Find out how 99tests enabled Crowd Testing For BHIM, India's Largest Payment App. Apart from exploratory & functional testing of the app, 99tests provided QA support in executing their existing test cases. Mail us at sales@99tests.com to learn more about services in test case creation and maintenance provided by 99tests.

1. Enabling Crowd Testing For India’s
Largest Payment App
BHIM (Bharat Interface for Money) is a revolutionary mobile payment
app designed to solve India’s digital payment woes. The Aadhaar-
based payment app is aimed to empower the country to move towards
a more cashless and transparent economy. The complexity of testing
a national payments app targeted at a population of more than a
billion people from various demographics & income groups is huge.
The linguistic, social, educational & cultural diversity of the country
had to be factored in for testing the app. All technical and business
risks had to be found and fixed before the much awaited public launch
of the app. The NPCI team found their solution with the 99tests
crowd testing platform.
For more information, reach out to contact@99tests.com www.99tests.com

2. The BHIM Success Story
Key Project Highlights
The Challenge
The 99tests Approach
Results Delivered
100+ crowd testers tested the entire app & shared the results in less than 9 hours.
They required testers from various locations in India with different device configurations.
700+ Test Cases executed within 24 hours for USSD framework.
As a payment app there was an additional specification of specific bank account
holders.
Testing done on multiple staging builds and production builds.
Testers having bank accounts in 20+ Banks tested the app with actual transactions.
Speed of execution was crucial. Faster execution of tests cases & exploratory testing
would enable the developers to find & fix all the issues before the much awaited public
launch of the app.
Based on their requirement, over 100 crowd testers having bank accounts in over 20
different national banks were assigned to the project.
With crowd sourced testing, exploratory test cycles & test cases were executed in a
Testers with various device configurations & mobile networks were included in the
project for maximum coverage in terms of devices & configurations.
Expert crowd testers were assigned to the project for execution of the test cases.
For more information, reach out to contact@99tests.com www.99tests.com

3. For more information, reach out to contact@99tests.com www.99tests.com
When it comes to digital payments, you cannot leave anything to chance. With digital payment apps,
there is no room for errors & glitches. Risks, if any need to be identified & managed in time. For the
successful launch of India’s biggest payment app BHIM (Bharat Interface for Money), a fool-proof
testing solution was required to find all the issues in time before releasing it to the public for the first
time. Apart from exploratory & functional testing of the app, the team also needed QA support in
executing their existing test cases. Getting skilled testers & coverage in terms of device
configurations & locations in a short span of time was a major challenge for the UPI team. The
99tests crowd testing platform enabled the execution of this complex & mammoth project in a
seamless manner.
Overview
By relying on crowd testers from all over the country, exploratory & functional testing of the BHIM app
was done successfully across various devices & configurations in just a week’s time. The crowd also
helped in effective management of test cases for the app to aid future automation plans. The speed &
efficiency with which the tests were executed enabled developers to find & fix all the issues in time
for the worldwide launch of the app.
By allotting testers who matched required demographics in terms of location, bank account, mobile
network & various devices, the team was able to get maximum coverage in terms of configuration &
locations. Crowd testers from across the country tested the entire BHIM app. Real time transactions
were done to check crucial app features like paying money & receiving money. Testing in real world
scenarios , gave developers key insights on the app’s health, making it easier for them to fix any risks
that were discovered.
Access To Testers Across India
Coverage Across Devices, Networks & Configurations
short period of time.
700+ Test Cases were executed within 24 hours for the USSD framework.
The testing was done on multiple staging builds and production builds.
All technical & business risks were identified in time, to help the development team
improve the app quality & make the launch of BHIM app successful.

4. Exploratory Testing & Test Case Execution By Crowd
For more information, reach out to contact@99tests.com www.99tests.com
Apart from exploratory testing, the crowd testers also executed the existing test cases for the BHIM
app. They covered over 700 test cases in 24 hours for the USSD framework. The speed & efficiency
with which the project was executed enabled the team to get quick feedback in both pre- production
stage & post-production page. With usability suggestions and testing insights in real time, the
development team was able to improve the app quality of BHIM app.
By finding & fixing all the issues in time, developers launched the BHIM app successfully in India. In
less than a week since its launch, the app recorded over 7 million downloads across the country.

5. 99tests is a product of Preenos Crowd Technologies Pvt Ltd. The company
is funded by Infosys Co-founder, Kris Goplakrishnan, Allianz CIO, Steve Coles and
Founder of Beenos, Teruhido Sato. 99tests is a crowd test automation platform
for testing mobile and web apps by top notch testers. With over 20,000 crowd
testers from 160+ countries, 99tests has helped over 200 clients including
companies like P&G, Intuit and Security scorecard to test their software.
Visit www.99tests.com
For more information, reach out to contact@99tests.com www.99tests.com