SlideShare a Scribd company logo
w 
Strategica Conference – Internet Web Browser 
w 
http://www.strategica-conference.ro 
Big Data-The beauty or the Beast 
GoogleSearch 
Big Data – The Beauty or the Beast 
Camelia Crișan, PhD, Alexandra Zbuchea, PhD, Steliana Moraru, PhD Candidate 
SSeeaarrcchh 
National University of Political Studies and Public Administration 
Strategica International Academic Conference 
Bucharest, 2-3 October 2014
w 
Strategica Conference– Internet Web Browser 
w 
http://www.strategica-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
How big is Big Data 
• cultural, technological and scholarly phenomenon (Boyd, Crawford, 
2014); 
• generates knowledge and insights (truth, objectivity and accuracy 
(Boyd, Crawford, 2014)); 
• type: traditional enterprise data, machine generated and sensor data, 
weblogs, equipment logs and social data, transactional, micro-blogging 
(Samgameswar, 2013, ); 
• channels: offline/administrative, online and mobile. 
• characteristics: volume, variety, velocity (McAffee and Brynjolfsson, 
2012, Russom, 2012), and personal approach;
Strategica Conference– Internet Web Browser 
The Backside of Big Data- the individual and 
the society perspective 
w 
w 
http://www.strategica-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
• areas of concern: quality of data 
analysis, compensation for personal 
data usage, protection of privacy and 
intimacy, deception, false findings, 
biases (Laurila et. al, 2012, Lohr, 
2012, Gehrke, 2012, MacDermott, 
Smith, 2013, Yetiskin, 2014) ; 
• consumers privacy: good business, 
legal, ethics (Yetiskin, 2014). 
Source Andertoons.com
w 
Strategica Conference – Internet Web Browser 
w 
http://www.strategica-conference.ro 
Big Data-The beauty or the beast? 
Google Search 
The privacy issue(s) 
• The importance of having online privacy 
• Frequently situations: 
• not allowed actions targeting someone’s personal 
space, 
• a more serious threat about a person’s privacy, 
including identity theft and fraudulent activities 
and 
• a more silent, but the most profound, the personal 
profiling developed by companies like Google or 
Facebook in order to obtain advertising benefits 
(Clemons et. Al, 2014). 
Source Singularityhub.com
Strategica Conference– Internet Web Browser 
Research methodology 
w 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
• exploratory research: mapping the relation between the 
consumer and selected companies in what concerns the use of 
their data and the terms and conditions they agree; 
• comparison: type of information requested by 2 international 
companies (Google Inc. and Facebook Inc.) and 2 Romanian 
companies (Emag.ro and Orange Romania) from their users 
through the „Terms and Conditions“ – the contractual relation; 
• methodological approach: analyzing the online documents 
publicly posted on each company’s website and conducting 
content analyses of the terms and conditions specified.
Strategica Conference– Internet Web Browser 
Research methodology 
w 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
• main identified themes: what data is being asked from users, how 
the data is created and used, and if the data can be used by third 
parties; 
• sub-categories- e.g account requirement, public information 
displayed, options to restrict the company’s access to your personal 
data etc. 
• the coding process: giving points
Coding example 
Strategica Conference– Internet Web Browser 
A. Data provided by users consisted in the following sub-categories co: 
account requirement, restrictions related to creating an account, type of 
information being displayed, options to restrict the company’s access to 
personal data. 
a. Account requirement: 1 - users need an account, 0 - users don’t need an 
account. 
b. Restrictions related to creating an account: 1 - restrictions are in place, 0 - 
restrictions are not in place. 
c. Type of information being displayed: each type of information displayed 
received 1 point. 
d. Options to restrict the company’s access to personal data: 1 point for each 
limitation in service delivery the company is putting in place once the user 
decides to restrict the company’s access to the personal data. 
