This document discusses building winning teams in Asia and China. It addresses challenges such as cultural and communication differences between regional and local teams. Characteristics of winning teams include being cooperative, collaborative and having team welfare prioritized over individuals. Keys to building teams include having the right composition, vision, purpose and values. Motivating teams in China requires retaining talent through career growth opportunities, training programs and competitive compensation. Fostering loyalty, team spirit and effective communication using various technologies are also important. Meetings must be focused, facilitated, framed to be fun and provide feedback. The overall goal is to create a plan to develop a cohesive team in China centered around a shared vision, purpose and values.

1. 1
Part 2:
Building Winning Teams
in Asia / China

2. 2
Challenges With Teams In
China - Review
• What are the characteristics of winning teams
• Differences between regional and local teams?
• Unique characteristics of teams in China?
• How do you build the right team?
• How do you retain your people?
• What are ways to motivate and increase team
spirit?
• What is the role of ‘purpose and values” in building
your teams”
• What the most efficient communication
techniques?
• How to recharge and reinvigorate your team?

3. 3
Challenges With Teams In
China - Review

4. 4
Winning Teams-Characteristics
• Cooperative
• Collaborative
• Spirited
• Team welfare higher than individual
• Diverse
• Supportive
• Synergistic
• Participative
A swarm of mosquitoes can sound like

5. 5
What Are The Keys To Building
Teams In Asia Pacific And China
• Right composition
• Setting the vision
• Having purpose
• Creating the values
• Having motivational objectives
• Making meetings effective
A swarm of mosquitoes can sound like

6. 6
Regional Teams – Differences
With Local Teams
• Communication challenges
• Time and distance
• Monitor and follow up
• Teamwork
• Daily interaction
A swarm of mosquitoes can sound like

7. 7
What Are The Unique Characteristics Of
Teams In Asia Pacific?
• Diversity
• Culture, Market, Language
• Differing Priorities
• Working on Differing Product Mix and
Market size
Do not climb a tree to look for fish

8. 8
Building A Regional Team –
From Concept To Execution
• Case study

9. 9
What Are The Unique
Characteristics Of Teams In China
If cannot brave the tiger's lair, how to
• Competitive yet need team environment
• Regional Diversity
• Differing ages meaning differing mind-set
• Individuals like to stand out
• Personal and team agendas often conflict
• Political

10. 10
Chinese Teams - Key Points to
Remember
Do not kill the hen for her eggs
• 60+: traditional - team oriented, wisdom
• 45-60: cultural revolution - self centered
• 30-45: better education - team oriented
• 20-30; only children – modern “me” generation
• Overseas Returnee: dichotomy and tension
• China: personal relationship (come first) >
quality & performance
• Western: personal relationship<
quality & performance (come first)
• Regulatory/legal: relevant authority, absolute
power,

11. 11
Building The Right Team
Sow melon, reap melon; sow beans,
• Pick talented and dedicated people
• Build network: “Guanxi”, control risk, maximize
opportunities
• People who are recognize and value integrity, build
mutual trust
• Women – better team players, stability
• Candidates who are really excited by the work
• Hire new people and train
• Don’t hire someone who has 100% of the skills and
abilities you want…..hire someone with 70-80% of
what he’ll need to do the job
• Strategy for Recruitment

12. 12
Keys To Retain And Motivate In
China
Sow melon, reap melon; sow beans,
• Personal: investment on learning language –
Chinese
• Show long term vision – 5 to 10 years
• Remember basic business skills. Not do too much/
quick due to mixture of shock, awe.
• Deliver excellent service, value clients
• Let them know how you expect them to work
• Compensate Right

13. 13
Keys to Retain and Motivate
in China
Sow melon, reap melon; sow beans,
• Manage Team: not too aggressive, maintain
respect, acknowledge limits
• Showing them a vision of their growth potential
• Make it a great place to work
• Create an emotional bond among their team
• Training in and out of China
• Career Track
• Promote smart
• Job Titles

