Keynote address at the 2017 Spectrum conference delivered at the Rochester Institute of Technology for the STC Rochester Chapter. Looks at how the work of technical communication must change in the light of Digital Transformation.
Digital Transformation and the Business of Content (May 2017)Joe Gollner
This talk was delivered as the opening keynote for the virtual track at Lavacon Dublin 2017. It's primary intent is to explore the implications of Digital Transformation for Profession Communicators and for the Content Standards and Technologies that they use.
A presentation given the Center for Information Development Management (CIDM) Content Management Strategies and DITA conference in San Diego 2017. This talk looked at DITA in context of Digital Transformation - so as to consider what this new and changing context means for DITA and what it is that DITA can contribute that is both needed and unique.
A Content Manifesto (Gnostyx CIDM IDEAS Conference 2020)Joe Gollner
Touching on Digital Transformation, the economics of content, and the history of the content industry, this presentation concludes with a Content Manifesto - seven declarations that define how we, as an industry, should be talking about our work. At one and the same time, this talk is both traditional and radical. If the content manifesto is genuinely adopted then the implementations are massive as are the opportunities.
Engineering Content: The Discipline of Designing Future-Ready ContentJoe Gollner
A session delivered at Spectrum 2017 at the Rochester Institute of Technology for the STC Rochester Chapter. It pulls together many years of reflection on what really works when it comes to designing content management and publishing systems - and why this has become so important amid the changes wrought by Digital Transformation.
Three case studies that showcase the central importance in Content Management projects of jumping in with both feet, getting up close and personal with your content, and adding new value.
A talk delivered at the Center for Information Development (CIDM) Best Practices conference held in Santa Fe, New Mexico, in September 2016. It is a treatment of the idea of Content 4.0 that focuses on the real implications that come with operating at the higher levels of content practice (3.0 and 4.0).
DITA - What is it good for? (J Gollner 2015)Joe Gollner
A presentation delivered on April 20, 2015 in Chicago at the annual Content Management Strategies / DITA North America conference. It presents tactics and tools for presenting DITA, and its business benefits, to executive management.
Contents
Discovery-Driven Digital Transformation by Rita McGrath and Ryan McManus
The Transformative Business Model by Stelios Kavadias, Kostas Ladas, and Christoph Loch
Digital Doesn’t Have to Be Disruptive by Nathan Furr and Andrew Shipilov
What’s Your Data Strategy? by Leandro DalleMule and Thomas H. Davenport
Competing in the Age of AI by Marco Iansiti and Karim R. Lakhani
Building the AI-Powered Organization by Tim Fountaine, Brian McCarthy, and Tamim Saleh How Smart,
Connected Products Are Transforming Companies by Michael E. Porter and James E. Heppelmann
The Age of Continuous Connection
The Problem with Legacy Ecosystems by Maxwell Wessel, Aaron Levie, and Robert Siegel
Your Workforce Is More Adaptable Than You Think by Joseph B. Fuller, Judith K. Wallenstein, Manjari Raman, and Alice de Chalendar
How Apple Is Organized for Innovation by Joel M. Podolny and Morten T. Hansen
Digital Transformation Comes Down to Talent in Four Key Areas
Digital Transformation and the Business of Content (May 2017)Joe Gollner
This talk was delivered as the opening keynote for the virtual track at Lavacon Dublin 2017. It's primary intent is to explore the implications of Digital Transformation for Profession Communicators and for the Content Standards and Technologies that they use.
A presentation given the Center for Information Development Management (CIDM) Content Management Strategies and DITA conference in San Diego 2017. This talk looked at DITA in context of Digital Transformation - so as to consider what this new and changing context means for DITA and what it is that DITA can contribute that is both needed and unique.
A Content Manifesto (Gnostyx CIDM IDEAS Conference 2020)Joe Gollner
Touching on Digital Transformation, the economics of content, and the history of the content industry, this presentation concludes with a Content Manifesto - seven declarations that define how we, as an industry, should be talking about our work. At one and the same time, this talk is both traditional and radical. If the content manifesto is genuinely adopted then the implementations are massive as are the opportunities.
