Bernadette Obi has over 10 years of experience in bank processing and loan origination. She is currently a Loan Processor at Accenture where she ensures the timely and accurate packaging of all originated loans. Previously, she held positions at Wells Fargo as a Post Closing Processor and Loan Servicing Specialist where she reviewed mortgage documents for compliance and researched and resolved rejected loans. She has exceptional skills in fraud prevention, loan processing, and meeting deadlines.
Mortgage industry professional with loan-processing experience and a comprehensive knowledge of conventional and government loan programs. Diligent, detail-oriented and thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing.
1. 2110 Cindy Creek Lane
Charlotte, NC, 28216
(980) 875-1632
Email: obibn@yahoo.com
Bernadette Obi
Summary Exceptional bank processing experience in Fortune 500 companies and proficient in account resolution, fraud prevention,
with extensive knowledge in processing Conventional and FHA loans. Detail oriented and deadline driven with strong
skills in organization, research, problem solving, verbal and written communication skills.
Accenture Charlotte, NC
August 2015 – Present
Loan Processor
Ensure the timely and accurate packaging of all loans originated by loan officers.
Review file documentation and make sure all items needed are requested.
Gather information for each file from pre-approval to closing.
Review income appraisal and title documents.
Run Fraud Detector to verify employment, detect and resolve red flags to prepare loan documents for Final Approval by underwriter.
Prepare final documents for submittal to underwriting.
Meet crucial deadlines requested by efficiently managing loan pipeline.
Communicate with borrowers and third party vendors.
Randstad (Client: Wells Fargo) Charlotte, NC
August 2014-August 2015
Post Closing Processor
Reviewed mortgage documents within FHA/VA/USDA Settlement Department to ensure documents are in compliance with company
policies and government regulations.
Researched, analyzed and reviewed monthly loan issues files to resolve ARRP/County rejects.
Communicated recommendations for unresolved issues to senior management.
Processed loans to completion to ensure business and customer satisfaction and salability of loan package.
Loan Servicing Specialist III – Reject Review Exception Team
Reviewed and processed mortgage documents within FHA/VA/USDA Settlement Department to ensure documents are within
company and investor guidelines.
Researched and reviewed rejected or declined loans to ensure accuracy by creating modified documents per county and investor
guidelines.
Ran evaluation tools to correct calculation errors
Managed pipeline efficiently and maintained quality on loans to ensure final documents provided to customers are within bank policy
and guidelines.
FORTIRA (Client: CIT Group) Charlotte, NC
October 2013-May 2014
Lockbox Accounting Associate
Performed data entry, fee balancing and processed third party client payments.
Analyzed and processed large dollar monetary contributions for special account holders.
Maintained department quality standards and performed duties in accordance to lockbox processing procedures.
Wells Fargo Charlotte, NC
March 2006-July 2013
Accounting Clerk
Reviewed customer transactions to ensure information was accurate and account balances adjusted to apply proper debits and credits.
Identified fraudulent or suspicious transactions and worked with third party business partners for resolutions.
Reviewed check deposits and travelers’ check for fraud through image and item processing system.
EducationSecurity Management: Masters of Business Administration - Security Management/ Keller Graduate School of Management
Bachelor of Science - Business Administration & Finance / University of Houston - Downtown