Brand building
on a budget
Nick Christoforou, Managing Director
Emma Cartwright, Copywriter
Neo is a communications agency
that takes care of the brands that
are taking care of the world.
We are a diverse team of strategists,
writers, designers and digital
thinkers.
The company we keep




                      3
Workshop objectives
What we would like to get
out of today

“How to be more effective.”

“Add to my comms toolbox”

“Set communications goals that require limited budget”

“Development of brand guidelines and brand manuals”

“How to help everyone work together”


= Simple tips around sharpening your brand
                                                         5
What is a brand?




                   6
A brand is the space
you occupy in someone
else’s mind
Anita Roddick




                        7
It is an expression of
what you do, who you
are and why you
deserve people’s trust




                         8
“Rebrand” reason to be afraid?
The scary scale...

                     NEW
                    VISUAL
                   IDENTITY


          FULL
       STRATEGIC                 SIMPLE
        REBRAND               REFINEMENTS




                                            9
When you might
need to rebrand

• If you are new
• Changing your focus (eg. funding, new services, scale)
• Your external comms are not doing you justice
• Need more clarity around your cause and offer
• Bring more consistency




                                                           10
Creating Successful Brands
Bringing brands to life




                          12
Where are you now?




                     13
Where do you want to be?




                           14
What’s going to bring your
brand to life?




                             15
Case study:
Sova




Sustainability   16
Brief


For 35 years Sova had been helping people steer clear of
crime through volunteer based projects across the country.
They needed a brand that would help them stand out,
win contracts and bring the organisation together.




                                                             17
Before.




•Inconsistent
•Institutional
•Lacking clarity of
 message



                      18
1. Strategic review
•Research
•Engagement
•Insight




                      19
2. Sova’s brand positioning
- building blocks

What we do (mission):
We offer personal support and practical advice to help build
stability both at work and at home enabling people to make
better choices and improve the quality of their lives.
Why we exist (vision/purpose):
A society where people have the stability and confidence to steer
clear of crime and make better choices
How we work/what we believe (values):
The people we work with are the reason for everything we do
Everyone should be treated with respect
Working together we can find the best solutions

                                                                    20
2. Sova’s brand positioning
- expression

Us in a nutshell (essence)
Ripple – about people improving their own lives and being
able to open up/reach out to other people; their world
expanding/getting bigger as they start to see new possibilities
and potential in it; new openings / opportunities.

Our personality / tone-of-voice
Vibrant – modern, alive and inspired
Accomplished – skilled, with grace
Sincere – genuinely on your side
Bold – clear and confident

                                                                  21
3. The big idea




‘With Sova’s help
people are creating a
better, brighter future
for themselves’




                          22
23
24
How Sova maximised
their budget

•Buy-in and sign-off at key stages avoiding expensive duplication of work
•Created templates that could be implemented internally by staff
•Careful selection of a single photography location we managed to cut out
the extra costs of multiple locations
•Graduate photographer and volunteer models
•Bulk orders with suppliers earning us a discount
•Devised economical ways of printing
•Utilised internal skills for copywriting, populating website and
communications planning
•Used an open source content management system (CMS) for website,
ensuring no license fees and low future development costs

                                                                            25
Brand personality case study:
Ben and Jerry’s
Ben and Jerry’s brand personality
•Fun – playful, humourous
•Brave - almost controversial
•Passionate - positive attitude
•‘Home-fangled’ – rather than
 new-fangled



                                    27
28
Exercise:
Describe the personality of the
brands on the handouts
30
Oxfam’s brand
personality

•Provocative – prompt outrage, not guilt
•Optimistic – there’s always something that can be done
•Simple – rather than jargon
•Collaborative – creating change together




                                                          31
32
Nike’s brand
personality

• Cool – contemporary and cutting edge
• Spirited – about stepping up to the challenge
• Tough – no nonsense athletic greatness
• Innovative – thinking outside the box




                                                  33
34
WWF’s brand
personality

•Knowledgeable – offering direction and insight
•Optimistic – giving hope about the future
•Determined – driving forward in their ambition
•Engaging – spirited and motivating




