SlideShare a Scribd company logo
1 of 11
And there are clear differences between good and bad performing companies on their kpi choice
+10%
+10%
Market share
Brand equity
+20%
+15%
+7%
Loyalty
Brand awareness
Customer satisfaction
The most important ingredients for growth are:
94%
78%
62%
45%
Sufficient foundation
Enough budget
innovation is important for growth and the companies that have enough budget and foundation for innovation
grow harder
Winners Losers
Sufficient foundation
Enough budget
94%
78%
62%
45%
Sufficient support
Sufficient funds
innovation is important for growth and the companies that have sufficient funds and support for innovation grow
harder
Winners Losers
Sufficient support
Sufficient funds
55%
22%
18%
51%
Belief in current strategy
Reorientation
consistentency is an important driver for growth and mentioned the most during our vision interviews
Winners Losers
What are the most important marketing mistakes that can be made according to Ducth marketeers
Making assumptions and thinking for the customer: “i know what’s good for my customers and what
they think”
Inconsistency is also mentioned often, in particular in the vision interviews
Does marketing agree?
91%
88%
74%
73%
49%
46%
35%
35%
26%
Not standing out or being recognized
Don't know what makes the brand distinctive
No connection with the brand in advertising
Don't know which memory stuctures the brand has
Change packaging too often
Not reaching a sufficient amount of people with media
Price discounts
Too much focus on loyal customers
Wasting media euro's by bursting
We already showed that there are differences in kpi selection that influences performance
+10%
+10%
Market share
Brand equity
+20%
+15%
+7%
Loyalty
Brand awareness
Customer satisfaction
We need to change the way we look at brands
46%
34%
26%
59%
41%
38%
28%
57%
Innovative
Authentic
Is close to me
Brand that I trust

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Brand Growth Study 2017

  • 1. And there are clear differences between good and bad performing companies on their kpi choice +10% +10% Market share Brand equity +20% +15% +7% Loyalty Brand awareness Customer satisfaction
  • 2. The most important ingredients for growth are:
  • 3. 94% 78% 62% 45% Sufficient foundation Enough budget innovation is important for growth and the companies that have enough budget and foundation for innovation grow harder Winners Losers Sufficient foundation Enough budget
  • 4. 94% 78% 62% 45% Sufficient support Sufficient funds innovation is important for growth and the companies that have sufficient funds and support for innovation grow harder Winners Losers Sufficient support Sufficient funds
  • 5. 55% 22% 18% 51% Belief in current strategy Reorientation consistentency is an important driver for growth and mentioned the most during our vision interviews Winners Losers
  • 6. What are the most important marketing mistakes that can be made according to Ducth marketeers
  • 7. Making assumptions and thinking for the customer: “i know what’s good for my customers and what they think”
  • 8. Inconsistency is also mentioned often, in particular in the vision interviews
  • 9. Does marketing agree? 91% 88% 74% 73% 49% 46% 35% 35% 26% Not standing out or being recognized Don't know what makes the brand distinctive No connection with the brand in advertising Don't know which memory stuctures the brand has Change packaging too often Not reaching a sufficient amount of people with media Price discounts Too much focus on loyal customers Wasting media euro's by bursting
  • 10. We already showed that there are differences in kpi selection that influences performance +10% +10% Market share Brand equity +20% +15% +7% Loyalty Brand awareness Customer satisfaction
  • 11. We need to change the way we look at brands 46% 34% 26% 59% 41% 38% 28% 57% Innovative Authentic Is close to me Brand that I trust