Engineering Content: The Discipline of Designing Future-Ready ContentJoe Gollner
A session delivered at Spectrum 2017 at the Rochester Institute of Technology for the STC Rochester Chapter. It pulls together many years of reflection on what really works when it comes to designing content management and publishing systems - and why this has become so important amid the changes wrought by Digital Transformation.
Three case studies that showcase the central importance in Content Management projects of jumping in with both feet, getting up close and personal with your content, and adding new value.
A talk delivered at the Center for Information Development (CIDM) Best Practices conference held in Santa Fe, New Mexico, in September 2016. It is a treatment of the idea of Content 4.0 that focuses on the real implications that come with operating at the higher levels of content practice (3.0 and 4.0).
DITA - What is it good for? (J Gollner 2015)Joe Gollner
A presentation delivered on April 20, 2015 in Chicago at the annual Content Management Strategies / DITA North America conference. It presents tactics and tools for presenting DITA, and its business benefits, to executive management.
Contents
Discovery-Driven Digital Transformation by Rita McGrath and Ryan McManus
The Transformative Business Model by Stelios Kavadias, Kostas Ladas, and Christoph Loch
Digital Doesn’t Have to Be Disruptive by Nathan Furr and Andrew Shipilov
What’s Your Data Strategy? by Leandro DalleMule and Thomas H. Davenport
Competing in the Age of AI by Marco Iansiti and Karim R. Lakhani
Building the AI-Powered Organization by Tim Fountaine, Brian McCarthy, and Tamim Saleh How Smart,
Connected Products Are Transforming Companies by Michael E. Porter and James E. Heppelmann
The Age of Continuous Connection
The Problem with Legacy Ecosystems by Maxwell Wessel, Aaron Levie, and Robert Siegel
Your Workforce Is More Adaptable Than You Think by Joseph B. Fuller, Judith K. Wallenstein, Manjari Raman, and Alice de Chalendar
How Apple Is Organized for Innovation by Joel M. Podolny and Morten T. Hansen
Digital Transformation Comes Down to Talent in Four Key Areas
The Internet of Things (IoT) redefines the notion of connectivity; a transition to a vast, all-encompassing web of interconnected devices which uses data to measure, calculate, evaluate and learn. This network transcends the traditional comprehension of M2M in both capability and scale, linking together billions of devices and integrating everything from tiny remote beacons to large communications networks and energy infrastructure.
The potential of this vast connected network is staggering, and brings forth real capacity to help address some of our most crucial socio-economic concerns. Devices can utilise the data at their disposal to optimise efficiency and help reduce waste. Sensors can pre-empt mechanical breakdowns and determine the most safe and cost-effective time to schedule maintenance and repair. Energy systems can be transformed into smart grids, achieving improved efficiency by ensuring supply is regulated in accordance with actual real-time demand. It is this capacity to harness vast amounts of data to understand problems and identify solutions which underlines the true potential of IoT.
This conference will bring together technologists from industry, academia and government to explore the evolution of the Internet of Things. The programme will contextualise IoT within the current technology landscape and assess the implications for business and wider society. Delegates will hear from an impressive array of thought leaders and benefit from presentations which demonstrate the value of IoT in a practical context.
IoT Scotland will bring together 200 IT Heads and Business Leaders to learn, share and discuss, creating a unique opportunity for networking and knowledge exchange. The conference is organised by Scot-Tech Engagement and will be free* to attend for business leaders and IT personnel.
In a day and age of rapid technological innovation, the public has come to demand an incredibly high level of technical sophistication from all aspects of their lives. Where the commercial sector has accelerated to meet this demand, the public sector has historically been resistant to change. The Government Technology (“GovTech”) sector arose in response to public demand for more efficient, affordable, and secure government processes from a segment plagued by antiquated systems and outdated procedures. Only recently have government entities begun leveraging innovative and agile solutions to meet increasing operational demands and produce more citizen value while remaining adherent to stringent budgets. This digital transformation has been catalyzed by federal programs and regulations, which are accelerating tech adoption by increasing capital investment and streamlining procurement processes. To capitalize on this trend, Catalyst is exploring GovTech businesses seeking to exploit the recent digital transformation of the public sector across North America and seize market share in a fragmented market.