14. 14
The Role of: Loyalty 忠誠
• “Chinese employees like to have a good
relationship with the boss. You need to make sure
you are not only a boss, but also a friend and a
teacher.”
• Loyalty is much stronger in a Chinese company
• There is a lot of team spirit and a feeling of
community
• Bosses’ role is more critical to the organization
• Bosses’ role is not only business leadership but
also guidance and motivation
• Once a boss, always a boss
• Chinese-style employee loyalty: when boss leaves
a company, many will follow

15. 15
Building a Sense of Team and
Spirit in China
• Relationship with employees: treat respectfully,
grow professionally, develop loyalty, work ethic
• Delegating authority, tasks, “big picture” orientation
• Get your hands dirty
• Focus & persistence pay off: maintain consistent
market message
• Culture barrier: living in china, invest time, develop
patience build relationship; build platform for mutual
understanding & future cooperation
• Build reputation
You cannot clap with one hand

16. 16
Building a Sense of Team and
Spirit in China
• Terminate bad employees before they “infect”
others.
• Utilize latest technological development; choose
business opportunity
• Everything needs to be systematized and
processed
• Invest in a regular, intensive team-building effort
• Get the team out of the office and run intensive and
FUN programs that built a real sense of family
You cannot clap with one hand

17. 17
Building a Sense of “Purpose”
• Why are we here?
• Clients
• Employees
• Stakeholders

18. 18
“Values” – The Glue that Holds
Culture Together
Water can both sustain and sink a ship
• What we “stand for”
• Key in creating the culture you want
• Examine from following perspectives:
– Core comp/offerings
– Client service / quality / value / relationship
– Employees

19. 19
Shift into High Gears with
Communication Techniques
• Over communicate through different
modalities
• Written , spoken, face to face
• Become a “visible high profile”
communicator
• Staff likes to see the leader
• Use technology to your advantage

20. 20
Recharging Your Team
• Frequent off – site meetings
• Team building exercises
• Competitions
• Rally sessions
• Rewards and incentives
• Making meetings fun

21. 21
Meetings in China
Keys to effective meetings in China:
• 5 F’s
– Focus
– Facilitate
– Framing
– Fun
– Feedback
You do not need a butcher’s knife to kill

22. 22
Meetings in China
FOCUS
– Why meeting…is it necessary?
– If so then identify….
• Objectives
• Time
• Imperatives
• Communicate it
You do not need a butcher’s knife to kill

23. 23
Meetings in China
FACILITATE
– Who is leading the meeting?
– What modalities?
– Technologies
– Agenda
– Participation
– Keeping on track
– Elicit ideas, bring to conclusion
You do not need a butcher’s knife to kill

24. 24
Meetings in China
FUN
– Icebreaker
– Spirit
– Common mission
– Celebrate
– Humour
– Motivators
You do not need a butcher’s knife to kill

25. 25
Meetings in China
FRAMING
– Pitching it the right way
– Constructive communication
– Honest, open
– Turning challenges to opportunities
You do not need a butcher’s knife to kill

26. 26
Meetings in China
FEEDBACK
– How are we doing?
– Challenges
– What's working
– Buy in
You do not need a butcher’s knife to kill

27. 27
Using Technology to Enhance
Leadership
• Town Hall meetings
• Important announcements
• Vision, Purpose and Values
• Multimedia

28. 28
Leveraging Communication Technologies
To Boost Your Team Performance
• Ad hoc meetings
• Regular meetings – save time and money
• More frequent communication
• Wider communication
• Bringing in entire regional teams
• Truly regional management

29. 29
Your MISSION – should you
choose to accept it……..
Create a plan to build a winning team in China:
• Describe the winning team you want
• How do you build the right team?
• How do you retain your people?
• What specific programs will you use to motivate and
increase team spirit?
• How will you create and use ‘vision’, ‘purpose’ and
‘values’?
• What the most efficient communication techniques you
can employ?
• How to recharge and reinvigorate your team?

30. 30
May you lead your
people to prosperity.
帶領僱員邁向財富之
路