The Broken Window Theory has been around since 1982 - its basis can be introduced into the Business Environment...lets us show you how to create the right Culture for your organisation and business.

1. BROKEN
WINDOW
THEORY
…BROKEN BUSINESS?
CREATING THE ‘NORM’
JAY ACHARYA

2. THEORY
• Theory
introduced
in
the
1980’s
by
James
Q.
Wilson
and
George
L.
Kelling
‘Consider
a
building
with
a
few
broken
windows.
If
the
windows
are
not
repaired,
the
tendency
is
for
vandals
to
break
a
few
more
windows.
Eventually,
they
may
even
break
into
the
building,
and
if
it's
unoccupied,
perhaps
become
squa@ers
or
light
fires
inside.’
The
Broken
Windows
Theory
is
directed
at
the
norm-­‐se(ng
of
urban
disorder,
crime
and
anJ
social
behaviour
breeding
the
same
etc.
where;
if
an
urban
area
is
leM
in
a
state
of
dis-­‐repair,
broken
windows,
rubbish
on
the
streets
and
overgrown
gardens,
people
will
follow
suit
and
adopt
the
same
aPtude
to
their
environment.
They
are
living
the
NORM.

3. LET
US
ADAPT
THE
QUOTE…
‘Consider
a
business
with
a
few
under
performing
people.
If
the
people
are
not
supported
and
not
understanding
the
strategy,
the
tendency
is
for
others
to
start
to
under
perform
also.
Eventually,
this
will
impact
your
service
and
business
performance,
and
if
it's
neglected,
perhaps
clients
become
uncommi@ed
to
you.’

4. LET
US
CREATE
THE
NORM
By
speaking
to
us,
here
at
ASPIRE,
we
can
idenJfy
what
THE
NORM
should
look
like
to
you
and
your
people.
So
instead
of
creaJng
a
culture
of
BROKEN
WINDOWS,
we
can
create
a
culture
of
wanJng
to
be
high
performers
and
strategy
led
individuals.
If
you
would
like
to
know
more
about
this,
and
see
what
support
we
can
offer,
please
contact
us
at
your
earliest
opportunity.
0333
772
0369
|
info@aspire.me.uk
www.aspire.me.uk