Digital Innovation - A framework of ImpactsMalcolm Ryder
Digital modes of IT-driven change are so varied that it is difficult to understand what an "enterprise" approach to coherent transformation is really based on. Researchers such as Archestra and Ventana offer a way to see the forest through the trees.
One Page Blockchain Theme Proposal For Distributed Ledger Presentation Report...SlideTeam
Here we present One Page Blockchain Theme Proposal For Distributed Ledger Presentation Report Infographic PPT PDF Document one pager template. You may be familiar with the word blockchain technology if you have been into investment, and banking. It is a record keeping technology that provides you a data structure assisting you in holding the transactional records ensuring transparency, security and decentralization. This bitcoin blockchain one pager PowerPoint template can be used to depict the entire concept of blockchain technology including its major components. This blockchain development one pager PowerPoint template covers the information about the project overview, and the objectives. You can also display how one can keep record of all the transactions within a business organization using digital ledger. This one pager has a section depicting the plan of action, and the key milestones. This blockchain technology PowerPoint slide also lets you present the project team, their names, designation and their roles and responsibilities. Jot down your past projects that you have been handling using this readily available customizable PowerPoint slide show. Add or delete the elements and make alterations in the slide in just few clicks. This slide can be completely edited from A to Z , its colours, to its texts and the movements of the objects everything can be altered. Grab this One Page Blockchain Theme Proposal For Distributed Ledger Presentation Report Infographic PPT PDF Document one pager template now. https://bit.ly/3gZOm6S
Addressing the shifting landscape across policy & regulation, revenue, business model innovation, technology innovation and changing consumer behavior, Indigo Advisory Group has created a series of tools, frameworks and strategies to help utilities manage the energy transition
Terminology guide for digital health in 2021Velametis
It is no surprise that 2020 contributed to a surge in digital healthcare-related activities, in light of the COVID-19 pandemic.
At Velametis, we anticipate a continued growth in the industry in 2021, so we collated the most important digital healthcare terms and definitions you will come across this year.
Find out more @ https://velametis.com/
White paper the 4 key reasons 70 percent of telco digital transformations fai...Martin Kievit
Within this white paper we zoom in to why Telcos struggle to deliver successful transformation programmes.
What is it they do wrong and how could they prevent this.
We also look into the different approaches Telcos take when it comes to technology and implementation partner choices
Digital Renaissance - Alfresco EMEA Partner DayJohn Newton
The Digital Renaissance is the convergence of the forces of Cloud, Mobile, Big Data and Social affecting the way that all industries do business. A virtuous cycle of customer engagement and business agility drive the redesign of business models and they way we all work together. New technologies and architectures are required to participate in the biggest changes to affect business since who knows when.
Internet of Things: From Strategy to Action: Driving IoT to Industrial ScaleCognizant
Full IoT value cannot be realized by connecting a few devices. Organizations need to get beyond instrumentation, and focus on the impact these technologies can have on their business strategies, which will require leadership, vision and partnership.
SustainTech framework - how emerging technologies can help meet the demand fo...Lapman Lee ✔
SustainTech - how emerging technologies can help meet the demand for transparency and trust in ESG investments to meet United Nations Sustainable Development Goals (SDG)
Digitalization, as we call it today, is sweeping across every aspect of our daily lives in all possible ways. The impact of digital technologies is prevalent in every spectrum of our lives and consequently the current era is also termed as the “digital age”. The process of digitalization started some five decades back with the advent of computing technologies and digital electronics. Today digitalization can be seen as a tool of transformation which extends beyond our lifestyle to the way we transact, interact and conduct business. Across all sectors, be this communication, media, healthcare, retail and manufacturing, we are increasingly seeing the use of digital technology. The landscape of this digital age is increasingly being driven by innovations in e-communications, e-commerce and ever-increasing deployment of the internet to create economies based on high technology, massive communication, knowledge creation and innovation. It is important to understand and appreciate the factors that are ushering in such changes and how these are impacting the modern-day business.
The aim of this study to understand the digitalization, progress of Canada in Digital transformation and to get better insight about digital banking in Canada.
