Breakthrough Thinking Begins By Asking the Right Questions
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Breakthrough Thinking Begins By Asking the Right Questions
- 2. Based upon asking the “Smart Questions” Based on the book by Dr. Gerald Nadler & William J. Chandon Learn to Ask the Right Questions for Powerful Results www.breakthroughthinking.com
- 3. Ask Smart Questions Among the primary skills of education should be to know how to frame a question
- 4. Asking the Smart Questions BREAKTHROUGHS PROBLEM SOLUTION
- 5. AGENDA 1) Introducing the Smart Questions Approach (SQA) 2) SQA Phase 1: Getting People Involved 3) SQA Phase 2: Selecting a Focus Purpose 4) SQA Phase 3: Creating a Future (Target) Solution 5) SQA Phase 4: Building a Living Solution 6) The Power of SQA in Organizations & Society
- 6. How do we recognize a smart question? 1) Aligns with the three foundation questions 2) Expands possibilities looking to future 3) Creates new metaphors and information sources 4) Feels interesting or adds to perceptiveness of others 5) Sparks creative responses or other smart questions 6) Brings people together with commitment
- 7. An Overview of the Smart Questions Approach (SQA) 1) The 3 Foundation Questions 2) The 4 Phases of SQA 3) The 3 creativity questions for each process phase
- 8. SQA = Smart Questions Approach (Text) Smart Questions Approach (SQA) 3 Foundation Questions 1 Uniqueness 2 Purposeful Information 3 Systems 4 Repeating Process Questions I People Involvement II Expanding Purposes III Future Solution IV Living Solution 3 Creative Questions A List B Organize C Decide
- 9. SQA = Smart Questions Approach (Icons) Smart Questions Approach (SQA) 3 Foundation Questions Uniqueness Purposeful Information Systems 4 Repeating Process Questions People Involvement Expanding Purposes Future Solution Living Solution 3 Creative Questions
- 10. The Three Foundation Questions UNIQUENESS INFORMATION SYSTEMS What purposeful information do you need in order to create living solutions? How can you develop possible solutions as systems? How can you treat this problem initially as unique?
- 11. The 3 Foundation Questions (Actions) Accept UNIQUENESS of situation Seek purposeful INFORMATION Design SYSTEM solutions
- 12. The Four Question Phases • PEOPLE INVOLVEMENT • Who should get involved to help assure PHASE 1 we are working on the right problem? • PURPOSES PHASE 2 • What is the purpose (focus) we are trying to achieve? • FUTURE SOLUTION • What is the best future (target) solution for PHASE 3 achieving the purposes we select? • LIVING SOLUTION • What is the living solution for now that contains PHASE 4 continual improvement toward the future solution?
- 13. The 4 Question Phases (Actions) Represent all key STAKEHOLDERS Expand purposes to find focus PURPOSES Model (target) ideal future SOLUTION Continue to IMPROVE
- 14. Three Step Process for Asking Questions • Ask: What are as many ideas as possible for determining (who to involve, purposes to achieve, ideals future solution, or living solutions)? 1: List 2: Organize • Ask: How can we organize all the ideas into 3 to 5 major alternative options? • Sort, refine, combine, and adapt disconnected ideas into patterns • Ask: Which option most effectively and creatively meets the important factors for this selection? • Begin to draw conclusions that lead toward action 3: Decide
- 15. Methodology for a Phased Approach 1. UNIQUE 3. Iii SYSTEMS System 2. II DATA Data
- 16. Methodology for a Phased Approach Iii System II Data
- 17. Methodology for a Phased Approach PHASE Start Iii System II Data
- 18. Methodology for a Phased Approach PHASE Start Iii System PHASE End II Data
- 19. Methodology for a Phased Approach PHASE Start Iii System 4 PHASE End II Data
- 20. Methodology for a Phased Approach 1. People PHASE Start Iii System 4. Living Solution 4 3. Future Solution 2. Purposes PHASE End II Data
- 21. Methodology for a Phased Approach 1. People PHASE Start Iii System 4. Living Solution 4 3. Future Solution 2. Purposes PHASE End II Data
- 22. Methodology for a Phased Approach 1. People PHASE Start Iii System 4. Living Solution 1.List 2.Organize 3.Decide 3. Future Solution 2. Purposes PHASE End II Data
- 23. Methodology for a Phased Approach 1. People PHASE Start Iii System 4. Living Solution 2. Purposes 3. Future Solution PHASE End II Data
- 24. Methodology for a Phased Approach PHASE Start Iii System 4 List Organize Decide PHASE End II Data
- 25. Methodology for a Phased Approach PHASE Start Iii System 4 4 List Organize Decide PHASE End II Data
- 26. Methodology for a Phased Approach PHASE Start Iii System 4 4 List Organize Decide PHASE End II Data
- 27. Methodology for a Phased Approach PHASE Start Iii System 4 People List Organize Decide PHASE End II Data
- 28. Methodology for a Phased Approach PHASE Start Iii System 4 4 List Organize Decide PHASE End II Data
- 29. Methodology for a Phased Approach PHASE Start Iii System 4 Purposes List Organize Decide PHASE End II Data
- 30. Methodology for a Phased Approach PHASE Start Iii System 4 4 List Organize Decide PHASE End II Data
- 31. Methodology for a Phased Approach PHASE Start Iii System Future Solution 4 List Organize Decide PHASE End II Data
- 32. Methodology for a Phased Approach PHASE Start Iii System Future Solution 4 List Organize Decide PHASE End II Data
- 33. Methodology for a Phased Approach PHASE Start Iii System Living Solution 4 List Organize Decide PHASE End II Data
- 34. Methodology for a Phased Approach PHASE Start Iii System 4 Living Solution List Organize Decide PHASE End II Data
- 35. Methodology for a Phased Approach PHASE Start Iii System PHASE End II Data
- 36. Phases of Methodology PHASES Planning to plan 1 2 3 4 5 6 7 8 Install plan for results Architect preliminary solution Develop functional component solutions Integrate components into solution detailing Plan roll-out of the solution Install the roll-out of the results Plan the next change to better the solution
- 37. ACKNOWLEDGEMENT Presentation by J ohn D. Hipsley with acknowledgement to the original creators & authors Dr. Gerald Nadler and William Chandon www.BreakthroughThinking.com