Seth Reynolds (Principal Consultant for Systems Change at NPC) and Katie Turner (Deputy Head of Research at the Institute for Voluntary Action Research (IVAR)) share their insights and inspiration on how we can build on the adaptations and innovation shown so far this year, to influence and shape a better future for people and communities in Norfolk.
A VCSE Health and Social Care Assembly for Norfolk CANorfolk
Delegates found out how their organisations can work more closely and collaboratively with health and care partners within the emerging Integrated Care System through the new VCSE Assembly. The VCSE Assembly Steering Group spoke about developments over the past year, next steps for the future and how you can get involved.
Part of the Norfolk Annual VCSE Conference. Are you applying for funding for the first time? This session will help you understand what you need to consider before making an application, where to look for the funding you need and what to expect when you get it.
Demonstrating the impact and value of your vcse organisation CANorfolk
Part of CAN's 2020 Annual VCSE conference. This interactive session is designed to help you understand how you can demonstrate the value of what your organisation does. Led by Jenny Potkins (NCVO) and Paul Webb (MAP & Centre for Youth Impact) this session introduced how you can articulate the difference your organisation makes, and some of the processes and tools you can use to measure that difference.
Direction of Health and Social care in Norfolk CANorfolk
Jon Clemo (Chief Executive, Community Action Norfolk) facilitates a conversation with Melanie Craig (Chief Officer, Norfolk & Waveney Clinical Commissioning Group) and James Bullion (Executive Director, Adult Social Services, Norfolk County Council) on the direction of Health and Social Care in Norfolk based on questions received from the VCSE sector.
The economic impact of coronavirus means that many voluntary sector organisations will be going through a period of significant change over the coming months. For many of the hardest hit charities, the process of restructuring and making redundancies will sadly be inevitable. In this webinar we help organisations prepare for this context.
Slides from a webinar broadcast on 30 April 2020. Coronavirus has redefined the way many charities are operating with social distancing measures, a sudden reduction in resources combined with increased need. In this webinar we give you practical tips for some of the key things trustees should be thinking about, and signposting you to useful resources to help you navigate this uncertainty.
Watch the webinar: https://www.youtube.com/watch?v=34H_b2MtNxc
Covid-19 Webinar for Corporates: Rethinking Corporate Volunteering to support...Empact
The COVID-19 outbreak has undeniably impacted our social organisations – whether through a loss in donations or sales, cancellation of volunteering events, disruption in supplies, or forcing a push to innovate. As a result, non-profits and social enterprises are extremely concerned about their sustainability towards serving their respective communities.
In challenging times like these, corporates can definitely play a vital role in supporting these organisations by strengthening their capabilities and capacity through skills-based volunteering.
In this webinar, we share specific needs on-the-ground using the results of a Pulse Check conducted with our non-profit organisations and social enterprises. We also present corporate skills-based volunteering opportunities that may effectively contribute to their survival and sustainability.
A VCSE Health and Social Care Assembly for Norfolk CANorfolk
Delegates found out how their organisations can work more closely and collaboratively with health and care partners within the emerging Integrated Care System through the new VCSE Assembly. The VCSE Assembly Steering Group spoke about developments over the past year, next steps for the future and how you can get involved.
Part of the Norfolk Annual VCSE Conference. Are you applying for funding for the first time? This session will help you understand what you need to consider before making an application, where to look for the funding you need and what to expect when you get it.
Demonstrating the impact and value of your vcse organisation CANorfolk
Part of CAN's 2020 Annual VCSE conference. This interactive session is designed to help you understand how you can demonstrate the value of what your organisation does. Led by Jenny Potkins (NCVO) and Paul Webb (MAP & Centre for Youth Impact) this session introduced how you can articulate the difference your organisation makes, and some of the processes and tools you can use to measure that difference.
Direction of Health and Social care in Norfolk CANorfolk
Jon Clemo (Chief Executive, Community Action Norfolk) facilitates a conversation with Melanie Craig (Chief Officer, Norfolk & Waveney Clinical Commissioning Group) and James Bullion (Executive Director, Adult Social Services, Norfolk County Council) on the direction of Health and Social Care in Norfolk based on questions received from the VCSE sector.
The economic impact of coronavirus means that many voluntary sector organisations will be going through a period of significant change over the coming months. For many of the hardest hit charities, the process of restructuring and making redundancies will sadly be inevitable. In this webinar we help organisations prepare for this context.