The Internet of Things (IoT) redefines the notion of connectivity; a transition to a vast, all-encompassing web of interconnected devices which uses data to measure, calculate, evaluate and learn. This network transcends the traditional comprehension of M2M in both capability and scale, linking together billions of devices and integrating everything from tiny remote beacons to large communications networks and energy infrastructure.
The potential of this vast connected network is staggering, and brings forth real capacity to help address some of our most crucial socio-economic concerns. Devices can utilise the data at their disposal to optimise efficiency and help reduce waste. Sensors can pre-empt mechanical breakdowns and determine the most safe and cost-effective time to schedule maintenance and repair. Energy systems can be transformed into smart grids, achieving improved efficiency by ensuring supply is regulated in accordance with actual real-time demand. It is this capacity to harness vast amounts of data to understand problems and identify solutions which underlines the true potential of IoT.
This conference will bring together technologists from industry, academia and government to explore the evolution of the Internet of Things. The programme will contextualise IoT within the current technology landscape and assess the implications for business and wider society. Delegates will hear from an impressive array of thought leaders and benefit from presentations which demonstrate the value of IoT in a practical context.
IoT Scotland will bring together 200 IT Heads and Business Leaders to learn, share and discuss, creating a unique opportunity for networking and knowledge exchange. The conference is organised by Scot-Tech Engagement and will be free* to attend for business leaders and IT personnel.
In a day and age of rapid technological innovation, the public has come to demand an incredibly high level of technical sophistication from all aspects of their lives. Where the commercial sector has accelerated to meet this demand, the public sector has historically been resistant to change. The Government Technology (“GovTech”) sector arose in response to public demand for more efficient, affordable, and secure government processes from a segment plagued by antiquated systems and outdated procedures. Only recently have government entities begun leveraging innovative and agile solutions to meet increasing operational demands and produce more citizen value while remaining adherent to stringent budgets. This digital transformation has been catalyzed by federal programs and regulations, which are accelerating tech adoption by increasing capital investment and streamlining procurement processes. To capitalize on this trend, Catalyst is exploring GovTech businesses seeking to exploit the recent digital transformation of the public sector across North America and seize market share in a fragmented market.
Digital Innovation - A framework of ImpactsMalcolm Ryder
Digital modes of IT-driven change are so varied that it is difficult to understand what an "enterprise" approach to coherent transformation is really based on. Researchers such as Archestra and Ventana offer a way to see the forest through the trees.
One Page Blockchain Theme Proposal For Distributed Ledger Presentation Report...SlideTeam
Here we present One Page Blockchain Theme Proposal For Distributed Ledger Presentation Report Infographic PPT PDF Document one pager template. You may be familiar with the word blockchain technology if you have been into investment, and banking. It is a record keeping technology that provides you a data structure assisting you in holding the transactional records ensuring transparency, security and decentralization. This bitcoin blockchain one pager PowerPoint template can be used to depict the entire concept of blockchain technology including its major components. This blockchain development one pager PowerPoint template covers the information about the project overview, and the objectives. You can also display how one can keep record of all the transactions within a business organization using digital ledger. This one pager has a section depicting the plan of action, and the key milestones. This blockchain technology PowerPoint slide also lets you present the project team, their names, designation and their roles and responsibilities. Jot down your past projects that you have been handling using this readily available customizable PowerPoint slide show. Add or delete the elements and make alterations in the slide in just few clicks. This slide can be completely edited from A to Z , its colours, to its texts and the movements of the objects everything can be altered. Grab this One Page Blockchain Theme Proposal For Distributed Ledger Presentation Report Infographic PPT PDF Document one pager template now. https://bit.ly/3gZOm6S
Addressing the shifting landscape across policy & regulation, revenue, business model innovation, technology innovation and changing consumer behavior, Indigo Advisory Group has created a series of tools, frameworks and strategies to help utilities manage the energy transition
Terminology guide for digital health in 2021Velametis
It is no surprise that 2020 contributed to a surge in digital healthcare-related activities, in light of the COVID-19 pandemic.
At Velametis, we anticipate a continued growth in the industry in 2021, so we collated the most important digital healthcare terms and definitions you will come across this year.
Find out more @ https://velametis.com/
White paper the 4 key reasons 70 percent of telco digital transformations fai...Martin Kievit
Within this white paper we zoom in to why Telcos struggle to deliver successful transformation programmes.