                                                  35
36
Dove’s brand
personality

•Feminine – soft, warm, gentle and sophisticated
•Honest – straight talking and simple
•Empowering – celebrating ‘real’ beauty
•Optimistic – sees the potential in its consumer




                                                   37
Tips for branding
on a budget
How to express your own
brand - the big idea
Strip it all back                              Neo example:
Get to the core of your brand.
                                               We use strategy and creative to amplify the
Try to write one sentence that fully           messages the world needs to hear.
encapsulates who you are and what you
do. You can use this to point towards your
brand essence.

This can go on to inform the creative
expression of your brand (ie. big idea - the
vehicle that holds everything together)




                                                                                             39
How to express your own
brand - personality
Build it back up                              These characteristics will inform your brand
If your brand had a personality what would    personality (eg, tone-of-voice - the way you
it be? How would you like people to           interact with the world)
describe you?
                                              Neo example:
Write down three to four precise              Fresh – we find new ways of saying things.
characteristics. Keep your audiences in
                                              No fuss – we don’t over explain what we
mind during this exercise. What will          do or who we are. We say just enough.
resonate with them?                           Real – we don’t try and talk or act like
A team brainstorm is a good way to identify   anyone other than ourselves.
key themes and shared perspectives.




                                                                                             40
Practical tips


1. Get two for the price of one                    4. Negotiate (fairly of course!)
If your organisational strategy is in need of an   Nice agencies will always try to make the
update use the brand strategy process to do        budget work for you.
both at the same time.
                                                   5. Access free talent
2. A fresh pair of eyes and ears                   Explore student talent to produce your outputs.
If you can afford it - use an agency to help       (Once your core brand is in place)
guide you through the process but identify
internal skills to do as much as possible in-      6. Protect your investment
house.                                             Write/design simple brand guidelines.
                                                   Set up and keep a brand/comms working
3. Avoid nasty surprises                           group from across all areas of the organisation.
If you use an agency ask them to list all the
activities and outputs they would recommend.
This will help you plan your budget.