Slides from a webinar broadcast on 30 April 2020. Coronavirus has redefined the way many charities are operating with social distancing measures, a sudden reduction in resources combined with increased need. In this webinar we give you practical tips for some of the key things trustees should be thinking about, and signposting you to useful resources to help you navigate this uncertainty.
Watch the webinar: https://www.youtube.com/watch?v=34H_b2MtNxc
Covid-19 Webinar for Corporates: Rethinking Corporate Volunteering to support...Empact
The COVID-19 outbreak has undeniably impacted our social organisations – whether through a loss in donations or sales, cancellation of volunteering events, disruption in supplies, or forcing a push to innovate. As a result, non-profits and social enterprises are extremely concerned about their sustainability towards serving their respective communities.
In challenging times like these, corporates can definitely play a vital role in supporting these organisations by strengthening their capabilities and capacity through skills-based volunteering.
In this webinar, we share specific needs on-the-ground using the results of a Pulse Check conducted with our non-profit organisations and social enterprises. We also present corporate skills-based volunteering opportunities that may effectively contribute to their survival and sustainability.
Here we share our progress on updating the Charity Governance Code. Hear from the Code steering group about changes that are being made to the Diversity and Integrity principles following its refresh.
The panel will share some of the proposed changes to the Integrity principle, offering a preview of the updates. They will also reflect on findings from engagement and the extended consultation on enhancements to the Diversity principle. This will be an opportunity for the steering group to share their learning, having listened to a range of experiences. It is also an opportunity to discuss best practice which has been identified through the revision work. Finally, the group will offer an update on next steps on the Code's revision.
This guide has been produced for Our Place areas who are implementing their Operational Plans, to support you to explore the reasons and uses for evaluation, and why it might help to add value to your work. It explores the principles that underpin robust (but realistic) evaluation, presenting guidelines that you can use to inform the development of your own evaluation plan.
We’ve put together this video guide to using the governance wheel to carry out a board effectiveness review. It will be most useful for trustees or staff who are undertaking a board review for their own charity and want to know how best to use the governance wheel to support them in this.
Realising the Value Stakeholder Event -Workshop: How does the system support Nesta
Workshop D - How does the system support communities/individuals and how could it do it better?
The levers and drivers that national bodies put in place and how these are used locally have a significant impact on working in partnership with communities and patients. These levers and drivers include regulation, targets, outcomes measures, financial flows, annual contracting cycles, clinical standards, workforce training and revalidation etc.
This workshop will draw upon your experience and evidence to address two questions:
How these levers and drivers get in the way of working in partnership with patients and communities?
What is the best blend of approaches to support commissioners and providers locally to harness the energy of patients and communities
Realising the Value Stakeholder Event - Workshop:Let's think in terms of beha...Nesta
Workshop B - Let's think in terms of behaviour: What changes do we want to see?
Participants will be shown how the Behavioural Insights Team approach projects in terms of targeting specific behaviours to change. Participants will then work together to do just this for the Realising the Value programme, thinking about what changes they would like to see amongst people, patients and practitioners. This will help form outcome measures for the RtV programme and will give participants a new way of thinking about making tangible change happen in their own organisations.
Designing a Crime Prevention Community Based Program - Abid Jan OttawaAbid Jan
Abid Jan (Ottawa) shares all key components of a crime prevention program from his experience of successfully implementing a crime prevention model in Ottawa.
Slides of NCVO webinar that took place on 24 June 2020 covering:
the general health and safety obligations to staff and volunteers, the key legal and practical issues employers need to consider and where to go for further support and guidance.
Watch the webinar: https://www.youtube.com/watch?v=RDBvyTIFTIc
Changing Cultures for Fast Changing Times .pptxAndrea Simon
This presentation is about how to change your culture during fast-changing times. I detail the power of the Organizational Culture Assessment Instrument (ocai-online.com)
There are three key themes:
1. How to make change your "friend."
2. Stop the pain of change by creating processes people can embrace.
3. How to rethink your business model for new business environments.
Learn how anthropologists view cultural shifts and how this can help you prepare for future uncertainties.