What is it they do wrong and how could they prevent this.
We also look into the different approaches Telcos take when it comes to technology and implementation partner choices
Digital Renaissance - Alfresco EMEA Partner DayJohn Newton
The Digital Renaissance is the convergence of the forces of Cloud, Mobile, Big Data and Social affecting the way that all industries do business. A virtuous cycle of customer engagement and business agility drive the redesign of business models and they way we all work together. New technologies and architectures are required to participate in the biggest changes to affect business since who knows when.
Internet of Things: From Strategy to Action: Driving IoT to Industrial ScaleCognizant
Full IoT value cannot be realized by connecting a few devices. Organizations need to get beyond instrumentation, and focus on the impact these technologies can have on their business strategies, which will require leadership, vision and partnership.
SustainTech framework - how emerging technologies can help meet the demand fo...Lapman Lee ✔
SustainTech - how emerging technologies can help meet the demand for transparency and trust in ESG investments to meet United Nations Sustainable Development Goals (SDG)
Digitalization, as we call it today, is sweeping across every aspect of our daily lives in all possible ways. The impact of digital technologies is prevalent in every spectrum of our lives and consequently the current era is also termed as the “digital age”. The process of digitalization started some five decades back with the advent of computing technologies and digital electronics. Today digitalization can be seen as a tool of transformation which extends beyond our lifestyle to the way we transact, interact and conduct business. Across all sectors, be this communication, media, healthcare, retail and manufacturing, we are increasingly seeing the use of digital technology. The landscape of this digital age is increasingly being driven by innovations in e-communications, e-commerce and ever-increasing deployment of the internet to create economies based on high technology, massive communication, knowledge creation and innovation. It is important to understand and appreciate the factors that are ushering in such changes and how these are impacting the modern-day business.
The aim of this study to understand the digitalization, progress of Canada in Digital transformation and to get better insight about digital banking in Canada.
The Impact of Digital Transformation on Corporate Performance_kamann_sivri_2012MyCityMetropolis
Digital Transformation, Corporate Performance, Digitalization, Digital Opportunities, Digital Business Model, Business Innovation, Business Expansion, Business Enrichment, Business Process Automation, Business Flexibility, Business Control
A Digital Future - Transforming NSW GovernmentMartin Walsh
This is the Word document version of the Digital Strategy I developed for NSW Government in 2012. It should be read in conjunction with the Presentation version of the strategy - http://www.slideshare.net/martinwalsh/a-digital-future-transforming-nsw-government
http://www.ericsson.com/thinkingahead/networked_society
Digitalization has unleashed a wave of transformation across a range of industries. The pace of change has been mind boggling and will only continue to accelerate. Everything from business models and product categories to financing and human resources will transform in order to take advantage of the possibilities of the Networked Society.
Digital Transformation : Just a Buzzword or Real TransformationMatthew W. Bowers
Digital Transformation : Just a Buzzword or Real Transformation. A presentation to the St Louis Chapter of AITP to highlight, define and discuss digital transformation as well as business innovation and related topics. What IS Digital Transformation, why is it confusing, who does it, who leads, what is the maturity model?
Digitalization is the process of employing digital technologies and information to transform work, enhance customer experience, ensure employee efficiency, create new solutions, and revamp the business operations. It is the most significant technological trend that is changing society, business, and everything we do. Digitalization occurs in all lines of life, including the fields of education, healthcare, economy, business, and manufacturing. It is a catalyst which will promote innovation and transform the operation of companies. This paper provides an overview of digitalization, its opportunities and challenges. Matthew N. O. Sadiku | Uwakwe C. Chukwu | Abayomi Ajayi-Majebi | Sarhan M. Musa "Digitalization: A Primer" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-4 , June 2022, URL: https://www.ijtsrd.com/papers/ijtsrd50387.pdf Paper URL: https://www.ijtsrd.com/engineering/computer-engineering/50387/digitalization-a-primer/matthew-n-o-sadiku
#Barillagoesdigital: the digital transformative journey - Alessandra ArdrizzoiaOpenKnowledge srl
Digital is now firmly part of every business. But even with technology being today an integral part of the organization and its strategy, it is people who will build the success in a world that continues to reinvent itself at an unprecedented rate. The Digital Transformation is all about people! #BarillagoesDigital is a journey that will transform Barilla into a fully Digital enterprise creating value for the Business and putting the Barilla people at the center of the transformation.