                                                                                                      41
Questions?
+44 (0) 1273 600 500
talk@weareneo.com

Brand building for small charities

  • 1.
    Brand building on abudget Nick Christoforou, Managing Director Emma Cartwright, Copywriter
  • 2.
    Neo is acommunications agency that takes care of the brands that are taking care of the world. We are a diverse team of strategists, writers, designers and digital thinkers.
  • 3.
  • 4.
  • 5.
    What we wouldlike to get out of today “How to be more effective.” “Add to my comms toolbox” “Set communications goals that require limited budget” “Development of brand guidelines and brand manuals” “How to help everyone work together” = Simple tips around sharpening your brand 5
  • 6.
    What is abrand? 6
  • 7.
    A brand isthe space you occupy in someone else’s mind Anita Roddick 7
  • 8.
    It is anexpression of what you do, who you are and why you deserve people’s trust 8
  • 9.
    “Rebrand” reason tobe afraid? The scary scale... NEW VISUAL IDENTITY FULL STRATEGIC SIMPLE REBRAND REFINEMENTS 9
  • 10.
    When you might needto rebrand • If you are new • Changing your focus (eg. funding, new services, scale) • Your external comms are not doing you justice • Need more clarity around your cause and offer • Bring more consistency 10
  • 11.
  • 12.
  • 13.
  • 14.
    Where do youwant to be? 14
  • 15.
    What’s going tobring your brand to life? 15
  • 16.
  • 17.
    Brief For 35 yearsSova had been helping people steer clear of crime through volunteer based projects across the country. They needed a brand that would help them stand out, win contracts and bring the organisation together. 17
  • 18.
  • 19.
  • 20.
    2. Sova’s brandpositioning - building blocks What we do (mission): We offer personal support and practical advice to help build stability both at work and at home enabling people to make better choices and improve the quality of their lives. Why we exist (vision/purpose): A society where people have the stability and confidence to steer clear of crime and make better choices How we work/what we believe (values): The people we work with are the reason for everything we do Everyone should be treated with respect Working together we can find the best solutions 20
  • 21.
    2. Sova’s brandpositioning - expression Us in a nutshell (essence) Ripple – about people improving their own lives and being able to open up/reach out to other people; their world expanding/getting bigger as they start to see new possibilities and potential in it; new openings / opportunities. Our personality / tone-of-voice Vibrant – modern, alive and inspired Accomplished – skilled, with grace Sincere – genuinely on your side Bold – clear and confident 21
  • 22.
    3. The bigidea ‘With Sova’s help people are creating a better, brighter future for themselves’ 22
  • 23.
  • 24.
  • 25.
    How Sova maximised theirbudget •Buy-in and sign-off at key stages avoiding expensive duplication of work •Created templates that could be implemented internally by staff •Careful selection of a single photography location we managed to cut out the extra costs of multiple locations •Graduate photographer and volunteer models •Bulk orders with suppliers earning us a discount •Devised economical ways of printing •Utilised internal skills for copywriting, populating website and communications planning •Used an open source content management system (CMS) for website, ensuring no license fees and low future development costs 25
  • 26.
    Brand personality casestudy: Ben and Jerry’s
  • 27.
    Ben and Jerry’sbrand personality •Fun – playful, humourous •Brave - almost controversial •Passionate - positive attitude •‘Home-fangled’ – rather than new-fangled 27
  • 28.
  • 29.
    Exercise: Describe the personalityof the brands on the handouts
  • 30.
  • 31.
    Oxfam’s brand personality •Provocative –prompt outrage, not guilt •Optimistic – there’s always something that can be done •Simple – rather than jargon •Collaborative – creating change together 31
  • 32.
  • 33.
    Nike’s brand personality • Cool– contemporary and cutting edge • Spirited – about stepping up to the challenge • Tough – no nonsense athletic greatness • Innovative – thinking outside the box 33
  • 34.
  • 35.
    WWF’s brand personality •Knowledgeable –offering direction and insight •Optimistic – giving hope about the future •Determined – driving forward in their ambition •Engaging – spirited and motivating 35
  • 36.
  • 37.
    Dove’s brand personality •Feminine –soft, warm, gentle and sophisticated •Honest – straight talking and simple •Empowering – celebrating ‘real’ beauty •Optimistic – sees the potential in its consumer 37
  • 38.
  • 39.
    How to expressyour own brand - the big idea Strip it all back Neo example: Get to the core of your brand. We use strategy and creative to amplify the Try to write one sentence that fully messages the world needs to hear. encapsulates who you are and what you do. You can use this to point towards your brand essence. This can go on to inform the creative expression of your brand (ie. big idea - the vehicle that holds everything together) 39
  • 40.
    How to expressyour own brand - personality Build it back up These characteristics will inform your brand If your brand had a personality what would personality (eg, tone-of-voice - the way you it be? How would you like people to interact with the world) describe you? Neo example: Write down three to four precise Fresh – we find new ways of saying things. characteristics. Keep your audiences in No fuss – we don’t over explain what we mind during this exercise. What will do or who we are. We say just enough. resonate with them? Real – we don’t try and talk or act like A team brainstorm is a good way to identify anyone other than ourselves. key themes and shared perspectives. 40
  • 41.
    Practical tips 1. Gettwo for the price of one 4. Negotiate (fairly of course!) If your organisational strategy is in need of an Nice agencies will always try to make the update use the brand strategy process to do budget work for you. both at the same time. 5. Access free talent 2. A fresh pair of eyes and ears Explore student talent to produce your outputs. If you can afford it - use an agency to help (Once your core brand is in place) guide you through the process but identify internal skills to do as much as possible in- 6. Protect your investment house. Write/design simple brand guidelines. Set up and keep a brand/comms working 3. Avoid nasty surprises group from across all areas of the organisation. If you use an agency ask them to list all the activities and outputs they would recommend. This will help you plan your budget. 41
  • 42.
    Questions? +44 (0) 1273600 500 talk@weareneo.com