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物聯網產品體驗設計架構 | A Conceptual Framework for IoT Product Experience Design
The document discusses a conceptual framework for designing Internet of Things (IoT) products, emphasizing the importance of user-centered design and meaningful experiences. It outlines various design approaches, including contextual design, industrial design, information design, and service design, while advocating for a focus on how everyday users interact with IoT technologies. The text highlights that effective design should cater to user needs and create engaging and intelligent services through interconnected objects.
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物聯網產品體驗設計架構 | A Conceptual Framework for IoT Product Experience Design
- 1. A Conceptual Framework forIoT Product Experience Design 物聯網產品 體驗設計架構 2014 / 11 / 15 HCI: Well-being Space Workshop 2014 National Yunlin University of Science & Technology
- 2. Ting-Han Daniel Chen種子森林在做以下的設計研究: Entrepreneurial Prototyping 創業雛形 Enterprise Transformation 事業轉型 Enterprise Facelift 事業整型 Design Intervention 設計干預 Design Academics 設計學術 現任 / 種子森林設計開發有限公司 設計總監 元智大學資傳系 兼任講師 台灣互動設計協會 理事
- 3. Telit – Aday in the life of the Internet of Things by Telit Wireless Solutions https://www.youtube.com/watch?v=fFqEx--b7hU
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- 6. they would all lookthe same. However, without design…
- 7. So, let’s putdesign first.
- 8. who are wedesigning for?
- 11.
- 12. So…what is IoTthen?
- 13. The cover ofthe book: Designing The Internet of Things, written by Adrian McEwen & Hakim Cassimally (2013)
- 14. After: Adrian McEwen &Hakim Cassimally (2013) Designing The Internet of Things, p.11
- 15. How shall wedesign IoT for people (user)?
- 17. An IoT engineer /designer always focus on here.
- 19. However, everyday people (user)’sfocus is on here.
- 20. However, everyday people (user)’sfocus is on here. The technology-rooted industry has put the wrong focus for so long.
- 21. Designing IoT should bemore about designing the that incorporates controllers, sensors, and actuators, and connects to the Internet.
- 24. Don knows alot about designing physical objects.
- 25. A Conceptual Framework forIoT Product Experience Design 物聯網產品 體驗設計架構
- 26.
- 27. A physical object ofIoT What’s the user experience of IoT?
- 30. An IoT product experience Contextualexperience Physical experienceInformation experience Interaction experience Service experience
- 31. Contextual experience Physical experienceInformationexperience Interaction experience Service experience A meaningful / reasonable context, place, activity… An IoT product experience
- 32. Contextual experience Physical experienceInformationexperience Interaction experience Service experience A meaningful / reasonable context, place, activity… An IoT product experience Form, material, mechanics, etc.
- 33. Contextual experience Physical experienceInformationexperience Interaction experience Service experience A meaningful / reasonable context, place, activity… An IoT product experience Form, material, mechanics, etc. Useful information, less is more, data visualization…
- 34. Contextual experience Physical experienceInformationexperience Interaction experience Service experience A meaningful / reasonable context, place, activity… An IoT product experience Form, material, mechanics, etc. Foreground and background Useful information, less is more, data visualization…
- 35. Contextual experience Physical experienceInformationexperience Interaction experience Service experience A meaningful / reasonable context, place, activity… An IoT product experience Form, material, mechanics, etc. Foreground and background Eco-systems, fluidity in accessing among different touch-points Useful information, less is more, data visualization…
- 36.
- 37. Contextual Design (CD)is a user-centered design process developed by Hugh Beyer and Karen Holtzblatt. It incorporates ethnographic methods for gathering data relevant to the product via field studies, rationalizing workflows, and designing human-computer interfaces. In practice, this means that researchers aggregate data from customers in the field where people are living and applying these findings into a final product.
