Building Centaurs
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This document discusses designing human-AI interactions and relationships. It contains several sections: 1. An introduction to different types of AI capabilities such as computer vision, natural language processing, audio processing, and more. 2. Methods for designing effective partnerships between humans and AI, including discovering new strategies, focusing on the interaction process, and considering AI as a teammate. 3. Activities and exercises for multidisciplinary teams to better define the human-AI relationship and develop a common language, such as by matching human-centered terms to data-science terms.
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Building Centaurs
- 1. BUILDING CENTAURS Connor Upton & Gemma Gallagher Designing Human/AI Interaction
- 2. THE TRAIN HAS LEFT THE STATION… WHAT IT DOES, NOT HOW IT WORKS WHY CAN’T WE JUST GET ALONG? WHERE ARE YOUR PRINCIPLES? YOU SAY TOM-AH-TO … HOW WE’RE THINKING?
- 3. THE TRAIN HAS LEFT THE STATION DESIGN & AI AT THE DOCK What is AI Anyway? Robot Product Worker Creator Influencer Source: https://www.youtube.com/watch?v=jY7cFzQfAJk
- 4. WE ARE MORPHING SO FAST THAT OUR ABILITY TO INVENT NEW THINGS OUTPACES THE RATE WE CAN CIVILIZE THEM. KEVIN KELLY, THE INEVITABLE
- 5. DESIGN & AI AT THE DOCK DESIGN & AI AT THE DOCK WHAT IT DOES, NOT HOW IT WORKS DESIGN & AI AT THE DOCK
- 6. SEE Computer Vision READ Natural Language Processing HEAR Audio Processing CONNECT Graph Analysis RATIONALISE Analyse, Predict, Recommend TOUCH Robotics DESIGN & AI AT THE DOCK
- 7. SEEING AT SCALE DESIGN & AI AT THE DOCK COMPUTER VISION A.I. IN CONTENT MODERATION Augmenting human inspection Improving coverage Reducing stress
- 8. SEE Computer Vision READ Natural Language Processing HEAR Audio Processing CONNECT Graph Analysis RATIONALISE Analyse, Predict, Recommend TOUCH Robotics DESIGN & AI AT THE DOCK
- 9. READING VOLUMES DESIGN & AI AT THE DOCK NATURAL LANGUAGE PROCESSING OPEN SOURCE INTELLIGENCE Identify radicalization risk Meme discovery
- 10. SEE Computer Vision READ Natural Language Processing HEAR Audio Processing CONNECT Graph Analysis RATIONALISE Analyse, Predict, Recommend TOUCH Robotics DESIGN & AI AT THE DOCK
- 11. DESIGN & AI AT THE DOCK LISTENING AUTOMAGICALLY AUDIO PROCESSING NEXT GEN COMMAND CENTRE Augmented emergency dispatch Speech to text Human AI task allocation
- 12. AI CREATIVE MATRIX Objective: Encourage ideation of novel applications of AI to pain points Time: 60 min People: Groups of 5 -6 participants and facilitator Materials: A.I. Micro lectures with example video, matrix template, Whiteboard Post its, sharpies, stop watch Process: On a wall a matrix is created with series of problem statements on the horizontal and a six AI capabilities on the vertical namely seeing, hearing, reading, connecting, rationalising and touching. One after the other the the facilitator presents a short lecture and example video on each topic which is directly followed by a 3 minute silent ideation by the participants. Ideas are written on post it and placed directly on the matrix.
- 13. DESIGNING CENTAUR SYSTEMS DESIGN & AI AT THE DOCK 1. Discover New Strategies 2. Improve Performance 3. Focus on Interaction Process Weak human + Machine + Better Process Strong human + Machine + Inferior Process [ Gary Kasparov ]
- 14. DESIGN & AI AT THE DOCK Data Models ExperiencesUser Service Design Approach Data Science Approach Living Services
- 16. WHY CAN’T WE JUST GET ALONG? DESIGN & AI AT THE DOCK DEFINING THE HUMAN/AI RELATIONSHIP
- 17. A.I. SUPPORTED SOLUTIONS NEED SYSTEMS LEVEL THINKING DESIGN & AI AT THE DOCK THERE’S NO SUCH THING AS HUMAN ERROR THERE’S JUST DESIGN ERROR
- 18. DEFINING THE HUMAN/AI RELATIONSHIP
- 19. DEFINING RELATIONSHIPS Objective: Explore the relationship between human and A.I. agents involved in a system and consider moments of interaction Time: 20 min People: Groups of 5 -6 participants and facilitator Materials: Concepts for A.I. enables products or services Relationship Vectors Chart Process: As a group discuss the product or service concept identifying the independent tasks and the points of interaction between the human and A.I. Sketch on the chart the strength of the relationship for each vector
- 20. WHERE ARE YOUR PRINCIPLES DESIGN & AI AT THE DOCK REFINING THE HUMAN/AI INTERACTION THINKING OF A.I. AS A TEAMMATE
- 21. WHAT QUALITIES DO YOU ADMIRE IN YOUR TEAMMATES? DESIGN & AI AT THE DOCK YOU NEED TO DESIGN THESE QUALITIES INTO YOUR SOLUTIONS THEY DON’T COME FOR FREE
- 22. DESIGNING JOINT COGNITIVE SYSTEMS DESIGN & AI AT THE DOCK Communication Expertise Adaptability Efficiency Spontaneity Creativity Responsiveness Resilience Feedback Directability Observability Self-Improvement DESIGN PRINCIPLETEAMMATE QUALITY
- 23. ALIGNING HUMAN/DATA TERMS Objective: Get multidisciplinary teams to develop a common language when Time: 15 min People: Groups of 5 -6 participants and facilitator Materials: Machine Learning 101 Deck One pack of Human / Data term cards Process: • After the ML101 presentation participants gather around a table in mixed teams of 4-5 people. • Facilitators distribute two decks of cards on each table. Note: the white deck defines the human terms and the black deck defines the data terms. • Each team must discuss and match or co-ordinate the design definitions to the technical definitions.
- 25. THANK YOU