Service design: why haven't we changed the world yet?ThePublicOffice
We gave this 90 minute paper at the fabulous Service Design in Government 2016 conference, on March 9th 2016. By sharing the experiences we have had leading a very broad and deep innovation programme in Essex, we aim to shine a spotlight on what else needs to be built around service design, in order to create the sustained, radical shifts we want to see on the ground.
Here we share our progress on updating the Charity Governance Code. Hear from the Code steering group about changes that are being made to the Diversity and Integrity principles following its refresh.
The panel will share some of the proposed changes to the Integrity principle, offering a preview of the updates. They will also reflect on findings from engagement and the extended consultation on enhancements to the Diversity principle. This will be an opportunity for the steering group to share their learning, having listened to a range of experiences. It is also an opportunity to discuss best practice which has been identified through the revision work. Finally, the group will offer an update on next steps on the Code's revision.
This guide has been produced for Our Place areas who are implementing their Operational Plans, to support you to explore the reasons and uses for evaluation, and why it might help to add value to your work. It explores the principles that underpin robust (but realistic) evaluation, presenting guidelines that you can use to inform the development of your own evaluation plan.
We’ve put together this video guide to using the governance wheel to carry out a board effectiveness review. It will be most useful for trustees or staff who are undertaking a board review for their own charity and want to know how best to use the governance wheel to support them in this.
Realising the Value Stakeholder Event -Workshop: How does the system support Nesta
Workshop D - How does the system support communities/individuals and how could it do it better?
The levers and drivers that national bodies put in place and how these are used locally have a significant impact on working in partnership with communities and patients. These levers and drivers include regulation, targets, outcomes measures, financial flows, annual contracting cycles, clinical standards, workforce training and revalidation etc.
This workshop will draw upon your experience and evidence to address two questions:
How these levers and drivers get in the way of working in partnership with patients and communities?
What is the best blend of approaches to support commissioners and providers locally to harness the energy of patients and communities
Realising the Value Stakeholder Event - Workshop:Let's think in terms of beha...Nesta
Workshop B - Let's think in terms of behaviour: What changes do we want to see?
Participants will be shown how the Behavioural Insights Team approach projects in terms of targeting specific behaviours to change. Participants will then work together to do just this for the Realising the Value programme, thinking about what changes they would like to see amongst people, patients and practitioners. This will help form outcome measures for the RtV programme and will give participants a new way of thinking about making tangible change happen in their own organisations.
Designing a Crime Prevention Community Based Program - Abid Jan OttawaAbid Jan
Abid Jan (Ottawa) shares all key components of a crime prevention program from his experience of successfully implementing a crime prevention model in Ottawa.
Slides of NCVO webinar that took place on 24 June 2020 covering:
the general health and safety obligations to staff and volunteers, the key legal and practical issues employers need to consider and where to go for further support and guidance.
Watch the webinar: https://www.youtube.com/watch?v=RDBvyTIFTIc
Changing Cultures for Fast Changing Times .pptxAndrea Simon
This presentation is about how to change your culture during fast-changing times. I detail the power of the Organizational Culture Assessment Instrument (ocai-online.com)
There are three key themes:
1. How to make change your "friend."
2. Stop the pain of change by creating processes people can embrace.
3. How to rethink your business model for new business environments.
Learn how anthropologists view cultural shifts and how this can help you prepare for future uncertainties.
Service design: why haven't we changed the world yet?ThePublicOffice
We gave this 90 minute paper at the fabulous Service Design in Government 2016 conference, on March 9th 2016. By sharing the experiences we have had leading a very broad and deep innovation programme in Essex, we aim to shine a spotlight on what else needs to be built around service design, in order to create the sustained, radical shifts we want to see on the ground.
Facilitated by
Alexandra Health System team, Singapore
led by Tan Liren
Industrial Designer
and
Ministry of Manpower, Singapore
led by Teo Ya Chih
Senior Manager
Change Community of Practice Webinar: Cosmetic Change vs Culture ChangeProsci ANZ
As many organisations embark on or continue their efforts to shift the organisation’s culture, the need for real results is becoming more important. What does it take to keep that at the centre of our work, rather than surface-level change?
In this session we will explore:
- What do we mean by culture change?
- What is it and what is it not?
- Identifying the triggers
- What is the organisation’s appetite for the outcomes?
- Identifying the actions that follow to deliver the change
- What are the success factors for effective change management?
