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Uploaded bySamir Samuel David
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Brand & Branding

Branding is the unique identity of a company that requires time, customer satisfaction, and a consistent delivery on promises. It differentiates between pull strategies, focusing on brand identity, and push strategies, emphasizing product superiority. Successful branding involves understanding customer relationships, fostering loyalty, and defining a distinct market presence.

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Brand Loyalty Insights•
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Branding
Brand • It is the unique identity and positioning of a company, an organization, a person or a product, that you create or is created in the mind of customers/ people. • It takes time, customer satisfaction, customer positive responses, customer faith, catching up with customer instincts, delivering the best output, staying original and unique to become a brand. • Becoming a brand some fine day is not a sure process.
Branding & Marketing Branding is a Pull Strategy It says - “This is what I am. This is why I exist. If you agree, if you like me, you can buy me, support me, and recommend me to your friends.” The brand is ultimately what determines if you will become a loyal customer or not. For a Brand, it is important to deliver on its brand promise of reliability. You can never fail that. The result of branding could be that in return is sales people whose jobs are easier and more effective, employees who stay longer and work harder, customers who become ambassadors and advocates for the organization. Marketing is a Push Strategy It says - “Buy me because I’m better than others.” Or because I’m cool, or because you have this problem and I can fix it.
• It is mostly about making use of various possible methods to represent the identity or image of a company. These are materials that speak for the brand and helps in positioning it. • It is an easier task for any company to be doing branding for their identity, like say making a logo, writing good tag lines, promoting their products and services, but to be a brand is not at all an easy task. Branding
To be a Brand - Purpose • Functional: This concept focuses on the evaluations of success in terms of immediate and commercial reasons -- i.e. the purpose of the business is to make money. • Intentional: This concept focuses on success as it relates to the ability to make money and do good in the world. - Consistency The key to consistency is to avoid talking about things that don’t relate to or enhance your brand. - Emotion By provided their customers with an opportunity to feel like they're part of a larger group that's more tight-knit than just a bunch of motorcycle riders, Harley Davidson is able to position themselves as an obvious choice for someone looking to purchase a bike. - Flexibility - Employee Involvement - Loyalty Reward them - Competitive Awareness https://www.forbes.com/sites/theyec/2014/02/12/six-ways-to-become-a-brand-leader/#43039d1e5fcb
• It became a brand over years.. • Unique Taste • Thumbs-Up & Pepsi failed to copy • They need not to promote but they just remind that they exist and still taste the best
Rolls Royce Works on the good will and word of mouth from their esteemed and rich customers.
Successful Brands Diversify • Stick to a single product or service and keep on integrating latest up grades as per the trend. • Diversify after the success of one product or service reaching its best shelf life. after research and planning,
• Few became successful brands by changing their business • Made it flourish as a brand, caught eyes, attention and users. Successful Brands Piano to Bikes
Microsoft/ Linkedin/ Conventional Approaches
Google/ Facebook/ Apple/ Liberated Approaches
Office Photography
Brands Queries 1. Does your brand relate to your target audience? Will they instantly "get it" without too much thought? 2. Does your brand share the uniqueness of what you offer and why it's important? 3. Does it reflect the brand promise that you are making to who you are targeting as well as to your internal audience? 4. Does your brand clearly reflect the values that you want to represent as a customer? 5. What is it that you want your brand to do for your company? 6. What do you want others to know and say about your products or services/ brand? 7. Are you targeting business or consumer sectors? 8. What products and/or services do you offer? Define the qualities of these services and/or products. 9. What are the core values of your products and services? What are the core values of your company? 10. What is the mission of your company? 11. What does your company specialize in? 12. Who is your target market? Who do your products and services attract? 13. What is the tagline of your company? What message does your tagline send to your prospects? 14. How good is your customer and vendor response? 15. Do your customers recommend you over your competitors? 16. How do your customers recognize you? 17. Are the customers/ potential customers attended every time? 18. Do they follow your terms and conditions with trust? 19. Do you exhibit and pitch your brand in actions too?
Using the information above, create a personality or character for your company that represents your products or services. What is the character like? What qualities stand out? Is the personality of your company innovative, creative, energetic, or sophisticated? Use the personality that you created above and build a relationship with your target market. How does that personality react to target audience? What characteristics stand out? Which characteristics and qualities get the attention of your prospects. Review the answers to the questions above and create a profile of your brand. Describe the personality or character with words just as if you were writing a biography or personal ad. Be creative.