Blue Dart is South Asia's premier courier and integrated express package distribution company with an extensive network covering over 25,498 locations across over 220 countries. It has a service-oriented sales organization that is dependent on its sales force for distribution. Recruitment agencies assist with recruitment and selection, conducting screening and interviews, while Blue Dart does the final interview. New hires undergo a 15-day training program in Ahmadabad that includes both classroom and field experience, with a focus on punctuality. Sales executives requested additional training in practical field exposure, personality, grooming, time management, communication, and increased responsibilities.