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BOOKSTORE
MARKETING PLAN
EXECUTIVE
SUMMARY
• India’s book market, currently worth Rs 261 billion making it
the sixth largest in the world and the second largest of the
English language ones, is expected to touch Rs 739 billion by
2020, says a survey.
• However, cost of textbooks and other course material are
rising significantly and for students or professionals looking
to expand their horizons, the bill for these comes out to be
shocking.
• "BookStore " is an app which can be
used for buying/selling and also to
rent books at a cheaper
and affordable price.
Large demand of books by students who are enrolled in colleges
/schools and also by the ones preparing for competitive exams (
CAT , UPSC , GMAT , GATE , etc.) The task of finding the
preferred book is cumbersome and time consuming and often
involves searching in multiple stores at different
locations.
• The app to have registered user profiles
• The users can use the search option to look for
books
( Both second hand and new)
• Other users to quote the price at which
the they want to sell a book.
The proposed method is via
an easy to use app, to get in
touch with other people
with similar needs and to
then get the demand
fulfilled.
SITUATION
ANALYSIS
COMPANY OVERVIEW
•Extensive database collected through reliable sources
presenting impressive number of options, with user reviews and
ratings.
•Excellent user friendly interface.
•Enhanced customer satisfaction and value through expert
recommendation
•Added incentives and offers for users and Tie up with local
bookstores and publishing houses.
•Adoption of latest data analytics techniques to recommend
books based on the study of user activity.
PRODUCTS
•Variety of reading material available ranging
from textbooks, novels, books on
economics ,philosophy , literature and many
other fields , comics and rare special edition
books
Special Books for Competitive Examination
•Sell - Sellers can list for free and earn extra
cash.
•Buy – Buyers can select from a wide range of
material at a cheaper price
. •Rent – Users can rent books for some time
period and then return them back with free
shipping and some additional cashback
MARKET POSITIONING
BOOKSTOREl will be positioned as the favored destination
for selling buying and renting books and other reading
material by people in the age group
of 15 – 40 who want to get some extra
cash and get access to all sorts of
reading material in a hassle
free and economic way.
MARKET OVERVIEW
COMPETITORS
BOOKSTORE! faces competition from more region
specific brands like Bookchor and larger global
brands like Amazon etc. in the
following segments.
Free shipping and quick delivery
Wide variety of options
Uses data analytics for recommendations
THREATS
Tough competition from
global brands like
Amazon etc.
Increasing trend in the
online digital content
industry.
Lack of innovation in
future.
OPPORTUNITIES
Diversifying into other areas.
Stepping into the online e-
book industry.
Innovating newer
technologies.
Partnering with larger
bookstores and literary
events.
TARGET
MARKET
SEGMENT
Students/ Working Class and others based on the
reading survey, target customers are
demographically segmented.
The target customers include –
•Age 15 – 25 Students
•Age 25- 40 Working professionals
FOR 1ST
YEAR
• Around 2000 visitors daily
• 500+ Active users
• 200+ Active book vendors
• Generate monthly revenue of
$15,000 USD
• Conversion rates to
premium users to be 1.5% -
2%
TARGET
MARKET
CUSTOMER NEEDS/WANTS
Customer wants book at cheaper prices.
Sometimes they just want to read
some part of book,
hence renting facility is introduced.
Easily accessible
Get access to wide range of books
Guidance for choosing the best books
Customers may sell money by selling
books which are not ot their use.
COLLABORATORS
Suppliers – Local bookstores, publishers as well as
individuals
Channel members – Mobile app stores including Google play
store and Apple app store
•Communication Partners – Brands/companies who’ll
sponsor the app and advertise their products through
display ads etc. Social media sites like facebook,
twitter,instagram via which the app would try to garner
attention.
KEY STAKEHOLDERS
APPS POINT OF DIFFERENCE
1. Variety of all sorts of reading
material
Special focus on Competitive books.
Based on Freemium model which
includes key features like -Expert
recommendation -Rare limited
edition book
2. User ratings and reviews
3. Latest data analytics techniques
4. User friendly interface
5. Excellent offers and incentives to
both buyers and sellers
• To Customers • Earn extra cash by selling unwanted books. • Get
access to variety of information material in an economic way. • The
app has a user friendly interface. • Get expert recommendation and
opportunity to acquire rare limited edition books.
• To Collaborators • A well managed rapidly growing app with more
downloads everyday. • Successfully competing with other major
players in the industry. • A large and a diverse user base.
• To Company • Employees – perfect work culture , good pay, growth
potential, opportunity to pursue interests, job security
• Investors – regular filing of returns ,future growth potential,
financial stability, profitable and large user base
TACTICS
PRODUCT
FREE FEATURES
• Free listing of all books
• User friendly interface
• Excerpts from the book can be read
for free.
• Easy access to large number of books
of all types.
