Brittany.resume
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Brittany Richardson has over 10 years of experience in sales, management, and wellness-related fields. She is currently an Inside Sales Consultant at Flora Inc where she meets and exceeds sales goals by evaluating customer needs and maintaining contact. Previously, she was the Wellness Department/Category Manager at The Markets LLC where she ensured excellent customer service and was responsible for one of the store's most popular departments. She also has experience as an Assistant Manager/Community Development & Outreach Coordinator at Super Supplements.
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Brittany.resume
- 1. Brittany Richardson Brittany.Foster@gmail.com|425.737.3485 | Bellingham, WA Experience Flora Inc- Inside SalesConsultant Lynden, WA June 2014- Present General Description: o Meets and exceeds sales goals by evaluatingand satisfyingcustomer needs. o Routinely callscustomers to increasesales and maintain constantcontact. o Evaluates customer product needs and makes appropriatesuggestions. o Schedules annual promotions/demo’s for Key Accounts. o Assists Customer Care Reps with entering orders as needed. o Negotiates discounts,and new item slotting. o Maintain a strongknowledge baseof all products and havethe ability to communicate them effectively. o Assists marketing with community outreach events, store trainings,and help educate consumers at Expo’s. The Markets LLC- WellnessDepartment/CategoryManager Bellingham,WA March 2013 -June 2014 General Description: o Ensures excellent customer serviceby givingprompt, friendly,and knowledgeable information and guidanceon supplements and whole health related products. Responsiblefor one of the most popular departments in the store, includingstrongproductknowledge, leadership and supervision,orderingand inventory control,sales events, gross margins,and ensuringfriendly customer service. Other Duties Include: o Coordinated department activity for special promotions/events(TradeShows, Marketing Programs such as mailers,calendarsor magazines),and ensuringtimely and satisfactory execution of the programs. o Builtand maintained over 100 directaccounts. o Executed staff trainings to boostsales. o Promoted the organization throughoutthe industry,and worked to insurea fair and professional relationship ismaintained with suppliers. o Reset multiplestore locations ensured proper merchandisingand visual applications. o Manages product assortment and sourcingactivities for assigned categories. o Executed store visual merchandisingplansbased upcomingsales. o Works with department to maintain merchandisepresentation. o Educates team on new products to help and maintain sales. o Partners with store management team to ensure consistentvisual merchandisestandards. o Coaches sales associates on visual merchandisingstandards. Super Supplements- AssistantManager/CommunityDevelopment& OutreachCoordinator Kennewick, WA. 2010-Feb. 2013 Act as manager on duty in the stores managers’absence, and demonstrates personal and business integrity. Assistwith staffing,payroll,schedulingand trainingall employees. Obtains clear and effective communication skillswith customers and associates. Perform essential functions of,and assistemployees in maintenance of accurateinventory. Effectively order inventory on an ongoingbasis,and adjustinventory forecasts. Assists with implementing new policies and procedures for the store.
- 2. In charge of facilitatingStaff meetings, and vendor trainings. As well as consistently followingup with supplement trainings. Plan and schedulecommunity outreach events, and is ableto carry through on a plan or project. Traveled to stores as needed to help with stocking,correctinventory issues,and trainingof new sales associates. Provides unmatched personal attention to customers, and leads by example to set expectations for customer service. Maintains a strongknowledge base in holisticcare,natural health and beauty, homeopathy, sports nutrition,herbs, and vitamins and minerals in order to effectively serve customers within DSHEA compliance. Helps create goals for sales associates for individual development. Maintains department expectations of merchandisingand promotional displays. Starbucks Coffee Company- Barista/ShiftSupervisor Richland,WA99353 & Burlington,WA 98274. 2007-2010 Routinely handled as many as 200 customers a shiftin a busy retail store. Worked with managers and coached partners to maintain beverage accuracy. Maintained excellentand consistentcustomer service. Other duties include:Cash handling,balanced register and prepared daily sales summary and deposits, created product that was accurateand attractive. Ensured tasks were completed correctly and on time, and in chargeof auditinginventory. Briggs Chiropractic and Massage- MassageTherapist Kennewick, WA 99337. 2009-2010 Worked part time as a massagetherapist. Handled up to 16 patients per week. Responsiblefor accurateschedulingand medical documentation. Education Ashmead College, Everett WA 98201. 2006-2007 Massageand Aromatherapy License BellinghamTechnical College,BellinghamWA, 98225. 2005-2006 National Culinary Arts ServsafeCertificate BellinghamHigh School,Bellingham,WA 98225. 2000-2005 High School Diploma References will be furnished upon request.