The Economics of Content (October 2019)Joe Gollner
Virtual Presentation delivered at Lavacon 2019. A bit of a deep dive into some fundamental questions around the nature of the content industry and some of the challenges it has historically faced. In order to stave off depression, it ends with a more positive "Content Manifesto" that declares what needs to be done to redress some of the observed problems in the content industry. Relevant to content management and to open content standards like DITA and XML.
So You Want a CMS (Gnostyx Workshop Lavacon 2016)Joe Gollner
A half-day workshop held at Lavacon 2016 in Las Vegas. A relatively thorough introduction to a proven way to acquire a content management system as part of an overall content solution. Leans towards a more formal approach to selecting and validating a CMS platform than is usually followed. The approach has been proven to be effective in numerous circumstances but is especially valuable when the content infrastructure being selected will play a broad role within an enterprise environment.
Managing Knowledge in the Fractal Enterprise (Retro Alert 1999)Joe Gollner
A blast from the past - a talk I gave at Documation 1999 entitled "Managing Knowledge in the Fractal Enterprise". Interestingly, the themes touched on in this presentation have proved resilient and useful in all the years since. If anything, the ideas seem closer to the mark today than they did 20 years ago!
CALS and Canadian Government Acquisition 1994Joe Gollner
This is a paper written for, and presented at, CALS Europe 1994 in Paris. It outlines how the principles, and in some cases the technologies, of the Continuous Acquisition and Lifecycle Support (CALS) initiative were applied to complex custom procurement within the Canadian Federal Government.
Coordinating SGML Projects to Maximize Corporate Benefits was the original title from this 1995 article. Although it hails from the past, its lessons for markup technologies, the management of standards, and the handling of corporate politics still ring true. It also showcases how common forces drove the emergence of practices that we now see in the Darwin Information Typing Architecture (DITA).
Information 4.0 for Industry 4.0 (TCWorld 2016)Joe Gollner
An annotated version of a presentation delivered at TCWorld 2016 in Stuttgart, Germany. Explores the concept of Information 4.0 and Content 4.0. Builds connections to the Semantic Web, Internet of Things, Cognitive Computing, and Big Data.
The Changing Face of Publishing (October 2012)Joe Gollner
A presentation made to the Canadian Heritage Ministry on the changing impacting publishing at this time. Complete with a somewhat jaundice view on how well most publishers are adapting. It comes from 2012 which feels like a long time ago but the presentation doesn't really call for much updating.
This session explores the ways in which Content 4.0 can be a useful way to understand the direction that content is going. It proceeds by looking at what content must be like in order to keep up with Industry 4.0. This session was undertaken at the invitation of Tom Aldous of The Content Era.
A bit of a retrospective. Back in the spring of 2005, I delivered this presentation at a Defense Software Symposium. The idea was that if we manage the knowledge behind a software system properly we can create, integrate, manage, and evolve that software far more effectively than we have in the past. This discussion proceeded with reference to very large and very complex software engineering and integration projects.
This talk was delivered at DITA Europe in Munich Germany. It explores the business and management considerations that apply to the deployment of DITA-enabled solutions that break out beyond the traditional technical documentation focus. Appropriately, the guiding theme for the presentation is drawn from Don Quixote.
Practical Steps Towards Integrated Content Management (Nov 2015)Joe Gollner
This talk was delivered at TCWorld 2015 in Stuttgart Germany. It explores ideas initially touched upon in a talk at the Information Energy event in Utrecht.
This is the Extended Edition version of the keynote presentation delivered at Lavacon 2015 in New Orleans. It tackles some key concepts and principles that will drive a grounded Content Strategy and its implementation.
Integrated Content Management - Information Energy 2015 KeynoteJoe Gollner
The opening keynote at the 2015 Information Energy conference convened in beautiful Utrecht in the Netherlands. A talk that explored how the various content management disciplines can come together to help organizations to leverage their content more effectively and to improve their overall performance.
