Charity Schaper is a results-driven professional with over 15 years of experience in sales, business development, strategic planning, and organizational leadership. She has a proven track record of negotiating multimillion-dollar contracts and exceeding sales quotas. Her skills include new business development, vendor sourcing, contract and price negotiations, strategic planning, client relationship management, and team building. She is currently a Senior Account Executive at LTI Delivers where she has added $10 million in annual sales.

1. CHARITY SCHAPER
2931 CASPIAN RD, HIAWATHA, IA 52233
C: 319-721-5083 | charityschaper@yahoo.com
PROFESSIONAL SUMMARY
Results-driven professional with more than 15 years of experience improving organizational
performance through the negotiation of multimillion-dollar contracts, new business
development, strategic planning, and organizational leadership. Energetic futuristic thinker
with visionary leadership strengths and extensive knowledge of process optimization and sales
execution.
SKILLS
 New Business Development
 Vendor Sourcing & Negotiating
 Contract & Price Negotiations
 Strategic Planning and Execution
 Client Relationship Management
 Sales Forecasting
 Team Building
 Manager/Motivator
 Process Standardization
 Training and Development
WORK HISTORY
LTI DELIVERS
Senior Account Executive | Hiawatha, IA | October 2014 – Current
 Developed and managed a portfolio of 20 accounts totaling $3.5 million in sales with a startup logistics
company in their second year of business.
 Monitored market activity and quoted pricing to maintain healthy profit margins.
 Negotiated prices, terms of sale and service agreements leading to the addition of $5 million in annual
sales revenues.
 Exceeded monthly sales quotas by more than 35% weekly by pursuing leads and expanding prospect lists.
 Analyzed and reported on monthly customer activity, business trends, and areas of concern.
 Strategized with sales teams to prospect and qualify potential customers within assigned geographic
territories.

2. HYBRID TRANSIT SYSTEMS
Operations Manager | Cedar Rapids, IA | April 2010 – October 2014
 Supervised a successful team of operation and client service representatives.
 Developed a comprehensive training program for new sales associates.
 Trained all incoming sales team members and improved employee retention by empowering and
rewarding employee’s individual growth and success.
 Coached operation and client service representatives through QA's on how to effectively overcome
objections, resulting in a 18% increase in overall closes.
 Projected all yearly customer revenue's, managed all yearly customer RFP's, and anticipated customer
business flows.
 Collaborated with the executive team on operational structure changes, marketing strategies and
training development to improve processes and increase revenues.
 Added $6 million in additional revenue by launching a strategic marketing campaign.
YELLOWBOOK USA
Media Sales Consultant | Cedar Rapids, IA | May 2009 – April 2010
 Sold clients on various advertising options by showing them how to increase their marketing. presence
in all products such as print, website and search engine advertising.
 Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
PROFFESSIONAL FREIGHT SALES, INC
Operations Manager | Palo, IA | March 2001 – April 2009
 Generated revenue by coaching staff on effective prospecting and lead development strategies.
 Grew business from $2 million to $8 million in annual revenue in 5 years.
 Negotiated costs with suppliers, carriers and other third parties to maximize profits.
 Developed operational procedures that improved efficiencies and created improved customer satisfaction with on
time deliveries.
 Empowered and motivated Sales Executives by fostering open communications and rewarding self-improvement
which resulted in a 15% increase in sales year over year.
EDUCATION
HIGH SCHOOL DIPLOMA
Kirkwood Vinton, IA
 Continuing education in Leadership Development workshop
 Employee Development isn't for Everyone workshop
 Strategy and Problems in Management seminar
 Transportation Intermediaries Conference 2013
 Recipient of 2013 Transportation Intermediaries Association Scholarship