w 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Google Search
Strategica Conference– Internet Web Browser 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Terms and conditions Google Inc. Facebook Inc. Emag.ro 
Google Search 
Orange Romania 
(voice postpaid 
contract) 
w 
Data provided by users 
Account requirement 1 1 1 1 
Restrictions from creating an 
1 1 0 1 
account 
Public information displayed 3 3 0 0 
Options to restrict the 
company’s access to your 
personal data 
1 1 1 1 
How data is created and used: content property (creating, sharing, uploading, submitting, storing, 
sending, receiving); data storage, ceasing services 
Content property (creating, 
9.5 4.5 9.5 1 
sharing, uploading, 
submitting, storing, sending, 
receiving) 
Data storage 1 1 2 0 
Ceasing services 2 1 1 0
w 
Strategica Conference– Internet Web Browser 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
Terms and conditions Google Inc. Facebook Inc. Emag.ro 
Orange Romania 
(voice postpaid 
contract) 
Third party data usage: use of data for the company’s purposes; sharing data and using data for 
other purposes, tracking, monitoring and personal information analysis; data transfer in other 
countries; transparency on law enforcement requests. 
Use of data for the 
7 13 8 7 
company’s purposes 
Data transfer in other 
countries 
0 1 1 1 
Sharing data and using data 
for other purposes 
2 2 2 2 
Tracking, monitoring and 
personal information analyze 
2 2 2 0 
Transparency on law 
enforcement requests 
0 0 1 1 
Total 30.5 31.5 27.5 14
Conclusions 
w 
Strategica Conference– Internet Web Browser 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
• (over)sharing is (not) caring; 
• personal information and online 
actions - becoming 
commodities; 
• trade and revenues are generated 
by personal data; 
• the actions of the companies are 
in a grey area 
• the rise of the ethical sphere 
• the need to invest more in the 
digital education of the 
consumer. 
Source TechSoupGlobal.org
w 
Strategica Conference– Internet Web Browser 
w 
http://www.strategice-conference.ro 
Big Data-The beauty or the Beast 
Google Search 
Thank you! 
camelia.crisan@comunicare.ro 
alexandra.zbuchea@facultateademanagement.ro 
steliana.Moraru@gmail.com 
Source Imdb.com

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Big data - The beauty or the Beast

  • 1. w Strategica Conference – Internet Web Browser w http://www.strategica-conference.ro Big Data-The beauty or the Beast GoogleSearch Big Data – The Beauty or the Beast Camelia Crișan, PhD, Alexandra Zbuchea, PhD, Steliana Moraru, PhD Candidate SSeeaarrcchh National University of Political Studies and Public Administration Strategica International Academic Conference Bucharest, 2-3 October 2014
  • 2. w Strategica Conference– Internet Web Browser w http://www.strategica-conference.ro Big Data-The beauty or the Beast Google Search How big is Big Data • cultural, technological and scholarly phenomenon (Boyd, Crawford, 2014); • generates knowledge and insights (truth, objectivity and accuracy (Boyd, Crawford, 2014)); • type: traditional enterprise data, machine generated and sensor data, weblogs, equipment logs and social data, transactional, micro-blogging (Samgameswar, 2013, ); • channels: offline/administrative, online and mobile. • characteristics: volume, variety, velocity (McAffee and Brynjolfsson, 2012, Russom, 2012), and personal approach;
  • 3. Strategica Conference– Internet Web Browser The Backside of Big Data- the individual and the society perspective w w http://www.strategica-conference.ro Big Data-The beauty or the Beast Google Search • areas of concern: quality of data analysis, compensation for personal data usage, protection of privacy and intimacy, deception, false findings, biases (Laurila et. al, 2012, Lohr, 2012, Gehrke, 2012, MacDermott, Smith, 2013, Yetiskin, 2014) ; • consumers privacy: good business, legal, ethics (Yetiskin, 2014). Source Andertoons.com
  • 4. w Strategica Conference – Internet Web Browser w http://www.strategica-conference.ro Big Data-The beauty or the beast? Google Search The privacy issue(s) • The importance of having online privacy • Frequently situations: • not allowed actions targeting someone’s personal space, • a more serious threat about a person’s privacy, including identity theft and fraudulent activities and • a more silent, but the most profound, the personal profiling developed by companies like Google or Facebook in order to obtain advertising benefits (Clemons et. Al, 2014). Source Singularityhub.com
  • 5. Strategica Conference– Internet Web Browser Research methodology w w http://www.strategice-conference.ro Big Data-The beauty or the Beast Google Search • exploratory research: mapping the relation between the consumer and selected companies in what concerns the use of their data and the terms and conditions they agree; • comparison: type of information requested by 2 international companies (Google Inc. and Facebook Inc.) and 2 Romanian companies (Emag.ro and Orange Romania) from their users through the „Terms and Conditions“ – the contractual relation; • methodological approach: analyzing the online documents publicly posted on each company’s website and conducting content analyses of the terms and conditions specified.