A Teaser Version for a Presentation proposed for Lavacon 2015 in New Orleans. Looks into the dark arts of content leadership, into how leaders emerge and influence for the better content solution projects and consequently their organizations.
Lean Manufacturing and DITA (Gnostyx at DITA Europe 2014)Joe Gollner
Presentation from DITA Europe 2014 on the topic of Lean Manufacturing and DITA. How DITA (Darwin Information Typing Architecture) has been used on Lean Manufacturing projects and how Lean Principles change how we deploy DITA and Content Solutions.
Getting it Right: Building Quality into your Content (July 2014)Joe Gollner
This presentation was delivered as a webinar hosted by STC France on July 8, 2014.
This talk focused on the steps to be taken to design quality into your content assets and to then see that quality realized in high quality information products.
An annotated slide deck from a webinar hosted by Stilo International and conducted on June 24, 2014.
The talk introduces tactics for moving a content solution project forward quickly while also attending to essential details.
Jumping to Light Speed (Spotlight Session at STC 2014)Joe Gollner
A spotlight session from the STC Summit 2014 (#STC14). It sought, in a short 20 minute slot, to introduce the challenges facing technical communicators and a framework (rooted on the work of Hippocrates) for thinking about both leadership and content. A Star Trek theme is mixed in for good measure. Thanks to @maxwellhoffmann for the photo of me presenting this talk (included on the last slide)
2.Cellular Networks_The final stage of connectivity is achieved by segmenting...JeyaPerumal1
A cellular network, frequently referred to as a mobile network, is a type of communication system that enables wireless communication between mobile devices. The final stage of connectivity is achieved by segmenting the comprehensive service area into several compact zones, each called a cell.
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdfFlorence Consulting
Quattordicesimo Meetup di Milano, tenutosi a Milano il 23 Maggio 2024 dalle ore 17:00 alle ore 18:30 in presenza e da remoto.
Abbiamo parlato di come Axpo Italia S.p.A. ha ridotto il technical debt migrando le proprie APIs da Mule 3.9 a Mule 4.4 passando anche da on-premises a CloudHub 1.0.
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
APNIC Foundation, presented by Ellisha Heppner at the PNG DNS Forum 2024APNIC
Ellisha Heppner, Grant Management Lead, presented an update on APNIC Foundation to the PNG DNS Forum held from 6 to 10 May, 2024 in Port Moresby, Papua New Guinea.
Gen Z and the marketplaces - let's translate their needsLaura Szabó
The product workshop focused on exploring the requirements of Generation Z in relation to marketplace dynamics. We delved into their specific needs, examined the specifics in their shopping preferences, and analyzed their preferred methods for accessing information and making purchases within a marketplace. Through the study of real-life cases , we tried to gain valuable insights into enhancing the marketplace experience for Generation Z.
The workshop was held on the DMA Conference in Vienna June 2024.
Italy Agriculture Equipment Market Outlook to 2027harveenkaur52
Agriculture and Animal Care
Ken Research has an expertise in Agriculture and Animal Care sector and offer vast collection of information related to all major aspects such as Agriculture equipment, Crop Protection, Seed, Agriculture Chemical, Fertilizers, Protected Cultivators, Palm Oil, Hybrid Seed, Animal Feed additives and many more.
Our continuous study and findings in agriculture sector provide better insights to companies dealing with related product and services, government and agriculture associations, researchers and students to well understand the present and expected scenario.
Our Animal care category provides solutions on Animal Healthcare and related products and services, including, animal feed additives, vaccination
Instagram has become one of the most popular social media platforms, allowing people to share photos, videos, and stories with their followers. Sometimes, though, you might want to view someone's story without them knowing.