• They can rate a seller and also drop a
review about it.
PREMIUM FEATURES
• Expert recommendation for choosing
books among different authors.
• 2 free home deliveries per month
• Access to limited edition books
BRAND
BOOKSTORE
BOOKSTORE stands for solutions to all book related
troubles(mainly competitive).
It is a bookstore where one can easily buy/sell/rent all sorts
of used reading material ranging from books to comics.
The brand’s essence lies with its desire to maintain quality,
variety and a universal appeal to its product.
PRICE
FEATURES
• Most of the features of the app will be
free.
• A nominal price of $10 will be charged
per month from the people registering
for premium services.
Here experts will make the customers
way easy to choose a book and customers
will enjoy free home delivery twice a
month.
•Online advertisements through facebook, twitter ,
LinkedIn and other social media platforms.
•Use traditional form of marketing including word
of mouth and explaining it's benefit.
•Subtly featuring app in emails , messages and
posts.
•Through tie-up with school and college , to gain
customers.
•Featured on mobile app review sites.
• Through tie-up with e-bank services , or any
money transication app.
•Greater incentives to customers through offers
like 50% discount for larger listings, 60% off on
notable authors etc.
DISTRIBUTION
Google Play (formerly Android Market) is a digital
distribution service operated and developed by Google .
It serves as the official app store for
the Android operating system, allowing users to browse
and download applications developed with the Android
software development kit (SDK) and published through
Google.
APPLE APP STORE
App Store is a digital distribution platform, developed and
maintained by Apple Inc. , for mobile apps on its
iOS operating system. The store allows users to browse and
download apps developed with Apple's iOS software
development Kit. Apps can be downloaded on the iPhone
,smartphone, and all other Apple devices.
WINDOWS STORE
• Windows Store is an app store and online music
store for Microsoft Windows, starting with Windows
8 and Windows Server 2012. It is the primary means
of distributing Universal Windows Platform apps.
• Both free and paid apps can be distributed through
Windows Store, with paid apps ranging in cost from
US$0.99 to $999.99
INFRASTRUCTURE
Organisational Structure like
CEOs , and Heads of different
domains will be appointed.
PROCESS
1. Develop strategies for future expansion
2. Maintain financial performance
3. Managing Integrated Marketing Channels while following Holistic
Marketing organization
4. Setting up product strategy and developing pricing strategy
5. Identifying target market and setting up Strategic business units
6. App development and testing and analyzing business markets
7. Defining android app’s mission
8. Analyzing consumer surveys
This Presentation is made by Mohit Sarin ,
NIT Raipur as a part of Marketing Internship
under Prof. Sameer Mathur , IIM Lucknow.
BOOKSTORE

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BOOKSTORE

  • 3. • India’s book market, currently worth Rs 261 billion making it the sixth largest in the world and the second largest of the English language ones, is expected to touch Rs 739 billion by 2020, says a survey. • However, cost of textbooks and other course material are rising significantly and for students or professionals looking to expand their horizons, the bill for these comes out to be shocking. • "BookStore " is an app which can be used for buying/selling and also to rent books at a cheaper and affordable price.
  • 4. Large demand of books by students who are enrolled in colleges /schools and also by the ones preparing for competitive exams ( CAT , UPSC , GMAT , GATE , etc.) The task of finding the preferred book is cumbersome and time consuming and often involves searching in multiple stores at different locations.
  • 5. • The app to have registered user profiles • The users can use the search option to look for books ( Both second hand and new) • Other users to quote the price at which the they want to sell a book.
  • 6. The proposed method is via an easy to use app, to get in touch with other people with similar needs and to then get the demand fulfilled.
  • 9. •Extensive database collected through reliable sources presenting impressive number of options, with user reviews and ratings. •Excellent user friendly interface. •Enhanced customer satisfaction and value through expert recommendation •Added incentives and offers for users and Tie up with local bookstores and publishing houses. •Adoption of latest data analytics techniques to recommend books based on the study of user activity.
  • 10. PRODUCTS •Variety of reading material available ranging from textbooks, novels, books on economics ,philosophy , literature and many other fields , comics and rare special edition books Special Books for Competitive Examination •Sell - Sellers can list for free and earn extra cash. •Buy – Buyers can select from a wide range of material at a cheaper price . •Rent – Users can rent books for some time period and then return them back with free shipping and some additional cashback
  • 11. MARKET POSITIONING BOOKSTOREl will be positioned as the favored destination for selling buying and renting books and other reading material by people in the age group of 15 – 40 who want to get some extra cash and get access to all sorts of reading material in a hassle free and economic way.
  • 13. COMPETITORS BOOKSTORE! faces competition from more region specific brands like Bookchor and larger global brands like Amazon etc. in the following segments. Free shipping and quick delivery Wide variety of options Uses data analytics for recommendations
  • 14. THREATS Tough competition from global brands like Amazon etc. Increasing trend in the online digital content industry. Lack of innovation in future. OPPORTUNITIES Diversifying into other areas. Stepping into the online e- book industry. Innovating newer technologies. Partnering with larger bookstores and literary events.
