Consumer habits are rapidly changing and moving ever more to a digital environment. Almost everyday, new communications technologies are emerging -- interactive websites, personalized experiences, and user-generated content. From social networking sites like FaceBook, user-generated mediums like YouTube, and entire virtual worlds like Second Life; we are confronted with insurmountable opportunities to reach our customers. So how do institutions of higher education use these vehicles to attract new students? Build donor bases? Engage current students? How do we cost effectively leverage assets like photography and videography to make an impact across these mediums? From blogs to text messaging, integrating these new technologies takes planning and collaboration. This session focuses on techniques for maximizing the impact of your communications efforts.