  • 6. Strategica Conference– Internet Web Browser Research methodology w w http://www.strategice-conference.ro Big Data-The beauty or the Beast Google Search • main identified themes: what data is being asked from users, how the data is created and used, and if the data can be used by third parties; • sub-categories- e.g account requirement, public information displayed, options to restrict the company’s access to your personal data etc. • the coding process: giving points
  • 7. Coding example Strategica Conference– Internet Web Browser A. Data provided by users consisted in the following sub-categories co: account requirement, restrictions related to creating an account, type of information being displayed, options to restrict the company’s access to personal data. a. Account requirement: 1 - users need an account, 0 - users don’t need an account. b. Restrictions related to creating an account: 1 - restrictions are in place, 0 - restrictions are not in place. c. Type of information being displayed: each type of information displayed received 1 point. d. Options to restrict the company’s access to personal data: 1 point for each limitation in service delivery the company is putting in place once the user decides to restrict the company’s access to the personal data. w w http://www.strategice-conference.ro Big Data-The beauty or the Beast Google Search
  • 8. Strategica Conference– Internet Web Browser w http://www.strategice-conference.ro Big Data-The beauty or the Beast Terms and conditions Google Inc. Facebook Inc. Emag.ro Google Search Orange Romania (voice postpaid contract) w Data provided by users Account requirement 1 1 1 1 Restrictions from creating an 1 1 0 1 account Public information displayed 3 3 0 0 Options to restrict the company’s access to your personal data 1 1 1 1 How data is created and used: content property (creating, sharing, uploading, submitting, storing, sending, receiving); data storage, ceasing services Content property (creating, 9.5 4.5 9.5 1 sharing, uploading, submitting, storing, sending, receiving) Data storage 1 1 2 0 Ceasing services 2 1 1 0
  • 9. w Strategica Conference– Internet Web Browser w http://www.strategice-conference.ro Big Data-The beauty or the Beast Google Search Terms and conditions Google Inc. Facebook Inc. Emag.ro Orange Romania (voice postpaid contract) Third party data usage: use of data for the company’s purposes; sharing data and using data for other purposes, tracking, monitoring and personal information analysis; data transfer in other countries; transparency on law enforcement requests. Use of data for the 7 13 8 7 company’s purposes Data transfer in other countries 0 1 1 1 Sharing data and using data for other purposes 2 2 2 2 Tracking, monitoring and personal information analyze 2 2 2 0 Transparency on law enforcement requests 0 0 1 1 Total 30.5 31.5 27.5 14
  • 10. Conclusions w Strategica Conference– Internet Web Browser w http://www.strategice-conference.ro Big Data-The beauty or the Beast Google Search • (over)sharing is (not) caring; • personal information and online actions - becoming commodities; • trade and revenues are generated by personal data; • the actions of the companies are in a grey area • the rise of the ethical sphere • the need to invest more in the digital education of the consumer. Source TechSoupGlobal.org
  • 11. w Strategica Conference– Internet Web Browser w http://www.strategice-conference.ro Big Data-The beauty or the Beast Google Search Thank you! camelia.crisan@comunicare.ro alexandra.zbuchea@facultateademanagement.ro steliana.Moraru@gmail.com Source Imdb.com