86. Summary
• The are fundamental differences between consumer and
enterprise mobile apps
• An agile enterprise mobile strategy is about establishing
the right technology building blocks to enable the
implementation of mobile apps within an organization
• Establishing the right patterns in areas such as mobile
frontend dev, backend integration, testing, monitoring,
security, etc is essential to enable agility in mobile app
development
• Backend integration is the number 1 challenge of
enterprise mobile infrastructures

87. Thanks
jr@kidozen.com
http://www.kidozen.com
http://jrodthoughts.com
http://twitter.com/#!/jrodthoughts
http://weblogs.asp.net/gsusx