- Getting started
If you need a great program for change management in your organization. Here it is. I would be happy to offer this program to you free of charge and to actually conduct a one hour overview with your organization FREE, if you are in the Phoenix Area. Otherwise, enjoy and use this slide show.
GreenBiz 19 Workshop Slides: The School of Systems ChangeGreenBiz Group
The challenges we face as sustainability professionals are complex and interconnected. They’re global in scale, with many root causes and contributing factors, supported by deep-rooted institutions and structures. It can seem that the more urgency we feel, the more these challenges seem nearly unmovable. How do we know where and when to intervene? What actions and efforts will unlock transformational change, and avoid unintended consequences? How do we work with power, and understand who and how to influence to make change happen? Forum for the Future and their partners in the School of System Change are building the system change capabilities of change leaders around the world, and invite you to join this tutorial for a whirlwind exploration of tools, approaches, and methodologies that can enable you to take a systemic approach to your work. Learn from the do-ers and the makers, take real life lessons back with you, and discover how you can be a system change agent, no matter your context and role.
Creating a dynamic learning process in the fast lane (PSDT 201411)Joris Claeys
It’s imperative to bring creativity to learning, enabling us to be innovative!
Greatest challenge to innovation: reinventing our whole way of living!
Walking the positive road!
Building the NEW! Cultivate change! Do it with passion!
PASSIONS create future!
Find strength in your uniqueness of your purpose, your gifts & your passions!
Imagine what could be, to be the future!
Happiness is a journey not a destination!
“Forget about the 'fast lane'. If you really want to fly, just harness your power to your passion!” ~ Oprah Winfrey
Speaking engagement at International Training & Development Summit (Circuits of Learning and Development)
Presentation for PSDT (Philippine Society for Training and Development) annual convention November 2017
www.pstd.org
For speaking and coaching engagements, contact me via ExpertFile or LinkedIn
www.expertfile.com/experts/joris.claeys
www.linkedin.com/in/knowledgenabler
You can request this presentation in PDF or PPT with full animation email at
Joris.Claeys@outlook.com
A panel discussion considering what the future hold for charities and their governance, and how trustees can support their charities to survive and thrive.
Developing and sustaining community based voluntary action CANorfolk
Part of Norfolk's Annual VCSE Conference. By bringing together groups at different stages of development this provided an opportunity to understand the factors involved in successfully developing and sustaining grassroots community-based voluntary action.
As part of our Norfolk Annual VCSE Conference, Nikki Luke, Senior Education and Engagement Officer for the East of England, will be delivering a politically neutral session on the opportunities for engaging with and influencing Parliament to ensure the voices of those we support are heard.
Challenging social injustice in adults' social health and care serviceCANorfolk
Belinda Schwehr from the legal advice charity CASCAIDr shares her and CASCAIDr’s perspectives on key issues and developments in relation to adults’ health and social care services.
Developing and Sustaining Volunteering in your organisationCANorfolk
This practical and interactive training session on the key elements of developing and sustaining good volunteer management is aimed at small to medium sized VCSEs. It will provide useful information, tools and resources to support and involve volunteers in your organisation.
Working in partnership to collectively campaign and influence CANorfolk
Our panel of guest speakers share their unique insights on how to work in partnership to collectively campaign and effectively influence.
Judy Dow (Head of Philanthropy, Norfolk Community Foundation)
Stuart Wright (Chair of the Living Wage Foundation’s Advisory Council and Property Director at Aviva)
Mike Barrett (FareShare East Anglia Development Manager) and Phoebe Sabin (FareShare East Anglia Community Coordinator)
Nikki Luke, Senior Education and Engagement Officer for the East of England, delivers a politically neutral session on the opportunities for engaging with and influencing Parliament to ensure the voices of those we support are heard.
Developing & sustaining community based voluntary action CANorfolk
Co-ordinators from North Walsham Good Neighbour Scheme,
Mattishall Volunteer Hub and Great Hockham Good Neighbour Scheme share their experiences of helping and supporting vulnerable residents in their communities. As groups at different stages of development this will provide an opportunity to understand the factors involved in successfully developing and sustaining grassroots community-based voluntary action.