- 38. Contextual Design (CD)is a user-centered design process developed by Hugh Beyer and Karen Holtzblatt. It incorporates ethnographic methods for gathering data relevant to the product via field studies, rationalizing workflows, and designing human-computer interfaces. In practice, this means that researchers aggregate data from customers in the field where people are living and applying these findings into a final product. Process Overview: 1. Collecting data - contextual inquiry 2. Interpretation 3. Data Consolidation 4. Visioning 5. Storyboarding 6. User Environment Design 7. Prototyping
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- 41. Industrial design (ID)is the professional service of creating and developing concepts and specifications that optimize the function, value and appearance of products and systems for the mutual benefit of both user and manufacturer. Industrial Designers Society of America
- 44.
- 45. Information design isthe practice of presenting information in a way that fosters efficient and effective understanding of it. The term has come to be used specifically for graphic design for displaying information effectively, rather than just attractively or for artistic expression. Information design is closely related to the field of data visualization and is often taught as part of graphic design courses.
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- 49. Interaction Design (IxD)defines the structure and behavior of interactive systems. Interaction Designers strive to create meaningful relationships between people and the products and services that they use, from computers to mobile devices to appliances and beyond. Interaction Design Association
- 50. The design ofa pen that responds to stressful behavior (After: ID-StudioLab @ TU Delft | Faculty of IDE)
- 52. More to seeat Microinteractions: Designing with Details (2013) by Dan Saffer http://microinteractions.com/what-is-a-microinteraction
- 53.
- 54. Service design isthe activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers. Service Design Network
- 57.
- 58. Addicted Products TU Delft/ Haque Design Research (NL) http://awards.ixda.org/entry/2014/addicted-products
- 59. Contextual design Physical designInformationdesign Interaction (behavior) design Service design A meaningful / reasonable context, place, activity… Form, material, mechanics, etc. Foreground and background Eco-systems, fluidity in accessing among different touch-points Useful information, less is more, data visualization…
- 60. Haggle-O-Tron by the Internetof Second Hand Things team @ Edinburgh College of Art https://www.youtube.com/watch?v=tPW-t5kNh5Q
- 61. Contextual design Physical designInformationdesign Interaction (behavior) design Service design A meaningful / reasonable context, place, activity… Form, material, mechanics, etc. Useful information, less is more, data visualization… Foreground and background Eco-systems, fluidity in accessing among different touch-points
- 63. What else IoTcould be?
- 64. IoT (Internet ofToilet) Image: dirtyboxface/Flickr What Your Toilet Could Detect: Early Pregnancy Detection Bacterial Infections PSA Levels Are High, Gents It’s Hangover Time Key Indicators on Health
- 66.
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- 70. Different protocols andstandards…
- 71.
- 72. After: Design InteriorCollection - Designers Chair Vol.7 Different function/mechanism/behavior designs…
- 73. After: Design InteriorCollection - Designers Chair Vol.7 How?
- 74. We may notachieve a world of Internet of Everything …
- 75. But we maycreate Internet of something that makes a better life. We may not achieve a world of Internet of Everything …
- 76. A Field Labfor IoT / Play Design Hotel
- 77. A Field Labfor IoT / Play Design Hotel
- 78. Play Design Hotelis a ‘physical object’- focused design hotel aiming at shaping engaging user experience.
- 79. We focus onphysical object first… our strategic approach
- 84. We focus onphysical object first… our strategic approach
- 85. And then weintroduce interactive objects to the room our strategic approach
- 88.
- 89.
- 90. And then weintroduce interactive objects to the room our strategic approach
- 91. Finally we arelooking forward to enabling objects to form a collective intelligent services by making them go online. our strategic approach
- 92. Finally we arelooking forward to enabling objects to form a collective intelligent services by making them go online. our strategic approach
- 95.
- 96. Welcome to visitus / design the future with us. Drop us an e-mail at info@soforest.tw Thanks for your attention.
- 97. Disclaimer: All visual materialsshown in this presentation are copyright to their respective owners.