SlideShare a Scribd company logo
1 of 10
Communication and Culture   Real Communication: An Introduction
                                    by Dan O’Hair and Mary Wiemann



Friday, February 15, 2013
Culture
       ..is a learned system of thought
       and behavior that belongs to a
       large group of people sharing..
           •beliefs
           •values
           •practices




Friday, February 15, 2013
Culture is learned
       ..through communication with
       others.




Friday, February 15, 2013
Worldview is the framework that you
      interpret the world and it’s people.




Friday, February 15, 2013
Intercultural communication is communication
      between people from different cultures who
      have different worldviews.


Friday, February 15, 2013
Cultural Variables that affect communication

       • cultural context

       • group vs. individual

       • comfort with the unknown

       • masculine vs. feminine

       • power distance

       • time orientation

       • expression of emotion




Friday, February 15, 2013
Understanding Group Affiliations

       • co-cultures

       • generations

       • gender

       • social identity theory

       • ingroups/outgroups

       • intergroup communication

       • salient




Friday, February 15, 2013
Key barriers

       • anxiety


       • ethnocentrism


       • discrimination


       • behavioral affirmation


       • behavioral confirmation




Friday, February 15, 2013
Skills

       • intercultural sensitivity


       • intergroup contact theory


       • accommodation


       • convergence


       • overaccommodate




Friday, February 15, 2013
Practice

       • Listen effectively.


       • Think before you speak or act.


       • Be empathic.


       • Do the right thing.




Friday, February 15, 2013

More Related Content

Similar to Communication and Culture

Riverside city college obom - 10.30.19 - powerpoint
Riverside city college   obom - 10.30.19 - powerpointRiverside city college   obom - 10.30.19 - powerpoint
Riverside city college obom - 10.30.19 - powerpointKalynSaylor
 
Lesson 1 Understanding Diversity.pptx
Lesson 1 Understanding Diversity.pptxLesson 1 Understanding Diversity.pptx
Lesson 1 Understanding Diversity.pptxFelisitoRecaros
 
Amanpreet c hugh digital digest 2
Amanpreet c hugh digital digest 2Amanpreet c hugh digital digest 2
Amanpreet c hugh digital digest 2AmanpreetsinghChugh
 
2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...
2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...
2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...viswanadham vangapally
 
CULTURAL TOLERANCE
CULTURAL TOLERANCECULTURAL TOLERANCE
CULTURAL TOLERANCETiru Goel
 
Brown university obom - 3.9.22 - presentation
Brown university   obom - 3.9.22 - presentationBrown university   obom - 3.9.22 - presentation
Brown university obom - 3.9.22 - presentationBethKillian
 
Cross cultural-communication-ppt
Cross cultural-communication-pptCross cultural-communication-ppt
Cross cultural-communication-pptbhargavbaraiya
 
Pd Diversity Skills That Work At Work C4
Pd Diversity Skills That Work At Work C4Pd Diversity Skills That Work At Work C4
Pd Diversity Skills That Work At Work C4ocasiconference
 
Diversity Skills That Work At Work
Diversity Skills That Work At WorkDiversity Skills That Work At Work
Diversity Skills That Work At Worksettlementatwork
 
Critical Literacy in Diverse Schools
Critical Literacy in Diverse SchoolsCritical Literacy in Diverse Schools
Critical Literacy in Diverse SchoolsKamil Trzebiatowski
 
Gender difference in communication
Gender difference in communicationGender difference in communication
Gender difference in communicationAsadUrRehman44
 
The individual and society
The individual and society The individual and society
The individual and society nolimitsrostant
 
D10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn Brillinger
D10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn BrillingerD10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn Brillinger
D10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn Brillingerocasiconference
 
Cross cultural communication challenges
Cross cultural communication challengesCross cultural communication challenges
Cross cultural communication challengesNjambi Kinyanjui
 
Obom powerpoint kvcc 3 13-2019
Obom powerpoint kvcc 3 13-2019Obom powerpoint kvcc 3 13-2019
Obom powerpoint kvcc 3 13-2019Maya Grodman, MA
 
LPI masterclass april 2016 v1
LPI masterclass april 2016 v1LPI masterclass april 2016 v1
LPI masterclass april 2016 v1Julian Stodd
 

Similar to Communication and Culture (20)

Cultural Awareness Training: Achieving Culture Competency
Cultural Awareness Training: Achieving Culture CompetencyCultural Awareness Training: Achieving Culture Competency
Cultural Awareness Training: Achieving Culture Competency
 
