Teens Like Brands:
Do They Like Yours?
               #brandraising
         Sarah Durham | Big Duck
          Jewish Education Project
                     May 9, 2012
#brandraising
@bigducksarah
@bigduck
Hello!
•  Your name, title, organization
•  Your org’s elevator pitch (2-3
   sentences, please)
•  Why you’re here today
•  Do you have a communications
   dept?



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Takeaway
Consistency counts


Exercise
Layout your materials and review,
no agenda



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Blue slide: be clear about what you want
to say as an organization, and how you
want to say it.
Takeaway
Positioning and personality can drive
your communications and connect it
all back to your mission
Exercise
Define your positioning and
personality as a team and then
assess your materials against them

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Visual Identities Contain
Logo
Colors
Typography
Use of imagery / graphics




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Messaging Platforms Contain
Name, abbreviation
Tagline
External vision, mission, values
statements
Key messages
Elevator pitch
Lexicon
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Takeaway
Your brand is visuals + messaging,
institutionalized through a style guide
and trainings
Exercise
Articulate them all using positioning
and personality, then define in style
guide


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How teens communicate
Method of communications teens would miss if taken
away:
1.  Meet “in person” (58 percent ranked it No. 1)
2.  Texting (28 percent)
3.  Talk on the mobile phone (5 percent)
4.  Facebook (5 percent)
5.  Talk on the home phone, email, video chat, chat,
    Twitter (tie at 1 percent)



http://www.ericsson.com/thecompany/press/releases/2012/01/1575273

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Photo credit: bigstockimages.com
http://pewinternet.org/Reports/2012/Teens-and-smartphones

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http://pewinternet.org/Reports/2012/Teens-and-smartphones

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Mobile phones are the
new smoking
•    59% of boys and 47% of girls—said their calls last
     less than four minutes
•    23% of respondents engage in video chats
          •  83% of those who answered yes, do so at
             leaste once a week
•    Teens use Facebook emotionally—as an
     extension of their real life


http://www.ericsson.com/thecompany/press/releases/2012/01/1575273

                                                                    bigducknyc.com
Smartphones
•  23% of teens age12-17 own
   smartphones
     •  31% (ages 14-17)
     •  8% (ages 12-13)




  http://pewinternet.org/Reports/2012/Teens-and-smartphones

                                                              bigducknyc.com
Photo credit: bigstockimages.com
Photo credit: bigstockimages.com
Caption
Takeaway
Research can tell you more about
them so you can communicate on
their terms, not yours
Exercise
Create user personas, then test
your materials against them



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CASE STUDY
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Resources and Overview
Upcoming Workshops
•  5/24 Bagels at Big Duck: Is it time
   to rethink your website?
•  6/28 Bagels at Big Duck: Writing for
   the Web
Thanks!




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