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Your Brand



 Identify it; Build it; Promote it
           © Karen Southall Watts
The mystery of brand
Branding is Powerful
           Dr. Thomas
           Robinson of
           Stanford University
           Taste test with a
           total of 63 kids aged
           3 to 5
           Preferred Golden
           Arches wrapped
           food
The dark side of brand
 Morgan Spurlock’s “Super-size Me”
 Cheap, fast, predictable
 University of Minnesota, surveyed 560
 adults by phone (selected randomly)

You do not want to be “the McDonalds of
 small business”
Do want to use…
        Create product/service with
        customer in mind
        Have product/service
        available at right
        place/time/quantity [50% live
        near McDonalds]
        Price according to costs;
        profit margins; competition
        Promote to the right
        audience through the right
        media
Your ideal customer

Basic demographics
Preferred shopping
style/methods
What makes them “ideal”?
Worries and anxieties
             What keeps your
            customers up at
            night?
            What problem can
            you solve?
            How is your solution
            better than your
            competitors?
Don’t be generic
What are your core
values?
Why do clients
contact YOU?
Are you unique?
Boiled down
branding
statement…

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Branding

  • 1. Your Brand Identify it; Build it; Promote it © Karen Southall Watts
  • 3. Branding is Powerful Dr. Thomas Robinson of Stanford University Taste test with a total of 63 kids aged 3 to 5 Preferred Golden Arches wrapped food
  • 4. The dark side of brand Morgan Spurlock’s “Super-size Me” Cheap, fast, predictable University of Minnesota, surveyed 560 adults by phone (selected randomly) You do not want to be “the McDonalds of small business”
  • 5. Do want to use… Create product/service with customer in mind Have product/service available at right place/time/quantity [50% live near McDonalds] Price according to costs; profit margins; competition Promote to the right audience through the right media
  • 6. Your ideal customer Basic demographics Preferred shopping style/methods What makes them “ideal”?
  • 7. Worries and anxieties What keeps your customers up at night? What problem can you solve? How is your solution better than your competitors?
  • 8. Don’t be generic What are your core values? Why do clients contact YOU? Are you unique? Boiled down branding statement…