Arthur Jefferson is a strategic, high-performing professional with over 4 years of experience in employee leadership development, team effectiveness consulting, recruitment and hiring. He has a Masters in Business Administration and has held several roles including sales advisor, baseball coach, assistant manager, and youth leader where he excelled in areas like customer service, recruiting, training, and account management. He is motivated, skilled at building relationships, and prioritizing successful production in diverse environments.

1. Arthur Jefferson
1930 S. Avers Ave  Chicago, Illinois, 60623  (773) 425-1797  jeffersonarthur@yahoo.com
PERSONAL PROFILE
I am a high performing, strategic thinking professional with over 4 years of experience in employee leadership development and team
effectiveness, consulting to all organizational levels. I am experienced in recruitment and hiring, defining job roles, and assessing skills and
qualifications in evaluating employee and job candidates. I am self-motivated and skilled at building management relationships with an uncanny
ability to prioritize successful end production requirements in diverse and high pressured environments.
EDUCATION
Monmouth College – Monmouth, IL
Bachelor of Arts in Business Administration May 12, 2013
3.01 GPA
Concordia University- River Forest, IL
Masters of Business/Sports Administration Fall 2017
3.91 GPA
Highlights
 Highly proficient in Microsoft Office
 Provided highly effective talent assessment
 Excellent interpersonal and coaching skills
 Conducted excellent phone communication
 Recruitedand screened employees
 Mentored and counseled youth (5-18)
 Interviewed prospective employees
 Taught the fundamentals of various sports
 Excellent problemsolver
 Trained youth in health and exercising
EXPERIENCE
Sales/Operations Advisor May 2016-Present
DriveTime, Lombard, Illinois
 Established the 65 outbound calls per day minimum, and the dealership in outbound calls.
 Solved problems and answered questions about Drivetime in an efficient manner.
 Created an application hand off system, which decreased customer car buying time in the dealership.
 Led thedealership in underwriting efficiency for potentialcar buyers.
 Built strong relationships with customers and vendors.
 Scheduled appointments, set schedules for themonth, and maintained records and information.
 Processed down payments, titles, loan documents, and credit applications.
 Organized paperwork and adapted to daily work situations, which made the operatemore efficiently.
Baseball Coach
Garfield Park Little League, Chicago, Illinois June 2009-Present
 Coached youth (8-14) to multiple winning seasons.
 Taught the core fundamentals and advanced techniques of the game to the kids.
 Orchestrated and led drill to improve skill.
 Implemented team bonding activities and motivated player to do their best.
 Served as a mentor and asset to kid.
 Developed a number of players until they reached high school.
Assistant Manager
Enterprise Rent-a-Car, Chicago, Illinois May 2013 –May 2016
 Second in command - responsiblefor alloperationsof thebranch including:A/R A/P,hiring, training, enforcingallcompany rulesand regulations,
and managingateamof four employees
 Performedcontinuouscustomer/marketresearch to identify opportunitieson unmetmarketneeds
 Developed and executed daily plans on how tosurpass last year's monthly and annual fiscal numbers, exceeded underwritingcorporateexpectations2 of
2 years.
 Training:Responsiblefordevelopingnew employeeskills, resultingin greater employeeretention, demonstrated creativity, coachingemployee
communication andpresentation skills.
 Managed allemployeescheduling, vacation time,PTO, andtimekeepingfor payroll
 Served as point of contactfor localbusiness partner accounts(CarMax, Ford, Nissanetc.)
 Initiatedprofessionaldevelopmentplanningconferences(PDP),employeeperformancereviews, counseling, and trainingsessions.
Maintenance/Chef Assistant
Art Institute of Chicago/ Terzo Piano, Chicago, Illinois June 2011 -August 2011
 Assisted in thepreparation ofinnovativethemes for presentationof thedishes.
 Directed theplanningand execution of corporateevents (meetings,fundraising, etc.) forcorporate
clients.
 Served as primary pointof contactfor allvendors.
Planet Fitness Representative
Planet Fitness, Cicero, Illinois June 2011- August 2011
 Liaison for membersand prospectivemembers.
 Led theregion withsigninga100 plusmembers for membership.

2.  Trained Planet Fitness members and developed workout plans.
 Performed HR duties and organized and filed paperwork.
Youth Leader
After School Matters, Chicago, Illinois June 2008 – August 2008
 Organized games and social activities.
 Structured and scheduled 3 on 3 basketball tournaments.
 Instructed the youth on baseball and basketball activities.
 Formed and participated in community-based youth leadership group.
 Planned and lead educationalactivities, lessonsand fundraising.
 Incorporated parents andguardiansintoeducationalevents.
 Recruited youth into development programs.
 Co-directed the children's gospel choir and instructed children on the notes and chords on the keyboard.
Accomplishments
 Devised asuccessfulplanfor recoveringold businessaccounts, resultingin 10% incomegrowthfor thebranch.
 Implemented steps on how toassure invoices were accounted for and paid by business accounts by theend
of each month.
 Top 5 salesmen in region for10 months’straight
 Top half in region forcompletingadministrativetaskswithfewesterrors.
 100% of my recruitsinterviewed and screened werepromoted in 8-12monthsand amongtop halfin sales.
 Assisted newemployeeswith onboardingprocess
 Finished firstin successfulemployeerecruitmentreferrals to areamanager.
 Excelled in sales, top 5 in car sales every month, in dealership.
Skills
 Conducted accounts Payable/Receivables
 Provided coaching/teamleadership in businessandsports management
 CustomerService
 Underwriting
 Proficient in Microsoft Offices:Excelspreadsheets
 Designed weekly schedulesPayroll
 Recruiting/Human Resources
 Marketing/AccountManagement
 Conducted performancereviews
 Implementedemployeedevelopment(PDM's)
ACTIVITIES AND ACHIEVEMENTS
 Varsity Baseball and Basketball at Monmouth College
 Top Enterprise Rent-a-car salesman for 10 straight months
(July 2013 – May 2014)
 Volunteer with First Round Baseball Academy
References furnished upon request