  • 16. Students/ Working Class and others based on the reading survey, target customers are demographically segmented. The target customers include – •Age 15 – 25 Students •Age 25- 40 Working professionals
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  • 19. FOR 1ST YEAR • Around 2000 visitors daily • 500+ Active users • 200+ Active book vendors • Generate monthly revenue of $15,000 USD • Conversion rates to premium users to be 1.5% - 2%
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  • 22. CUSTOMER NEEDS/WANTS Customer wants book at cheaper prices. Sometimes they just want to read some part of book, hence renting facility is introduced. Easily accessible Get access to wide range of books Guidance for choosing the best books Customers may sell money by selling books which are not ot their use.
  • 23. COLLABORATORS Suppliers – Local bookstores, publishers as well as individuals Channel members – Mobile app stores including Google play store and Apple app store •Communication Partners – Brands/companies who’ll sponsor the app and advertise their products through display ads etc. Social media sites like facebook, twitter,instagram via which the app would try to garner attention.
  • 25. APPS POINT OF DIFFERENCE 1. Variety of all sorts of reading material Special focus on Competitive books. Based on Freemium model which includes key features like -Expert recommendation -Rare limited edition book 2. User ratings and reviews 3. Latest data analytics techniques 4. User friendly interface 5. Excellent offers and incentives to both buyers and sellers
  • 26.
  • 27. • To Customers • Earn extra cash by selling unwanted books. • Get access to variety of information material in an economic way. • The app has a user friendly interface. • Get expert recommendation and opportunity to acquire rare limited edition books. • To Collaborators • A well managed rapidly growing app with more downloads everyday. • Successfully competing with other major players in the industry. • A large and a diverse user base. • To Company • Employees – perfect work culture , good pay, growth potential, opportunity to pursue interests, job security • Investors – regular filing of returns ,future growth potential, financial stability, profitable and large user base
  • 30. FREE FEATURES • Free listing of all books • User friendly interface • Excerpts from the book can be read for free. • Easy access to large number of books of all types. • They can rate a seller and also drop a review about it. PREMIUM FEATURES • Expert recommendation for choosing books among different authors. • 2 free home deliveries per month • Access to limited edition books
  • 31. BRAND
  • 32. BOOKSTORE BOOKSTORE stands for solutions to all book related troubles(mainly competitive). It is a bookstore where one can easily buy/sell/rent all sorts of used reading material ranging from books to comics. The brand’s essence lies with its desire to maintain quality, variety and a universal appeal to its product.
  • 33. PRICE
  • 34. FEATURES • Most of the features of the app will be free. • A nominal price of $10 will be charged per month from the people registering for premium services. Here experts will make the customers way easy to choose a book and customers will enjoy free home delivery twice a month.
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  • 36. •Online advertisements through facebook, twitter , LinkedIn and other social media platforms. •Use traditional form of marketing including word of mouth and explaining it's benefit. •Subtly featuring app in emails , messages and posts. •Through tie-up with school and college , to gain customers. •Featured on mobile app review sites. • Through tie-up with e-bank services , or any money transication app. •Greater incentives to customers through offers like 50% discount for larger listings, 60% off on notable authors etc.
  • 38. Google Play (formerly Android Market) is a digital distribution service operated and developed by Google . It serves as the official app store for the Android operating system, allowing users to browse and download applications developed with the Android software development kit (SDK) and published through Google.
  • 39. APPLE APP STORE App Store is a digital distribution platform, developed and maintained by Apple Inc. , for mobile apps on its iOS operating system. The store allows users to browse and download apps developed with Apple's iOS software development Kit. Apps can be downloaded on the iPhone ,smartphone, and all other Apple devices.
  • 40. WINDOWS STORE • Windows Store is an app store and online music store for Microsoft Windows, starting with Windows 8 and Windows Server 2012. It is the primary means of distributing Universal Windows Platform apps. • Both free and paid apps can be distributed through Windows Store, with paid apps ranging in cost from US$0.99 to $999.99
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  • 42. INFRASTRUCTURE Organisational Structure like CEOs , and Heads of different domains will be appointed.
  • 44. 1. Develop strategies for future expansion 2. Maintain financial performance 3. Managing Integrated Marketing Channels while following Holistic Marketing organization 4. Setting up product strategy and developing pricing strategy 5. Identifying target market and setting up Strategic business units 6. App development and testing and analyzing business markets 7. Defining android app’s mission 8. Analyzing consumer surveys
  • 45. This Presentation is made by Mohit Sarin , NIT Raipur as a part of Marketing Internship under Prof. Sameer Mathur , IIM Lucknow.