Recruitment and Retention of Volunteers PresentationCANorfolk
Presentation given by Lucy Hogg and Karen Osborne, Voluntary Norfolk, at the 2018 Annual Norfolk Voluntary, Community, Social Enterprise Sector conference
Apprenticeships in the VCSE sector presentationCANorfolk
Presentation given by Carl Fiander, Norfolk Community Law Service at the 2018 Norfolk Annual Voluntary, Community and Social Enterprise Sector conference
Introduction to the Sustainable Transformation PartnershipCANorfolk
Norfolk Sustainable Transformation Partnership (STP) overview, given by Community Action Norfolk (CAN) staff at the Voluntary Community and Social Enterprise Sector 2018 conference
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
6. BEYOND FINANCIAL HEALTH…
• Waves of need, spikes in demand
• Services, already shifted and reshaped, further squeezed
• Managers managing major changes to workforce..
• .. Which is stressed, strained, separated
• Continued – and ever changing – restrictions
• Emotional / psychological strain
• Etc…
6
THE CRISIS
13. 13
THE UNCERTAINTY CHALLENGE
• “The road ahead
is one of blind
corners and U-
Turns”
• The future’s not
just bleak, it’s
blurry
14. • Many charities shown great adaptability, agility, innovation and resilience
• Even funders - expansion of flexibility and unrestricted grants
• Rapid digitisation
• Move to more flexible and agile working
• New forms of volunteerism and civic participation
• Increased collaboration
• Proliferation of spaces for sharing learning and knowledge
• More empathy, more humanity?
14
AND YET… LOOK AT WHAT WE’VE DONE
16. • COVID stopped the
machine – the great pause,
a liminal space
• External shocks ‘broke
through the iceberg’,
shining fresh light on
systemic behaviours,
patterns & structures
16
SHIFTS IN THE SYSTEM
17. System Shifts
• Funding systems, processes,
approaches
• Working practices & cultures
• Cross-system connectivity
• Relational shifts
• Shifts in attitudes to racial
equality
17
SHIFTS IN THE SYSTEM
18. • Systems shift in crises… But then they revert
• Collaboration – from ‘let’s work together to fix this’ to ’whose budget
line is this coming from’? (Jon Clemo)
• Coordination – from ‘self-organising’ to ‘too busy trying to survive’
• Systems ping back because we do
18
THE PING-BACK
19. 19
• 1) Self (Mind-shift) 2) Organisational
(operational) shift; 3) System shift
• Iceberg – assumptions and mindsets
produce behaviours, which determine
practices and processes, which create
systems
• Covid ‘lowered the water-line’ – pushing
against the ping-back means making the effort
to keep it lowered
• Being conscious about slipping back into
old patterns and accepting norms that are
based on beliefs and assumptions
PUSHING AGAINST THE PING-BACK
20. 20
PUSHING AGAINST THE PING-BACK
Self
• Fight our own ping-back, by challenging our assumptions/ mental
models:
• Collaboration example.. why can’t we collaborate in the same way?
• ‘Both-and’ thinking - both a crisis and an opportunity
• Collective sensing / sense-making – not assuming
21. 21
PUSHING AGAINST THE PING BACK
Self
Use this ‘liminal space’ to
consider:
• What system behaviours
needs to change
• What we can affect
• How our mental models &
organisational practices create
/ contribute to system
behaviours
22. 22
System
• What does BBB mean for how we work as a
sector? What Covid shifts should we make
changes?
• E.G: Embrace reality of uncertainty -
complexity been trying to tell us for years
that we must abandon the ‘pretence of
prescience’
• Sector built on it: problems defined,
solutions proposed, funding acquired,
projects implemented, ‘proof’ produced
• Covid demonstrated that these underlying
cultures could be changed
SYSTEM SHIFTS TO SYSTEMS CHANGE
23. 23
Organisation/ operation
• Covid forcing us to work differently– to work with uncertainty & complexity
• How should our working practices adapt?
• Logframes and 5-year plans vs flexible cycles of planning, action,
review?
• Reflected in funding agreements?
• Working with complexity means preparing for different scenarios – are we
reactive or proactive?
• Are we sufficiently connected/ networked?
SYSTEM SHIFTS TO SYSTEMS CHANGE
BBB says charity retail conference (bit premature!)
Politicians not the only ones propagating unrealistic ideas through now devalued slogans
BBB says Boris
Unfortunate hand gesture – I think he’s just signalling a strong and clear forward mortion
In reality it looks a bit more like this
Because the road ahead is one of.. Many u-tuns to come
We are standing in a sea of covid-confusion
The future’s bleak not just bleak it’s blurry - that’s sometimes worse, iunless you can figurte out how to work with that
Bc it has been bleak and it has ben blurry, and yet..