Riverside city college obom - 10.30.19 - powerpoint
Riverside city college   obom - 10.30.19 - powerpointRiverside city college   obom - 10.30.19 - powerpoint
Riverside city college obom - 10.30.19 - powerpoint
 
Lesson 1 Understanding Diversity.pptx
Lesson 1 Understanding Diversity.pptxLesson 1 Understanding Diversity.pptx
Lesson 1 Understanding Diversity.pptx
 
Amanpreet c hugh digital digest 2
Amanpreet c hugh digital digest 2Amanpreet c hugh digital digest 2
Amanpreet c hugh digital digest 2
 
2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...
2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...
2013 Jan 08 - Ethics and Values - Part 2 -APCPDCL - [ Please download and vie...
 
Intercultural nonviolence communication
Intercultural nonviolence communicationIntercultural nonviolence communication
Intercultural nonviolence communication
 
Lgbtqia.2020
Lgbtqia.2020Lgbtqia.2020
Lgbtqia.2020
 
CULTURAL TOLERANCE
CULTURAL TOLERANCECULTURAL TOLERANCE
CULTURAL TOLERANCE
 
Brown university obom - 3.9.22 - presentation
Brown university   obom - 3.9.22 - presentationBrown university   obom - 3.9.22 - presentation
Brown university obom - 3.9.22 - presentation
 
Cross cultural-communication-ppt
Cross cultural-communication-pptCross cultural-communication-ppt
Cross cultural-communication-ppt
 
Pd Diversity Skills That Work At Work C4
Pd Diversity Skills That Work At Work C4Pd Diversity Skills That Work At Work C4
Pd Diversity Skills That Work At Work C4
 
Diversity Skills That Work At Work
Diversity Skills That Work At WorkDiversity Skills That Work At Work
Diversity Skills That Work At Work
 
Critical Literacy in Diverse Schools
Critical Literacy in Diverse SchoolsCritical Literacy in Diverse Schools
Critical Literacy in Diverse Schools
 
Navigating the Labyrinth of Constant Change
Navigating the Labyrinth of Constant ChangeNavigating the Labyrinth of Constant Change
Navigating the Labyrinth of Constant Change
 
Gender difference in communication
Gender difference in communicationGender difference in communication
Gender difference in communication
 
The individual and society
The individual and society The individual and society
The individual and society
 
D10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn Brillinger
D10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn BrillingerD10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn Brillinger
D10_E5 Intercultural Communication Skills_Yuri Kagolovsky & Kathryn Brillinger
 
Cross cultural communication challenges
Cross cultural communication challengesCross cultural communication challenges
Cross cultural communication challenges
 
Obom powerpoint kvcc 3 13-2019
Obom powerpoint kvcc 3 13-2019Obom powerpoint kvcc 3 13-2019
Obom powerpoint kvcc 3 13-2019
 
LPI masterclass april 2016 v1
LPI masterclass april 2016 v1LPI masterclass april 2016 v1
LPI masterclass april 2016 v1
 

More from AllThatMedia

Developing and Maintain Relationships, Real Communication
Developing and Maintain Relationships, Real CommunicationDeveloping and Maintain Relationships, Real Communication
Developing and Maintain Relationships, Real CommunicationAllThatMedia
 
Language and Communication (2nd edition)
Language and Communication (2nd edition)Language and Communication (2nd edition)
Language and Communication (2nd edition)AllThatMedia
 
Scrum presentation with QR
Scrum presentation with QRScrum presentation with QR
Scrum presentation with QRAllThatMedia
 
Personal Expense Report
Personal Expense ReportPersonal Expense Report
Personal Expense ReportAllThatMedia
 
Persuasive speech details
Persuasive speech detailsPersuasive speech details
Persuasive speech detailsAllThatMedia
 
Persuasive Speech Details
Persuasive Speech DetailsPersuasive Speech Details
Persuasive Speech DetailsAllThatMedia
 
Popular Culture and Intercultural Communication
Popular Culture and Intercultural CommunicationPopular Culture and Intercultural Communication
Popular Culture and Intercultural CommunicationAllThatMedia
 
Nonverbal Communication Issues
Nonverbal Communication IssuesNonverbal Communication Issues
Nonverbal Communication IssuesAllThatMedia
 
Organizing, Outlining, and Writing Presentations
Organizing, Outlining, and Writing PresentationsOrganizing, Outlining, and Writing Presentations
Organizing, Outlining, and Writing PresentationsAllThatMedia
 
Delivering Presentations
Delivering PresentationsDelivering Presentations
Delivering PresentationsAllThatMedia
 
