Bitrix 24 is a collaboration platform with over 30 tools for CRM and growing a business as a team. It offers key features like customer relationship management, tasks, calendars, files, and time management. Bitrix 24 allows users to define and assign tasks, share calendars, upload and collaborate on files, and transparently track time spent on tasks and projects. The platform also provides tools for reports, contact management, marketing campaigns, and sales funnel tracking to help organizations manage customer relationships and sales activities.