Been able to do things not in spite of but because of the uncertainty
Because those kidn of circumstances force us to.
When Covid first broke and things like this started happening people started talking about systems change. This is of course premature.
But some of these may be examples or illustrations of shifts in the system..
The question is how do we turn systems shift into systems change
Covid stopped the machine – pause, liminal, opportunity for people to stop and see.. Observe.. Question..
There’ s a metaphor used in systems thinking that I quite like- the iceberg ..
Iceberg– top are the events, the things we see, underneath are the patterns that build up over time which create those events, underneath are th system structures that create the patterms and underneath that are our beliefs and mindset – referred to here as mental models
Covid ‘lowered the waterline – brought to the surface what we don’t normally see, or aren’t aware of
example of funding systems – Covid provided a sudden shock to the system that revealed patterns and structures that were inhibiting system effectiveness – in this case, how charities are unable to use resource and the constraints current system behaviour put on their ability to use them efficiently and effectively – and crucially, in a way that allows them to adapt and respond to the complexity of the situation around them
The sudden shift to flexible funding models during Covid instantly showed that it is perfectly possible to change entire systems based on how we see things and what we decide.
This is true at all times, not just in covid times. It’s just hard to access when we’re not in crisis
Crisis breaks open that parameters – suddenly the norms and patterns have gone or been widened. That makes things possible that were previously constrained by those norms and patterns.
But remember that the norms and patterns have been created by our beliefs and mental models
Some examples of shifts that Covid has caused – many others that won’t be clear to me, or perhaps to anyone yet
Cross system connectivity - collaboration – many charities I’ve spoken to have talked of an increase in collaborative, cross-system working – new alliances based on need.
Systems shift in crises - but then there’s the pingback
Systems are stubborn –they have built up over time and we all have a lot invested in them. So they tend to revert – we tend to revert
Coming back to this collaboration example – Quote here from your NCAN CEO – conversation last week and he also mentioned collaboration as an example of the challenges we’re facing – during Covid it’s ‘work together’ then it’s ‘whose budget line..’
We all say we want it to continue but then do we do the same things as before – look at my budget line - do we also revert?
So how do we prevent the ping back?
IF we Invert the iceberg - we can think about three layers.. Mind-shift; 2) Operational / organisational shift; 3) System shift – start with the mindshifts..
THREE LEVELS– Self, Org, System
Pushing against the ping back means
Challenging ourselves and our thinking- our assumpotions and mental models that help produce our systems
Collaboration example - why can’t we collab in the same way? What is blocking it? (ie capacity/ funding for it/ clear roles?) What can we do about that? Maybe can, maybe can’t but often what we do is based on our assumptions, so we should check them
Both and thinking… questions ourselves.. It’s a crisis – I can’t innovate / can’t BBB.. Could it be both? Rethink Rebuild example
Culturally, we are quite wedded to singular narratives – we are good or bad, the outlook is positive or negative; we must look to the present or the future.
This artificial polarity doesn't reflect our complex and often contradictory reality.
Covid is both a crisis and an opportunity, we need to both survive the crisis and rethink fundamental system failures; we need to both recover and rebuild.
Question how we are responding..
Make use of moment to question & consider –
Still in this liminal space
We should be identifying the thigns that Covid has shifted that we want to turn into changes..
For example..
Covid has shown us what complexity has been trying to tell us for years – that our way of working across the whole sector is based on the fallacy of predictability
It also showed us they could be changed – by changing the assumptions that lead to these practices and then systems behaviour – most importantly, it showed us (and funders!) that it’s perfectly possible to do things differently
Covid reinforced that what charities can do is constrained by can only do what funders let them do .. When funders loosened the restricted funding reins.. Charities were able to adapt
It has also shown us how to work better with that complexity – be more adaptive, more resposnive
By building our adaptive capacity it has strengthened our resilience
Built our capacity for agile working
It’s centralised the importance of agile strategy / culture
It has potentially sounded the death knell of the lograme?
Showed need for shorter cycles of planning / action – something we;’ve known for a long time but perhaps not embedded
Prepare for different scenarios – reactive or proactive?
Increase ‘cross-system connectivity’…