Style is Everything!
Style is Everything!Style is Everything!
Style is Everything!AllThatMedia
 
Verbal Issues in Intercultural Communication
Verbal Issues in Intercultural CommunicationVerbal Issues in Intercultural Communication
Verbal Issues in Intercultural CommunicationAllThatMedia
 
Developing and Maintaining Relationships
Developing and Maintaining RelationshipsDeveloping and Maintaining Relationships
Developing and Maintaining RelationshipsAllThatMedia
 
Identity and Intercultural Communication
Identity and Intercultural CommunicationIdentity and Intercultural Communication
Identity and Intercultural CommunicationAllThatMedia
 

More from AllThatMedia (20)

Developing and Maintain Relationships, Real Communication
Developing and Maintain Relationships, Real CommunicationDeveloping and Maintain Relationships, Real Communication
Developing and Maintain Relationships, Real Communication
 
Book review ch6
Book review ch6 Book review ch6
Book review ch6
 
Language and Communication (2nd edition)
Language and Communication (2nd edition)Language and Communication (2nd edition)
Language and Communication (2nd edition)
 
Public Speaking
Public SpeakingPublic Speaking
Public Speaking
 
Scrum
ScrumScrum
Scrum
 
Scrum presentation with QR
Scrum presentation with QRScrum presentation with QR
Scrum presentation with QR
 
Scrum Presented
Scrum PresentedScrum Presented
Scrum Presented
 
Personal Expense Report
Personal Expense ReportPersonal Expense Report
Personal Expense Report
 
Persuasive speech details
Persuasive speech detailsPersuasive speech details
Persuasive speech details
 
Persuasive Speech Details
Persuasive Speech DetailsPersuasive Speech Details
Persuasive Speech Details
 
What is SCRUM?
What is SCRUM?What is SCRUM?
What is SCRUM?
 
Popular Culture and Intercultural Communication
Popular Culture and Intercultural CommunicationPopular Culture and Intercultural Communication
Popular Culture and Intercultural Communication
 
Nonverbal Communication Issues
Nonverbal Communication IssuesNonverbal Communication Issues
Nonverbal Communication Issues
 
Organizing, Outlining, and Writing Presentations
Organizing, Outlining, and Writing PresentationsOrganizing, Outlining, and Writing Presentations
Organizing, Outlining, and Writing Presentations
 
Delivering Presentations
Delivering PresentationsDelivering Presentations
Delivering Presentations
 
Style is Everything!
Style is Everything!Style is Everything!
Style is Everything!
 
Verbal Issues in Intercultural Communication
Verbal Issues in Intercultural CommunicationVerbal Issues in Intercultural Communication
Verbal Issues in Intercultural Communication
 
Developing and Maintaining Relationships
Developing and Maintaining RelationshipsDeveloping and Maintaining Relationships
Developing and Maintaining Relationships
 
Identity and Intercultural Communication
Identity and Intercultural CommunicationIdentity and Intercultural Communication
Identity and Intercultural Communication
 
Listening
ListeningListening
Listening
 

Recently uploaded

Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfUmakantAnnand
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsPresiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsanshu789521
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Educationpboyjonauth
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 

Recently uploaded (20)

Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsPresiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha elections
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
 
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 

Communication and Culture

  • 1. Communication and Culture Real Communication: An Introduction by Dan O’Hair and Mary Wiemann Friday, February 15, 2013
  • 2. Culture ..is a learned system of thought and behavior that belongs to a large group of people sharing.. •beliefs •values •practices Friday, February 15, 2013
  • 3. Culture is learned ..through communication with others. Friday, February 15, 2013
  • 4. Worldview is the framework that you interpret the world and it’s people. Friday, February 15, 2013
  • 5. Intercultural communication is communication between people from different cultures who have different worldviews. Friday, February 15, 2013
  • 6. Cultural Variables that affect communication • cultural context • group vs. individual • comfort with the unknown • masculine vs. feminine • power distance • time orientation • expression of emotion Friday, February 15, 2013
  • 7. Understanding Group Affiliations • co-cultures • generations • gender • social identity theory • ingroups/outgroups • intergroup communication • salient Friday, February 15, 2013
  • 8. Key barriers • anxiety • ethnocentrism • discrimination • behavioral affirmation • behavioral confirmation Friday, February 15, 2013
  • 9. Skills • intercultural sensitivity • intergroup contact theory • accommodation • convergence • overaccommodate Friday, February 15, 2013
  • 10. Practice • Listen effectively. • Think before you speak or act. • Be empathic. • Do the right thing. Friday, February 15, 2013