4. @joegollner 4
Digital Technology
Digital Strategy
Digital Disruption
Digital Economy
Digital Society
Digital Natives
Digital Competitors
Digital Skills
Digital Entrants
Digital Agility
Digital Talent
Digital Traction
Digital Metrics
Digital Operations
Digital Product Lifecycle
Digital Workforce
Digital Process
Digital Design
Digital Literacy
Digital Maturity
Digital Impact
Digital Transformation
Digital OfferingsDigital Channels
Digital Information Digital Platform
Digital Services
Digital Unicorns
Digital Organizations
Digital Innovation
Digital Lifecycle
Digital Monetization
Digital Capabilities
Digital World
Digital Awareness
Digital Consumption
Digital Leaders
Digital Business
Digital Culture
Digital Capital
Digital Differentiation
Digital Flexibility
Digital Governance
Digital Partners
Digital Customers
Digital Industry
Digital Future
Digital Ecosystems
Digital Jobs
Digital Manufacturing
Digital Value
Digital Supply Chain
Digital Mind
Digital Laggards
Digital Content
Digital Competence
Digital Era
Digital Framework
Digital Revolution
Digital Media
Digital Networks
Digital Communities
Digital Tribes
Digital Ventures
Digital Experiment
Digital Enterprise
Digital Nomads
Digital Crowd
5. Perspectives on the Revolution
Digital Technology
Digital Disruption
Digital Enterprise
Digital Workforce
Digital Transformation
Digital Agility
Digital Information
@joegollner 5
6. Digital Technology
Digital Representations of
Everything
Products
Processes
Customers
Working with Digital
Representations
Interpretation
Integration
Coordination
Control
@joegollner 6
8. Digital Disruption
Digital Technology
Changes things
Everything is digitally
• Analyzed
• Monitored
• Redesigned
• Recreated
• Controlled
Disruption is the Effect
Legacy practices threatened
Legacy interests endangered
Sounds scary because it is…
@joegollner 8
9. Disruption & Barnaclization
Barnaclization
The accrual of individually
beneficial innovations
that progressively
degrade
overall performance
Universal fate of all
systems
• Organizations
• Processes
• Technologies
• Ideas
@joegollner 9
Disruption
becomes a
necessary
corrective
10. Digital Disruption Full Disclosure
10
The Content Philosopher
www.gollner.ca
Digital Disruptor
@joegollner
14. Digital Transformation
Absolute Focus
on the Customer
Who do they need to do?
Has always been true
When reintroduced
Shakes up assumptions
Scatters sacred cows
Awakens the elephant
in the room
Shatters barnacles
Ignites resistance
@joegollner 14
The Rise of
Customer Experience
15. Digital Agility
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Outcome of
Digital Transformation
is the pursuit of
Digital Agility
The ability to change on
a dime to address a new
customer need
To exploit an
new opportunity
To respond to a
new threat
16. The Dawn of Digital Information
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Information
becomes fully
digital
Information
processes
become fully
digital
Calls for fully
digital content
19. The Ask of Technical Communicators
Help us to really understand what users are trying to do
Help users to meet these goals using what we provide them
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20. A Two-way Street
Facilitating a dialogue between
User Tasks and Product Design
In one direction, it is about
communicating information
about the product or service
to customers & users
In the other, it is communicating
details about user tasks back to
product design
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21. Leveraging User Task Insight
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Design
Development
Delivery
Customer
Use
Historical Model Digital ModelProduct Lifecycle The Relative
Investment in
Communication
Activities &
Deliverables
Significant
increase in
investment
from Historical
to Digital
Models
[e.g., 270%]
22. Expanding the Spectrum of Impact
In the Digital Enterprise, communication is everything
Connecting the enterprise to its customers & users
Connecting partner enterprises
Connecting specialties within the enterprise
Connecting communication specialties
Connecting communication channels & technologies
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23. Diversify or Dubai
Not that Dubai is a bad place
But one organization was
going to relocate all Technical
Communication functions to
Dubai for tax reasons
Emergency Response:
diversify communication
activities into business
analysis, sales, internal procedures…
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25. A Brave New World
When you come to a fork in the road, take it!
Yogi Berra
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26. A Positive Outlook
The Digital Revolution is upon us
It will hit you if it has not already
There is more work for
communicators in this
Brave New World – not less
The changes required really play to
core strengths of communicators
The basics of making connections
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27. Comments | Questions | Rebuttals
@joegollner 27
Making Connections:
Joe Gollner
Managing Director
Gnostyx Research Inc.
jag@gnostyx.com
@gnostyx
@joegollner
Content Philosopher Blog:
www.gollner.ca