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1. Digital Transformation
of
Social Business

2. Contents
• Social Business
• Digital Transformation(DT)
• Digital Transformation of Social Business
• Importance of digital transformation
• Make Digital Transformation successful?
• Concluding Remarks

3. Social Business

4. social business
A form of business striking a balance
between social objectives and financial
goals, situated somewhere between
profit-maximizing and social contribution.
Social business
Nobel Peace Prize laureate Professor
Muhammad Yunus:
defined a social business as a
business: Created and designed to
address social problem.
Principles of social business?
• Overcome Poverty And Other Social Issues
• Financial and Economic Sustainability
• Company profit stays with the company for expansion and improvement
• Environmental consciousness.
• Workforce gets revenue based wage with better working conditions
• Do it with joy

10. Digital Transformation

11. What really is Digital transformation?
(Use of ICT for human society)
• The changes associated with the application of digital technology in all aspects of
human society.
• Transformation means designing the whole service for people, not just the digital
bits.
• In fact, digital transformation is business transformation; Strategy, not technology,
drives digital transformation.
The Customer Experience Is At The Heart Of Digital
Transformation.
Digital transformation is about consumer behavior
and business opportunity, not technology.
The Digital Transformation means that digital usages
enable innovation and creativity, rather than simply
enhance and support the traditional methods.

12. Digital transformation :Integrating all stakeholders; People, enterprises, government,
communities in the whole Society.
Students
Doctors
farmers
Soldiers
Business
Man
Drivers
Police
Worker
Tourist
House
wife
Internet
AI
AR
IoT
VR
CRM
ERM
SCM
ERP
KBS
DMS
OAS
Governments
Agencies
International
& regional
communities
Financial
Institutio
ns and
Services
Enterprises
Health Care
Communities
Education
Entertainment
Environment
Transpotation

13. Digital Transformation as Planned Organizational Change
Analyze, simplified, and
redesign business
processes with a mind to
radically reduce business
costs.
Enables employees to perform
their tasks more efficiently and
effectively
Digital Transformation
A radical reconceptualization
of the nature of the business
and the nature of the
organization
The streamlining of standard operation
procedures, eliminating obvious
bottlenecks, so that automation can
make operating procedures more
efficient

14. Digital Transformation of Social Business

15. Development
15
Digital Transformation= ICT for Development framework (ITU)
ICT
Readiness
(Infrastruct
ure, Access)
ICT Use
(Intensity)
ICT Impact
(Outcomes)
ICT
Capability
(Skills)
ICT Industry
Better World
Social
Business

17. Source:Accenture

18. Important of Digital Transformation
For
Social Business?

19. There is a consensus that Digital Transformation is
inevitable.
86% of CEO cited technological advances as the
global trend that will most transform business;
the megatrends rocking our world.
committed to helping leaders understand
the implications and supporting on the
journey to shape better opportunities for
business and society.
digital tech. have boosted growth,
expanded opportunities, and improved
service delivery. Impact has fallen short and
is unevenly distributed.
The digital economy is simply becoming
The economy. By 2020 more than 90% of
jobs in the European Union will require
digital skills.
Digitization touches 98 % of the US Economy
Digitalization increase customer experience.
78%
58% of businesses look to digital to help
them profitable.
Digital transformation are achieving 9% higher
revenue creation, 26% greater impact on
profitability, and 12% more market valuation.

20. IBM :Contribution of Digital Transformation

21. •CSCP, IT Industry, IT manpower, NCB
1980: National Computerization Plan
•Enhance CSCP, Networking, Trade Net, MediNet , LawNet
1986: Five year National IT Plan
•Intelligent Island, every eco-social sector , Singapore ONE,
1992: IT 2000
•IDA, full liberalization of telecom, e-Government Action Plan, e-
Citizen portal
1999: Info-comm 21
•Develop a vibrant Infocomm industry
•e-Government action plan II
2003: Connected Singapore
•Innovation, Integration and Internationalization
2015: iN2015
How much time & efforts to invest : Singapore Case
• Other National Plans : Media 21 IT in Education Master plan-Library 2010
Tourism 2015 Retail 2021 Manufacturing
2018

22. Potential Positive contribution of Digital transformation
Creating a workforce for the machine age
Digitalization could create up to 6 million jobs worldwide between 2016 and 2025 ;
shape the next generation of talent for the digital age.
Transitioning to a sustainable world
Digital initiatives in the industries could deliver an estimated 26 billion tonnes of
net avoided CO2 emissions from 2016 to 2025.
The acceptance of new business models and stakeholders adoption can ensure to
reduce the environmental impact.
Building trust in the digital economy
Usage-based insurance (UBI), coupled with assisted driving technologies, could
reduce by 2025 the projected annual death toll from road accidents of more than 2
million by 10%.
Digital strategy can create a new level of social engagement by offering a most
compelling, seamless, contextual, personalized digital experience across all stakeholders.
Convenience is the key driver for digital disruption; from how we communicate and
connect, to how we travel and shop.

23. How to make Digital Transformation successful?

24. How to make Digital Transformation successful?
Surveillance Technologies
unemployment
Social disruption.
Top Challenges
Confident about leadership’s
understanding of digital trends
and emerging technologies.
Leadership has sufficient skills
to lead organization’s digital
strategy.
Leadership is absolutely key. Confidence to embrace change,
Listen to different models,
Empower his people to get onand do it.
Move Outside Your
Process Comfort Zone
Cultivate Tomorrow’s
IT Talent Today
Deliver Technology
The Way The
Business Wants
Leaders should have a clear digital strategy combined with a
culture and people that drive transformation.

25. Biggest barriers and challenges to digital transformation?
41%
37%
32%
31%
27%
23%
19%
19%
13%
11%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Too many competing priorities
Insufficient funding
Security concerns
Lack of an overall strategy
Lack of organizational agility
Insufficient technical skills
Lack of entrepreneurial spirit,…
Lack of understanding
Lack of collaborative, sharing culture
legislative and legal constraints

27. Concluding Remarks

28. Need to improve the awareness
Rapidly developing
Digital technology
• Internet,
Mobile
• Cloud
• Big Data
• IoT
• 3D printing
• Robotics
• AI, AR, VR
• Blockchain
• Social Media
IT is Ubiquitous
ICT becomes key
enabler for
developement
Provide unparalleled
opportunities for
value creation.
Digital Transformation
is the solution. Too vital
to ignore. Necessary
for survival and growth
of any business.
More & more
expectations for
simpler, faster and
cheaper services for
stakeholders.
Need cost/effective
strategy to successfully
transform to be an
Advance Business.
• Digital Transformation is a major investment , a major change and will take considerable
time and efforts.
• Many Digital Transformation efforts fail. There are many challenges.
• Need a scheme for cooperation, collaboration, and co-creation to make DT successful.
Rapidly changing
Business Environment
More Competition
Social Business
Digital Economy